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Review Of Grand Basant0123401234

Ambikapur, Ambikapur

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    209 Ratings, 109 Reviews

    excellent
    29%
    very good
    34%
    average
    19%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 2
    • 1
    • 3
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room3.6
    • Food3.5
    • Hospitality3.7
    • Value For Money3.4
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    Reviews Summary

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    This property offers cozy rooms in a central Ambikapur location with modern design and excellent staff service. Guests appreciate the cleanliness and ambiance; however, multiple reviews mention that food quality leaves something to be desired and the facilities may not always match the cost. The property does provide a good breakfast and is recognized for its helpful staff and convenient transportation options. Nonetheless, some guests noted cleanliness issues in bathrooms and the need for room renovations.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    laxmikant.group

    स्विमिंग पूल के लिए अतिरिक्त शुल्क लिया गया.. वेबसाइट पर अतिरिक्त शुल्क के बारे में कोई उल्लेख नहीं किया गया था.. यह ग्राहकों को बेवकूफ बनाने जैसा था। मैंने इस होटल को किराए में स्विमिंग पूल की सुविधा शामिल होने के कारण बुक किया था। जो नहीं था। उन्होंने स्विमिंग पूल के लिए अतिरिक्त शुल्क लिया। मैं कभी भी ऐसे किसी भी होटल की सिफारिश नहीं करूंगा जो दूसरों को बेवकूफ बनाता है।

    Travel Month: May 2025

    Room: Grand Executive Room

    Grand Basant

    मान्य अतिथि, स्विमिंग पूल शुल्क की जानकारी न मिलने से हुई असुविधा के लिए हमें खेद है। आपकी प्रतिक्रिया के आधार पर अब ऑनलाइन ग्राहकों के लिए यह सेवा नि:शुल्क कर दी गई है। आपका धन्यवाद। – टीम ग्रैंड बसंत

    5.0

    Excellent Stay

    sandeep n.

    Ok

    Travel Month: Apr 2025

    Room: Grand Deluxe (TWIN BED)

    Grand Basant has replied on Wed Aug 06 12:53:05 IST 2025

    Thank you .

    5.0

    Spacious and comfortable stay

    tarini p.family

    cozy and quiet room in the heart of Ambikapur. Modern design and excellent service. The behaviour of the staff is highly appreciated. The rooms are immaculate and very comfortable.

    Travel Month: Feb 2025

    Room: Grand Deluxe (TWIN BED)|Grand Executive Room|Grand VIP Room

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    Grand Basant

    Thank you for your kind words! We're glad you enjoyed our cozy rooms, modern design, and the service provided by our staff. Your appreciation means a lot to us. Looking forward to welcoming you again at Hotel Grand Basant! – Team Hotel Grand Basant

    3.0

    Average Stay

    suman k.couple

    Hotel is clean but facilities and services are not cost worthy. It is advisable to vista other hotel in ambikapur in that same cost. It even not provide some basic facilities.

    Travel Month: Jan 2025

    Room: Grand Deluxe (TWIN BED)

    Grand Basant has replied on Wed Aug 06 12:51:43 IST 2025

    Thank you for your feedback. We're sorry to hear that your experience at Hotel Grand Basant did not meet expectations. Your concerns about facilities and value for money are noted and will help us improve.

    5.0

    Excellent Stay

    rajeev m.

    Very nice to stay staff behaviours are good nice food qualities

    Travel Month: Jan 2025

    Room: Grand Deluxe (TWIN BED)

    • user photos

    Grand Basant has replied on Wed Aug 06 12:50:42 IST 2025

    Thank you for your kind feedback! We're glad you had a pleasant stay at Hotel Grand Basant and enjoyed the service and food quality. Looking forward to welcoming you again!

    4.0

    Good stay

    vidit k.couple

    Good stay good staff and food is not up to the mark but rooms are very good and clean staff are polite in nature

    Travel Month: Dec 2024

    Room: Grand Deluxe (TWIN BED)

    Grand Basant has replied on Wed Aug 06 12:58:24 IST 2025

    Thank you for your feedback! We're glad you had a good stay and appreciated the clean rooms and polite staff. We're sorry to hear the food didn’t meet expectations, and we’ll work on improving it. Hope to host you again soon!

