On arrival I was offered 3rd floor room, while I booked 1st floor. On my insisting I was allowed 1st floor, again in morning they asked me to shift, by that time I had verified my booking, and had to show on mobile. It was not a pleasant experience. I had paid higher charges and they offered a small room.
They also did not gave me toiletry and towel. There was no wardrobe and chair in room as claimed by the hotel. It entirely a bad experience. And now I have a feel why I did not book through "OYO" which I will do next time.