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Kalyanpur, Kanpur
44 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests have highlighted serious cleanliness issues, with dirty rooms, washrooms, and linens being a major concern. Many mentioned poor food quality, lack of breakfast service, and extra charges for basic items like water. Despite some positive mentions of staff support and amenities, several reviewers found the overall maintenance lacking. Issues with room hygiene and management practices led to a negative experience, making the property less recommended for stays.
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Affordable and
The hotel staff was good.The rooms were clean and the bathroom was also clean.I had a good experience with Hotel Relax in.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Sep 29 12:40:57 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Terrible Stay
terrible stay worst facilities no logistics dirty washrooms no proper locks or waterflow..... unhygienic at peak no drinking water provided on request no mirror in room cramped rooms staff also non cooper terrible stay worst facilities no logistics dirty washrooms no proper locks or waterflow..... unhygienic at peak no drinking water provided on request no mirror in room cramped rooms staff also non cooperative
Room: Deluxe Room
FabHotel Relax Inn I has replied on Fri Aug 08 13:15:49 IST 2025
We sincerely apologise for the unpleasant experience you had during your stay. We regret the issues with room facilities, washroom cleanliness, water supply, drinking water availability, and staff cooperation. This is not the level of service we aim to deliver. Your feedback has been taken seriously, and immediate corrective actions have been implemented to improve hygiene, maintenance, amenities, and staff responsiveness. The issue has been resolved now, and we hope you will give us another chance to serve you with a much-improved and comfortable experience in the future.
Terrible Stay
dirty room & washroom. pillow covers and blanket are too dirty. No food available in the hotel . Poor quality breakfast .
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Sep 29 12:41:13 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Overall experience is very Bad.
Bedsheet, pillow cover,blanket were very dirty. Floor was not clean.Food quality is not good. Dressing mirror was not available in the room. Washroom was also dirty. Booking is not recommended.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Sep 29 12:41:19 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Terrible Stay
They charged for water, room smelled alot, didn't provide breakfast as well where as we checked out at 8. 15
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Sep 29 12:41:23 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Terrible Stay
Poor management.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Sep 29 12:41:26 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Excellent Stay
it was a nice stay at the hotel staff was supportive and amenities was good….overall had a great experience
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Sep 29 12:41:39 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Poor Stay
1-they are charging for breakfast but not giving the breakfast 2- i returned from work in the evening, used the washroom and found condom inside washroom , means some one has used the room in my absence overall not recommended this hotel 🏨
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Sep 29 12:41:33 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Average Stay
Didn't provide food bill at the hotel. Sold packaged water more than mrp.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Mon Aug 12 12:03:01 IST 2024
Hi ARUN, we value your feedback regarding your recent stay. Your observations about the food bill and water pricing are important to us. Your insights aid us in enhancing our services. Please don't hesitate to share any additional details with us directly. Best Regards, FabHotels
Terrible Stay
1. The comforter cover was torn. 2. The room had not been cleaned. 3. Gutka stains on walls, dustbins and cupboards. 4. Food stains on the bedside table. 5. Personal items of previous guests in the drawers. 6. Gutka had been spit into the washbasin. 7. The washbasin was leaking. 8. Water entered the room when it rained. 9. Transparent glass in the bathroom window.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Sat Jul 27 19:19:00 IST 2024
Hi Vikas, we deeply regret the inconveniences you faced during your stay. Your feedback about the cleanliness issues is crucial, and we sincerely apologize for the unsatisfactory experience. We are committed to investigating and addressing these concerns promptly to enhance our service standards. Your insights are valued as we strive to provide a superior stay for all our guests. Best Regards, FabHotels
Terrible Stay
Just putting some room in building can not be classified as hotel. Owner need to understand the meaning of hotel, cleanliness, sanitation, hygiene etc.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Sun Jun 09 04:15:02 IST 2024
Hi Subodh, we regret to hear about the challenges you faced during your stay. Your feedback on cleanliness and hygiene is crucial to us, and we are dedicated to enhancing our service standards. Please feel free to provide more details about your experience through our official feedback channel so we can promptly address the issues raised. Best Regards, FabHotels
Terrible Stay
Poor sanitation, dirty toilet, dirty walls, bed sheets not washed. It look like no cleaning of room had been done for months.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Tue Jun 04 22:46:01 IST 2024
Hi Abhimanyu, we appreciate your feedback regarding your recent stay experience. We are truly sorry for the cleanliness issues you encountered. Your insights are important to us as we strive to provide a better experience. If you are willing to share more details about your stay, please do so through our official feedback channel. We are committed to addressing your concerns. Best Regards, FabHotels
Good for budget stays
The rooms were clean and spacious. Staff was friendly and supportive. This property is new so every item was in good condition and also the location of the hotel is good as nearest metro station is 2km away.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Tue May 21 15:55:00 IST 2024
Hi SHOBHIT, thank you for sharing your experience! We appreciate your kind words about the rooms, staff, property condition, and location. Your compliments will be shared with our team. For exclusive deals, book directly through FabHotels App. Best Regards, FabHotels
Poor Stay
Room was dirty, full of mosquitoes. Instead repeatedly telling, they didn’t do much. I booked for 3 nights. Instead arguing i left just after a night
Room: Deluxe Room
FabHotel Relax Inn I has replied on Fri May 17 18:25:00 IST 2024
Hi Biswajit, we apologize for the inconvenience caused by the cleanliness issues. Rest assured, we are addressing these to prevent future occurrences. Hope to see you soon again! Best Regards, FabHotels
Average Stay
Required improvement in maintenance services. Washroom was not standard. Window had transparent glass in washroom.
Room: Deluxe Room
FabHotel Relax Inn I has replied on Thu Apr 25 14:19:00 IST 2024
Hi Sanjay, we regret any inconvenience during your stay. Your feedback helps us improve.Best Regards,FabHotels
Poor Stay
Services required to be upgrade
Room: Deluxe Room
FabHotel Relax Inn I has replied on Sat Apr 20 11:54:01 IST 2024
Hi Bhola, we apologize for any inconvenience. We regret any issues you encountered.Best Regards,FabHotels
Excellent Stay
Nice hotel and staff and location is so peace campaign room so clean beautiful wifi ac fan all is good
Room: Deluxe Room
FabHotel Relax Inn I has replied on Fri Feb 23 18:05:03 IST 2024
Hi Mohd, thank you for sharing your excellent experience! We appreciate your kind words about our hotel, staff, and amenities. We will pass on your compliments to the team. For better deals and offers, book directly through FabHotels App. Best Regards, FabHotels
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