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You are booking hotel for more than 30 days

Sumptuous stay featuring spa, cafe, bar & parking

Review Of Galaxy Inn | 5 Min From Nemcare Hospital

Nabin Nagar, Guwahati

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    274 Ratings, 116 Reviews

    excellent
    33%
    very good
    25%
    average
    21%
    poor
    9%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 2
    • 5
    • 5
    • 5
    • 1
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.8
    • Value For Money3.7
    • Food3.0
    • Facilities3.7
    • Checkin Experience4.1
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    Review Summary

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    Guests appreciate the supportive and friendly staff and the property's excellent location. Many mention clean and comfortable rooms, along with good amenities. However, there are consistent complaints about hygiene issues, such as dirty rooms and inadequate facilities like missing toiletries, while some reported poor service and maintenance. Overall, the property offers decent value but room for improvement.

    Sort by:

    Positive first
    5.0

    comfortable and nice stay

    rishab d.group

    It was a nice experience with a supportive and welcoming staff definitely worth

    Travel Month: Sep 2025

    Room: Deluxe Room With City View

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    Galaxy Inn | 5 Min From Nemcare Hospital has replied on Tue Sep 09 13:06:21 IST 2025

    Dear Rishab Daimari, Thank you for sharing your feedback. We’re pleased to hear that you had a nice experience and found our staff to be supportive and welcoming. Your kind words mean a lot to us, and we’re glad you felt your stay was truly worthwhile. We look forward to welcoming you again soon. Warm regards, Reservation Manager. Galaxy Inn.

    2.0

    Poor Stay

    lakpa d.

    Property premises as well as the room was very dirty and unhygienic. Hospitality was NIL. We had to ask every little thing like a towel, water kettle, and drinking water glass. Soap for bathroom. There was no dental kit.

    Travel Month: Aug 2025

    Room: Premium Room With City View

    Galaxy Inn | 5 Min From Nemcare Hospital has replied on Thu Sep 04 18:15:22 IST 2025

    Dear Lakpa Dolma Lama, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding cleanliness and hospitality. We strive to maintain high standards of hygiene and service, and it is disappointing to hear that we fell short during your stay. Please note that we provide shower gel as part of our bathroom amenities instead of soap. Additionally, water glasses are provided upon guest request, and we are always happy to fulfill such needs promptly. We regret any delays you faced in receiving these items. Your comments have been shared with our housekeeping and front office teams to ensure better service in the future. We appreciate your feedback and hope to have the opportunity to improve your experience. Warm regards, Reservation Manager. Galaxy Inn.

    5.0

    Excellent Stay

    manu m.family

    had a wonderful stay the rooms were clean and comfortable .staff were friendly and helpfull . and the location was perfect

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room With City View

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    Galaxy Inn | 5 Min From Nemcare Hospital has replied on Sat Aug 30 16:07:39 IST 2025

    Dear MANU MAYA LIMBU, Thank you for your wonderful feedback! We’re delighted to hear that you had a comfortable stay and enjoyed the clean rooms, friendly staff, and perfect location. Your kind words mean a lot to us, and we look forward to welcoming you back soon! Warm regards, Reservation Manager. Galaxy Inn.

    5.0

    nice room

    abhijit s.couple

    Room was clean and hygienic...

    Travel Month: Aug 2025

    Room: Deluxe Room With City View

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    Galaxy Inn | 5 Min From Nemcare Hospital has replied on Tue Aug 26 17:41:06 IST 2025

    Dear Abhijit saha, Thank you for your kind words. We’re delighted to know you found the room clean and hygienic. Your satisfaction is important to us, and we hope to welcome you again for an even better stay. Warm regards, Reservation Manager. Galaxy Inn.

    1.0

    Terrible Stay

    anand.

    Room were just untidy and not clean bedsheet and pillow.Food are not there as per the menu listed in the room.TV not working and AC is not working well.

    Travel Month: Aug 2025

    Room: Premium Room With City View

    Galaxy Inn | 5 Min From Nemcare Hospital has replied on Tue Aug 26 18:26:00 IST 2025

    Dear Anand Giri, Thank you for sharing your feedback. Please note that outside food is allowed as per our hotel policy, and some menu items may be unavailable due to ongoing renovation work. We’ve also noted your concerns regarding room cleanliness and amenities are working to resolve these issues promptly. We appreciate your understanding and hope to serve you better in the future. We look forward to welcoming you back soon! Warm regards, Reservation Manager. Galaxy Inn.

