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Civil Lines, Prayagraj
188 Ratings, 65 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Excellent Stay
Excellent stay and good services locality nad environment is good
Room: Executive Rooms
Comfort Inn Prayagraj has replied on Sun Nov 09 16:38:10 IST 2025
Dear Imtiyaz Ahmed , Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Comfort Inn, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Comfort Inn Prayagraj..
Poor room service
Very bad room service. No accommodation/facilities for drivers.
Room: Premium
Comfort Inn Prayagraj has replied on Thu Oct 09 12:39:35 IST 2025
Dear Hari Singh Meena, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Comfort Inn Prayagraj
Service is not up to the mark
room is good but service is not as per others hotels of comfort inn, hotel location is easy to find.
Room: Premium
Comfort Inn Prayagraj has replied on Thu Oct 09 12:41:00 IST 2025
Dear Arun Kumar Gupta, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Comfort Inn Prayagraj.
Terrible Stay
bed full of bugs.. needed to check out in the middle of the night.. I reached there at night .. The wash room was not clean . and the room is not what shown in the picture.
Room: Premium
Comfort Inn Prayagraj has replied on Tue Sep 23 21:46:01 IST 2025
Dear Nibedita Pati, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Comfort Inn Prayagraj
Excellent Stay
great experience with hospitality and response by staff, food, room, cleaning, etc.
Room: Executive Rooms
Comfort Inn Prayagraj has replied on Sun Sep 21 14:16:47 IST 2025
Dear Amit Jaiswal, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Comfort Inn, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Comfort Inn Prayagraj
Excellent Stay
Location is very peaceful, no rush on road. Staff is very good and rooms are comfortable. Food was even more delicious.
Room: Executive Rooms
Comfort Inn Prayagraj has replied on Sun Sep 21 14:17:42 IST 2025
Dear Shrinkhala, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Comfort Inn, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Comfort Inn Prayagraj
Terrible Stay
DISGUSTING. Booked premium room and paid full amount in advance but the hotel downgraded the room to Stanard room. Suggest traveller's to avoid this hotel
Room: Premium
Comfort Inn Prayagraj has replied on Sun Sep 21 14:14:06 IST 2025
Dear Ayan Ghoshal, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Comfort Inn Prayagraj Team
Average Property
It's a new property, but service related issues due to less staff. It's a new property, but service related issues due to less staff. It's a new property, but service related issues due to less staff.
Room: Executive Rooms
Poor Stay
The worst ever stay ,no security in room ,pathetic breakfast and worst service .
Room: Executive Rooms
Comfort Inn Prayagraj has replied on Sun Sep 21 14:19:01 IST 2025
Dear Ankur Goyal, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Comfort Inn Prayagraj.
Poor Stay
Ok
Room: Executive Rooms
Poor Stay
Washrooms are not clean and hygienic. Food is also not good. The staff is good and cooperative. The location is not very good. Amenities and services are okay okay. Overall property is not hygienic
Room: Executive Rooms
Good and lots of room for improvement
Good location and potential exists but they struggling with operations and basic amenities for a new property!!!
Room: Premium
good stay
It was a very good day. I enjoyed a lot and delicious service was really up to. Food was good and staff was helpful. Thank you.
Room: Executive Rooms
Good Stay
Property location is ok.food quality was really very good, I am impressed with the food presentation. Staff behaviour was also good. It’s a new property so inside the room cleanliness was good. The common area like lift, entrance, & room corridors dirty, not cleaned after reminder. Overall stay was satisfactory.
Room: Executive Rooms
Average Stay
The stay was just about okay. The staff was courteous, but the lift wasn’t working, which was quite inconvenient. Also, I couldn’t really see any significant difference between the premium room and the executive room—except for the balcony, which unfortunately had a very poor view.
Room: Premium
average place
Average , new property not fully operational . They are still working on lot of things. Poor room service . Intercom not working.
Room: Executive Rooms
Good Hotel
good hotel with clean room and bathroom. Good in room dining food. Service is good and friendly staf
Room: Premium
Average Stay
breakfast not served in time no hot water no service during breakfast over all hospitality required to improve hotel entrance not clea breakfast not served in time no hot water no service during breakfast over all hospitality required to improve hotel entrance not clean
Room: Executive Rooms
10/10
प्रॉपर्टी बहुत अच्छी है खाना भी बहुत अच्छा है सर्विस भी अच्छी है स्टाफ सपोर्टिंग है बाथरूम के अन्दर जो भी फिटिंग्स लगी है ब्रांड की है रूम बहुत साफ़ हैं और बड़े भी हैं
Room: Executive Rooms
Terrible Stay
one of the worst hotel i stayed in.
Room: Premium
Civil Lines
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