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Review Of Gulshan Heritage Cottage (Deluxe Room)

Matheran, Matheran | 3 minutes walk to Matheran Railway Station

    User Rating & Reviews

    • everyone
    • family
    1.6
    Poor

    14 Ratings, 13 Reviews

    excellent
    0%
    very good
    7%
    average
    21%
    poor
    7%
    bad
    64%

    Rating Categories

    • Location2.2
    • Cleanliness1.6
    • Value For Money1.0
    • Facilities1.6
    • Checkin Experience1.2
    • Wifi1.3
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    Reviews Summary

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    The property has faced criticism for not matching the photos shown during booking, with guests describing the rooms as old, dirty, and lacking basic amenities like AC and TV. There have been complaints about rude staff, cleanliness issues, and disturbances due to loud bachelor groups. However, some guests noted helpful staff and decent location, along with good suggestions for local attractions. Overall, the experience seems to be disappointing regarding comfort and service.

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