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You are booking hotel for more than 30 days

Review Of Ginger Vizag0123401234

Chintapalle, Chintapalle

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    • couple
    • group
    3.6
    Very Good

    1270 Ratings

    excellent
    28%
    very good
    33%
    average
    20%
    poor
    11%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 1
    • 4
    • 5
    • 3
    • 4
    • 4
    • 5
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness3.9
    • Room3.5
    • Food3.7
    • Hospitality3.9
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property is centrally located near major transport hubs, making it a convenient choice for visitors. While the food is generally considered tasty, options on the menu can be limited. Cleanliness is a plus, but many guests found the rooms to be cramped and poorly designed, lacking adequate ventilation. Additionally, some reviews highlighted issues with staff communication and service delays, which could impact the overall experience. Nonetheless, the staff's friendliness and helpfulness were often noted positively.

    5.0

    Excellent Stay

    joga a.group

    It was good center of city and easily accessible

    Travel Month: Apr 2021

    Room: Standard Room

    Ginger Vizag has replied on Tue May 02 00:42:49 IST 2023

    Dear guest, thank you for the rating. Your feedback motivates us to do better. We value your patronage and sincerely await the opportunity to welcome you again to ginger hotels.

    3.0

    Decent stay

    teja s.couple

    Decent stay in a prime location

    Travel Month: Apr 2021

    Room: Superior Room

    Ginger Vizag has replied on Tue May 02 00:43:07 IST 2023

    Dear guest, thank you for the rating. Your feedback motivates us to do better. We value your patronage and sincerely await the opportunity to welcome you again to ginger hotels.

    4.0

    Business trip

    vineeth v.loyalty-iconbusiness

    I have booked ginger as i have a meeting near to that hotel. The hotel rooms are small but it has all facilities. It’s worth for the amount paid. Restaurant has only limited menu. Parking is little inconvenient

    Travel Month: Apr 2021

    Room: Superior Room

    Ginger Vizag has replied on Tue May 02 00:43:34 IST 2023

    Dear guest, thank you for the rating. Your feedback motivates us to do better. We value your patronage and sincerely await the opportunity to welcome you again to ginger hotels.

    3.0

    Staff.

    karumanchi d.solo

    Staff are very rough taking to the customer please change her behaviour.

    Travel Month: Apr 2021

    Room: Superior Room

    Ginger Vizag has replied on Tue May 02 00:44:26 IST 2023

    Dear guest, please accept our sincere apologies for the inconvenience caused during your stay at ginger hotels.

    3.0

    Hotel rooms definitely need an upgrade

    anurag m.couple

    Safety - some safety procedures are not being followed. Temperature check and hand sanitization isn't being done at the entrance. Atleast in presence of guests, the staff should wear the masks. Availability of sanitizer at the entrance would be much appreciated. Food - thought the variety is limited, its delicious. No complains. Rooms - they are poorly planned especially the bathroom area. The rooms feel congested. The furniture feels old but maintained. The lighting too needs to be enhanced. But the rooms are clean and properly kept. Staff - from security to chef to receptionist, everyone is courteous. Special thanks to sulogna and nisha who did their best to make our stay comfortable.
    Temperature check isn't being done at the hotel. Atleast in presence of guests, the staff should wear the masks.

    Travel Month: Mar 2021

    Room: Standard Twin Room

    Ginger Vizag has replied on Tue Dec 03 15:41:22 IST 2024

    Dear Guest, Please do accept our sincere apologies regarding your quality of stay. We have noted your feedback regarding the quality of services and have initiated corrective measures regarding the same. We look forward to your continued association with us. Regards, Hotel Manager Ginger Hotels

    2.0

    Stale odour in room and lobbies.

    deepak.business

    Rooms were stinking badly. Requested a room change as soon as checked in but other room too was stinking. It was late evening so decided to take rest in same room. Morning i mentioned about the experience of stinking room. Manager managed to change the room. It was comparatively better room. Ginger needs to keep a proper hygiene and sanitation to avoid this kind of stale and unpleasant odour in room.