    4.0

    Good Stay

    durgesh s.

    Hotel was very good staff was totally comfortable and fast their ambience makes their property even beautiful. The main attraction of the property is that it was very silent and polite which makes your stay wonderfull.

    Travel Month: Sep 2024

    Room: Grand Executive Room

    4.0

    Good Stay

    shubham m.

    It’s great staying over there and the employees were supporting and helpful, i recommend everyone to stay there once at-least

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Grand Deluxe

    Grand Basant has replied on Tue Aug 05 15:21:03 IST 2025

    Thank you for your kind words! We’re glad you had a great stay and found our team helpful. Your recommendation means a lot. Hope to welcome you again soon!

    3.0

    Average Stay

    niranjan k.

    Ok. Ok

    Travel Month: Sep 2024

    Room: Grand Executive Room

    Grand Basant has replied on Wed Aug 06 12:56:10 IST 2025

    Thank you for your feed back

    4.0

    Good Stay

    tarkeshwar s.solo

    Very nice and comfortable hotel in ambikapur. All staff here are very friendly and always there to help. Good breakfast and food menu. Location is perfect for all important places. Overall very good place for business and family stay.

    Travel Month: Mar 2024

    Room: Grand Deluxe

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    Grand Basant has replied on Wed Aug 06 12:55:21 IST 2025

    Thank you for your wonderful feedback! We're glad you found Hotel Grand Basant comfortable and well-located. It's great to hear our staff, food, and service made your stay enjoyable. We look forward to hosting you again!

    4.0

    Good Stay

    anindya b.family

    I've had the pleasure of staying at the hotel grant vasant in ambikapur twice, and it has not disappointed. One of its standout features is the ample parking space, a rare gem in the heart of this bustling town. The hotel offers a variety of room options, but we particularly prefer the grand executive rooms because they provide our child with the space they need to run around comfortably. The complimentary breakfast is a definite highlight, offering a satisfying start to the day. However, there has been a slight dip in the taste of the regular menu, likely attributed to a change in the kitchen staff. In the past, the food had a more appealing flavor. Nevertheless, the food's quality remains consistent and up to par with our previous visits. All in all, hotel grant vasant in ambikapur is a reliable choice for a comfortable stay in the heart of the town, with its spacious rooms and convenient amenities, even if the culinary experience has seen some changes.

    Travel Month: Oct 2023

    Room: Grand Executive Room

    3.0

    Average Stay

    prabir.

    It's a reasonable hotel to stay in but the food is a little expensive.

    Travel Month: Oct 2023

    Room: Grand Executive Room

    5.0

    Excellent Stay

    ritesh s.

    Service was excellent, cool feeling, good response from reception

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Grand Deluxe

    4.0

    Nice place to stay

    ritesh s.loyalty-iconsolo

    Good for solo business trips.

    Travel Month: Jan 2023

    Room: Grand Deluxe

    4.0

    C

    avinash k.solo

    Location was good. Staff hospitality was also nice. I love the breakfast they serve breakfast

    Travel Month: Dec 2022

    Room: Grand VIP Room

    3.0

    F

    veer b.business

    Room was ok. But, washroom was not cleaned.

    Travel Month: Nov 2022

    Room: Grand Deluxe

    5.0

    Excellent stay with good food

    sumit l.family

    Very nice ambiance and rooms are also clean with all comfortable beddings.

    Travel Month: Oct 2022

    Room: Grand Deluxe

    4.0

    Stay review

    sourabh d.business

    Location wise hotel is ok but more facilities need to be add. Towal is not available in washroom is not available and bedsheet and comforter is of poor quality

    Travel Month: May 2022

    Room: Grand Deluxe

    • user photos
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    • user photos
    2.0

    Bad customer service

    abhijit k.business

    No one picked my call at reception and also at the restaurant number no drinking water was provided no hot water for bath no wifi password was shared

    Travel Month: May 2022

    Room: Grand VIP Room

    5.0

    Got more than expected.👍👍

    avinash k.family

    ambikapur mein AISI facility aur rooms expect nhi tha par fir bhi bhut acha experience tha. staff bhi kafi polite tha. location achi hai. food was ok.

    Travel Month: Mar 2021 (3-Night Stay)

    Room: Grand Deluxe

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