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Paltan Bazaar, Dehradun | 7 minutes walk to Dehradun Train Station
68 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a prime location in the market, but guests have reported a disappointing experience. Many mentioned dirty rooms, unmaintained washrooms, and absence of basic amenities like drinking water and food. The staff's attitude was often described as uncooperative, and safety concerns were raised due to poor infrastructure. However, there were a few positive notes about helpful staff and cleanliness in some areas, but overall, the sentiment leans towards dissatisfaction.
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excellent
Good behavior and facility also good . room was clean . I suggest to reach the property . location was also good
Room: Deluxe Room
FabExpress Central Plaza has replied on Mon Jun 09 13:18:59 IST 2025
Thank you for your positive feedback! We're happy to know you liked the clean rooms, good facilities, and our team's behavior. Your suggestion to reach the property is appreciated. Glad the location worked well for you too. Looking forward to hosting you again soon!
Average Stay
Good
Room: Deluxe Room
FabExpress Central Plaza has replied on Sat May 17 14:33:34 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Poor Stay
Not the best experience. The shower was not working, washrooms were dirty and more over no drinking water
Room: Deluxe Room
FabExpress Central Plaza has replied on Wed Jul 30 11:34:03 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
Location is in market place but transport doesn't reach at the hotel .No kitchen so food was not available.There is not a single amenity in the property and no service available. Also reception guy was arrogant and non cooperative.Horrible hotel
Room: Deluxe Room
FabExpress Central Plaza has replied on Wed Jul 30 11:34:02 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
Very bad service i booking include breakfast but not provide breakfast
Room: Deluxe Room
FabExpress Central Plaza has replied on Mon Aug 19 16:19:00 IST 2024
Hi MAHIPAL, we regret the inconvenience you faced during your stay. Your feedback is essential for us to improve our services. Thank you for sharing your insights. Best Regards, FabHotels
Poor Stay
The hotel was very unhygienic
Room: Deluxe Room
FabExpress Central Plaza has replied on Sun Aug 11 17:45:00 IST 2024
Hi Sumit, we are truly sorry to hear about your poor stay experience at our hotel. Your feedback is valuable to us. We kindly request you to share more details regarding your stay experience so that we can investigate and assist you further. Please feel free to reach out to us with your feedback. Best Regards, FabHotels
Third class hotel
Worst than a government quarter, i didn’t see such hotel before in my life, i will never recommend anyone for this kind of hotel in future
Room: Deluxe Room
FabExpress Central Plaza has replied on Wed Jul 30 11:33:56 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
No amenities provided
Drinking water was not available at hotel and no basic amenities l
Room: Deluxe Room
FabExpress Central Plaza has replied on Wed Jul 30 11:33:57 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
My experience is very poor in this hotal please refund my money.
Room: Deluxe Room
FabExpress Central Plaza has replied on Wed Jul 30 11:33:54 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Not checked in
There location is different as shown and also make my trip showing wrong hotel. I was not able to find. Only waste of money and time.
Room: Deluxe Room
FabExpress Central Plaza has replied on Wed Jul 30 11:33:55 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
H
Very bad experience never book this unhygienic and not safe for family room condition is poor, ac is not working, property location is not good and far to main road
Room: Deluxe Room
FabExpress Central Plaza has replied on Thu Oct 20 15:53:13 IST 2022
We regret the inconvenience caused during your stay. As per your feedback we have taken strict actions against this to make sure such instances won’t occur again. Hope you will give us another chance to host you, so that you experience the comfort and hospitality we are known for offering! team fab hotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities
Poor
Location of property is very bed, uphestry bed and others are very poor
Room: Deluxe Room
FabExpress Central Plaza has replied on Fri Oct 07 15:37:46 IST 2022
We understand and regret that your experience with us might have not been pleasant. Request you to share with us your detailed feedback over email so that we can work on the same to ensure the utmost guest satisfaction. Stay fab! team fabhotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities
Good location
Good location, everything is near.
Room: Deluxe Room
FabExpress Central Plaza has replied on Sun Sep 11 05:03:58 IST 2022
Thanks for such a glowing rating! we will pass on your compliments to our ground staff. Looking forward to hosting you soon again!
Stay, food
Excellent stay and amazing food
Room: Deluxe Room
FabExpress Central Plaza has replied on Fri Sep 09 08:16:55 IST 2022
We would like to thank you for giving such an amazing rating! we are thrilled that you enjoyed your experience with us. Stay fab!
Rooms are dirty and damp. Bedsheets are unclean.
Rooms are dirty and damp. Bedsheets are unclean and dirty.
Room: Deluxe Room
FabExpress Central Plaza has replied on Sat Sep 17 14:37:38 IST 2022
As checked with our concerned team, we found that this issue was already resolved during the stay. If you have any further concern kindly feel free to reach out us at customer service 24*7. Team fab hotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities
Safety standanrs
groupProperty safety standar is zero as ac vents ceiling are falling and this happened in from of my eyes the ceiling fallen. Property is very old and it's all walls are filled with sealan and no maintainence done for long years and ac vents ceiling can drop on top of your head anytime
Room: Deluxe Room
FabExpress Central Plaza has replied on Thu Sep 15 14:14:29 IST 2022
We regret the inconvenience caused during your stay. Your feedback is valuable to us and hence we have shared it with the concerned team to take immediate action. Hope you will give us another chance to host you so that you experience the comfort and hospitality we are known for offering! team fabhotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities
Staff behaviour was very good. Supportive nature. Nice room
Feel-ed good to stay here. Staff behaviour was so nice and supportive. Room was neat & clean. Overall best
Room: Deluxe Room
FabExpress Central Plaza has replied on Mon Aug 25 13:54:41 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Great service and great experience
Great service and great experience
Room: Deluxe Room
FabExpress Central Plaza has replied on Mon Aug 25 13:54:45 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent stay
Up to mark service and very cooperative staff.
Room: Deluxe Room
FabExpress Central Plaza has replied on Thu Jul 21 16:58:38 IST 2022
Thanks for such a glowing rating! we will pass on your compliments to our ground staff. Looking forward to hosting you soon again!
Fab express central plaza. Helpful
familyRooms were little small and facilities were fine. The support staff were more helpful in arranging other needs like cab to mussourie
Room: Deluxe Room
FabExpress Central Plaza has replied on Sun Jun 05 13:45:33 IST 2022
Thanks for such glowing rating! we will pass on your compliments to our ground staff. Looking forward to hosting you soon again!
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