The property has a prime location in the heart of the city, making it accessible to transport and local eateries. Guests appreciate the good food and variety in breakfast, with some mentioning decent service overall. However, cleanliness and maintenance issues, including problems with bathrooms and amenities, are frequently highlighted. Some guests enjoy the spacious rooms, while others mention pest issues and poor room service. The staff's friendliness is noted positively, though responsiveness could improve.