    1.0

    Terrible Stay

    kapil s.family

    Dirty rooms, no facilities, cockroaches were there....totally terrible experience

    Travel Month: Jul 2025

    Room: Premium Room With City View

    1.0

    Terrible Stay

    mukesh a.family

    We booked 300 Sq feet premium room with city view through MMT but they allotted us a lower category room full of dust and rust, dirty pilow and bedsheets. Nothing worked there. not even the phone. After complaining they gave excuses one by one but didn't change the room. After complaining they didn't provided any solution yet. it was pathetic experience with my wife. she got rashes and allergy and we could not sleep the whole night

    Travel Month: Jul 2025

    Room: Premium Room With City View

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    4.0

    Good Stay

    business

    Location - excellent Parking facility is there but covered nd secured facility would be better Services - very nice and attentive Amenities - would say some hospitality services if added would make it more better like providing soap, shampoo, slipper etc.

    Travel Month: Jun 2025

    Room: Deluxe Room With City View

    2.0

    Poor Stay

    pranab d.business

    Behavior good but rest all facilities are very poor like AC, Mosquitos are in the room, rooms r does not clean properly

    Travel Month: May 2025

    Room: Premium Room With City View

    5.0

    Stay in galaxy in

    bitupan g.family

    The 2 day stay in yr hotel was excellent. The staff was good and humble. The room is luxurious with big bedroom with attached clean bathroom. Overall the room was very comfortable and spacious with hygienic food.

    Travel Month: May 2025

    Room: Premium Room With City View

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    1.0

    The Receptionist needs Professionalism

    himagnee d.couple

    Faced rude, uncalled messages

    Travel Month: May 2025

    Room: Premium Room With City View

    3.0

    Average Stay

    angthik e.group

    Water runs out often and the rooms are not so tidy but there’s privacy and secure room

    Travel Month: May 2025

    Room: Premium Room With City View

    3.0

    Average Stay

    sonia c.solo

    I booked room with food but food was like hospital not the hotel and it was expensive with no quality and taste. Although staff and other amenities are goods but they should improve the quality of food.

    Travel Month: May 2025

    Room: Premium Room With City View

    3.0

    Average Stay

    bhakta n.

    Ok

    Travel Month: Apr 2025

    Room: Luxury Twin Room With City View

    5.0

    very nice

    partha p.couple

    very nice hotel 🏨 really beautiful

    Travel Month: Mar 2025

    Room: Premium Room With City View

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    5.0

    Excellent Stay

    arindam d.family

    pleasant stay, good staff, good availability of e commerce

    Travel Month: Apr 2025

    Room: Premium Room With City View

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    5.0

    Sup

    partha p.couple

    "a truly memorable stay! from the friendly staff to the impeccable rooms, this hotel exceeded all expectations"

    Travel Month: Mar 2025

    Room: Premium Room With City View

    Galaxy Inn | 5 Min From Nemcare Hospital has replied on Mon Apr 07 14:16:10 IST 2025

    Thank you so much for your kind words! We are absolutely thrilled to hear that you had such a memorable stay with us. Our team takes great pride in providing exceptional service and ensuring that every guest feels comfortable and welcome, so your feedback truly means the world to us. We’re also delighted that you enjoyed the rooms! It’s wonderful to know that we exceeded your expectations. We look forward to welcoming you back in the future and making your next stay just as fantastic, if not better!

    3.0

    Just okay

    dipjoyti m.couple

    4/5 staff friendly 3/5 room 4/5 location staff was so friendly and good behavior, i just asked for my room bill because of some my refund issues with mmt, unfortunately he not sending me any bill till date and my refund periods also over now thanks.

    Travel Month: Mar 2025

    Room: Premium Room With City View

    5.0

    Excellent Stay

    partha p.couple

    very nice hotel.. and service

    Travel Month: Mar 2025

    Room: Premium Room With City View

    1.0

    Terrible Stay

    sonu k.couple

    Property was fine but there were terrible service for the hospitality. Towels was too old like it was been using since last 5years. when i asked for to change my towel they didn’t provide me even there were no glass provided for drinking water i asked for these three times still they didn’t provide me. At last i went and i bring it from the kichen. There were no iron, coffee/tea ingredients no freeze. AC was not cooling. Tv remote battery was damage not able to switch tv for entertainment. I had added breakfast while booking it was mention buffet system for breakfast. when i reached they simply provided on a plate that is two poori and sabji that was not enough at all. when i asked for boil egg they only given one when i asked for bring some more they asked for extra money since i had already paid for the breakfast. It was very terrible experience for me. They didn’t know how to give hospitality to the customer. I had stayed for two days fully terrible experience.

    Travel Month: Feb 2025

    Room: Premium Room With City View

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