    Travel Month: Mar 2021

    Room: Standard Twin Room

    5.0

    It's located on the main road and it's the centre point.

    kavita m.solo

    They are following all safety measures as per government institutions.

    Travel Month: Mar 2021 (4-Night Stay)

    Room: Standard Twin Room

    5.0

    Excellent

    srivathsa s.business

    Good hotel near Vizag bus stop/Rama talkies to stay.

    Travel Month: Mar 2021 (4-Night Stay)

    Room: Standard Room

    2.0

    At this price u can get better room

    puja m.couple

    Rooms were ajeeb. Bathroom is so close to bed. Hygienic is not good. Ginger means we have a positive thought but here at vizag it wrost. Per day 1500 we are paying and facilities are zero.

    Travel Month: Jan 2021 (3-Night Stay)

    Room: Standard Twin Room

    5.0

    Safety

    muvva j.solo

    Good stay with all safety measures in this covid 19 pandemic 👍 location is good and all type transportations are available.

    Travel Month: Feb 2021

    Room: Smart Saver

    3.0

    Average Stay

    sushanta m.loyalty-iconfamily

    It's not that great as expected. Just ok
    Good staff and hygienic lobby and rooms

    Travel Month: Feb 2021

    Room: Standard Twin Room

    5.0

    Very dood

    siva s.loyalty-iconfamily

    Its good and all safety majors taken. Staff were very friendly.

    Travel Month: Feb 2021

    Room: Standard Twin Room

    1.0

    Pictures and offers can be deceiving

    sai k.family

    Hotel is offering early check-in and late check-out offer but reality is far different. Location is good, parking is inaccessible.

    Travel Month: Jan 2021

    Room: Standard Twin Room

    1.0

    Its one of the worst hotels i ever stayed. Plz avoid staying in ginger.

    asit p.loyalty-iconcouple

    Rooms dirty. Pillow were stinking. Wooden floor has been peeled off. Worst experience

    Travel Month: Jan 2021

    Room: Standard Twin Room

    4.0

    Cool and smile

    ashish k.solo

    My stay was very good and staff where nice.

    Travel Month: Jan 2021

    Room: Standard Twin Room

    1.0

    Hotel hospitality

    debasish s.couple

    . Its was very defaming for the ginger hotels. I booked the ginger vizag for one night stay for 16. I got complimentary extension for late check out for 3 hours. In the evening i confirmed the same from one of the reception staff further the following morning another one called up at 12 for check out but i confirmed and it was clarified about my checkout time. Close to 1445 i got a call from reception regarding my checkout and i clearly mentioned that i will take some 10 odd more minutes. She confirmed the same, not precise timing 1511 i was down at the reception and the lady who called up asked for extra fine for late checkout of three hours. I spoke to her regarding her colleague confirming yesterday about my stay but she refused. I further asked for someone designated whom i can speak with, she replied it is only she here. I refused the fine coz it was against clauses. She called someone that guy came up with another new tricks of two hours extension according to hotel policy. Again some other story. I informed and narrated him the same story that it was the miscommunication between your staff not on my part why shall i pay for their mistake. It was really bad rude pathetic . End they both to their senior and complained about that lady who confirmed about my stay and gave me my bill and yes i didn't pay any fine or charge. The 20 minutes odd argument was really shamefull. Even the rooms were really shabby, the hospitallity was pathetic

    Travel Month: Jan 2021

    Room: Standard Twin Room

    2.0

    Rooms stinking and ac probs

    puspalatha p.family

    Room is totally stinking smell and the worst part ac is not working at all it was like hell

    Travel Month: Jan 2021

    Room: Standard Twin Room

    4.0

    Good place in centre near rtc complex

    shivendu j.loyalty-iconfamily

    Good place in vizag any one can choose

    Travel Month: Jan 2021

    Room: Standard Room

    4.0

    Hygienic

    anu p.couple

    Very gud room in budget, good staff

    Travel Month: Jan 2021

    Room: Standard Room

    4.0

    Linen and plug points

    p v.business

    Pillow covers are not clean. I have to cover pillow with cover carried by me. Plug points are not properly working

    Travel Month: Jan 2021

    Room: Standard Twin Room

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