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You are booking hotel for more than 30 days

Review Of Collection O Sun Park0123401234

Ayodhya Nagar, Bhopal

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    100 Ratings, 72 Reviews

    excellent
    33%
    very good
    31%
    average
    16%
    poor
    8%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 1
    • 1
    • 3
    • 3
    • 5
    • 4
    • 2
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.7
    • Room3.8
    • Food3.3
    • Hospitality3.7
    • Value For Money3.7
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    Reviews Summary

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    This property offers a good location and decent food, appreciated by many guests. The staff is generally friendly and cooperative. Some positives include clean rooms and a pleasant atmosphere. However, several guests faced issues with poor room service, unclean bathrooms, and limited breakfast options. There were also complaints about maintenance, such as broken TVs and inadequate hot water supply. Overall, it seems to be a developing property with potential, but improvements are needed.

    Sort by:

    Positive first
    3.0

    Room service not good

    hansraj l.business

    Room service not good and food not tasty

    Travel Month: Aug 2021

    Room: Classic (2X)

    4.0

    Hotel stay

    prashant p.family

    Nice compact Hotel. Good service

    Travel Month: Feb 2020

    Room: Classic (2X)

    Collection O Sun Park has replied on Wed Mar 11 18:55:29 IST 2020

    Charmed to See you loved our services, Prashant. Have a pleasant day ahead) regards, Poorav!

    2.0

    Worst place to stay

    ketan j.solo

    Dirty closet, unfriendly staff

    Travel Month: Feb 2020

    Room: Classic (2X)

    Collection O Sun Park has replied on Sat Feb 22 10:13:39 IST 2020

    Hi Ketan, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Jamil!

    2.0

    Bed not good

    shubham k.solo

    The mattress was bad gave me back pain.

    Travel Month: Feb 2020

    Room: Classic (2X)

    Collection O Sun Park has replied on Wed Feb 19 12:34:21 IST 2020

    Sorry for the hassle you faced, Shubham! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Sakshi!

    3.0

    Poor room service

    jitendra r.group

    Poor room service, room not prepared well before next check in

    Travel Month: Jan 2020

    Room: Classic (2X)

    Collection O Sun Park has replied on Tue Jan 14 15:05:08 IST 2020

    Hey Jitendra, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Rahul!

    1.0

    Worst ever

    sangeeta k.business

    Refuse to accept paid booking. Manager telling that we have not accept paid booking please cancel and book fresh. No proper arrangements. In room very small room no proper water supply in bathroom and tv not work, wifi not work,

    Travel Month: Jan 2020

    Room: Classic (2X)

    Collection O Sun Park has replied on Tue Jan 14 15:05:08 IST 2020

    Sorry for the hassle you faced, Sangeeta! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rachit!

    1.0

    Third class service and rude behavior

    uday s.solo

    No response of room service, TV was not working. Phone was broken. Even water was not available in room. Lift was in a bad condition.

    Travel Month: Jan 2020

    Room: Classic (2X)

    Collection O Sun Park has replied on Tue Jan 07 11:34:07 IST 2020

    Sincere apologies, Uday! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Sakshi!

    3.0

    Average Stay

    shubham p.couple

    Good location, staff behaved good but improvement needed against following areas. Hot water wasn't available 24×7, Only in morning hours, Anyways I didn't want to take a second bath in winter They had the fittings proper of jaguar but they didn't turned on it except morning couple hours. TV wasn't working until I complained but they corrected it, so its fine. Power wasn't switched on first after I was given the access card and I was told to go to the room, they switched it on after I called up the reception manager. Rest otherwise things are ok, its developing so I guess they will be making improvements.

    Travel Month: Jan 2020

    Room: Classic (2X)

    Collection O Sun Park has replied on Mon Jan 06 11:13:09 IST 2020

    Hey Shubham, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Sakshi!

    5.0

    Value for money

    ashwin p.business

    Great value Hotel. Had a pleasant experience at the Hotel

    Travel Month: Dec 2019

    Room: Classic (2X)

    Collection O Sun Park has replied on Fri Dec 20 07:51:02 IST 2019

    Hi Ashwin Pk, thank you for sharing your love with us) we will constantly strive to provide consistent service every time whenever you visit us. Keep sharing your views in the future as well. Regards, Pravin

    5.0

    Excellent Stay

    anurag c.couple

    Good hotel. Central located and restaurant available also.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Classic (2X)

    • user photos
    • user photos

    Collection O Sun Park has replied on Thu Dec 05 07:47:07 IST 2019

    Thank you so much for the bright stars, Anurag Chhatriya! We hope to host you again soon. Have a nice day ahead) regards, Rachit

    1.0

    Terrible Stay

    rajneesh s.solo

    They do not have bath towels to give, not given during stay and told we don't have towel you can check-out, Very bad experience.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Collection O Sun Park has replied on Wed Sep 18 17:44:04 IST 2019

    Sorry for the hassle you faced, Rajneesh! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul

    5.0

    Excellent

    rakesh k.loyalty-iconbusiness

    It's great to be stay here environment of hotel is good staff also good and there breakfast is so delicious.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Collection O Sun Park has replied on Sat Sep 07 06:33:54 IST 2019

    We do appreciate your feedback with us, Rakesh Kannaujiya! Glad to know that you loved our services and we would love to be your host again soon :) Regards, Rachit.

    4.0

    Good Stay

    vivekanand g.family

    I stayed here for 3 days and loved the place. Hotel interior is good, location also. Rooms were well maintained, cleaned, washrooms are hygienic and bedsheets are cleaned. They also offered morning breakfast which is also tasty but poha is tasteless.

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Classic (2X)

    Collection O Sun Park has replied on Tue Sep 03 19:35:42 IST 2019

    Hi, Vivekanand! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Vishal

    3.0

    Moderate type

    amit t.business

    Hotel was in renovation/construction phase. Whole floor/rooms were full of wooden dust as some work was going on. Room size were ok.

    Travel Month: Aug 2019 (3-Night Stay)

    Room: Classic (2X)

    Collection O Sun Park has replied on Wed Aug 14 19:52:23 IST 2019

    Sincere apologies, Amit! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Swarna

    2.0

    Area of room and bathroom

    jaipal b.solo

    Area of room and bathroom is very poor

    Travel Month: Jul 2019

    Room: Classic Room

    4.0

    Bhopal stay

    abhinav m.loyalty-iconbusiness

    Food was good and service was decent. But the Hotel had a lot of insects and the sheets were not that clean.

    Travel Month: Jul 2019

    Room: Classic Room

    Collection O Sun Park has replied on Thu Aug 01 21:06:01 IST 2019

    Thank you for sharing your views with us, Abhinav! As per the feedback, we understand that you aren't fully satisfied with our services. Be assured, we'll strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Navneet

    5.0

    Excellent Stay

    hitendra k.solo

    Value for money. Clean and spacious room.

    Travel Month: Jul 2019

    Room: Classic Room

    • user photos
    • user photos
    • user photos
    • user photos

    Collection O Sun Park has replied on Mon Jul 22 08:03:59 IST 2019

    Hi, Hitendra Kashyap! Thank you so much for rating us positively. Looking forward to your continuous love and support for your next visit. Do share your views in the future as well. Regards, Rachit

    1.0

    Cleaning

    mahendra s.business

    No one does the cleaning in absence and no one is bothered to whether to clean or not. All over the bathroom there are cockroaches. Room is stinking

    Travel Month: May 2019 (5-Night Stay)

    Room: Classic Room

    Collection O Sun Park has replied on Fri Jun 14 07:44:48 IST 2019

    Hi, Sir! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing.

    4.0

    Good stay

    mehulkumar p.business

    Nearby veg food. Hotel is also good.

    Travel Month: Apr 2019

    Room: Classic Room

    Collection O Sun Park has replied on Sat Apr 20 18:18:31 IST 2019

    Thank you for your sweet words, Mehulkumar! We hope to give you a consistent service every time. Regards, Rachit

    5.0

    Hotel Sun Park

    tushar r.business

    Nice stay at Bhopal (near to Govindpura industrial area) loved it

    Travel Month: Feb 2019

    Room: Classic Room

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