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Ayodhya Nagar, Bhopal
105 Ratings, 73 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers a good location and delicious food options, which guests appreciate. However, issues with cleanliness, like dirty bathrooms and linens, have been pointed out. Room service also needs improvement, as several guests mentioned delays or lack of responsiveness. While the staff was reported to be friendly, overall maintenance and management could use some attention.
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Poor Stay
Lift is not working, Bathroom was very dirty, AC is not properly working, shower is also not properly working, bucket and mug also very dirty, bed sheet was very dirty
Room: Classic
Room service not good
Room service not good and food not tasty
Room: Classic (2X)
Hotel stay
Nice compact Hotel. Good service
Room: Classic (2X)
Collection O Sun Park has replied on Wed Mar 11 18:55:29 IST 2020
Charmed to See you loved our services, Prashant. Have a pleasant day ahead) regards, Poorav!
Worst place to stay
Dirty closet, unfriendly staff
Room: Classic (2X)
Collection O Sun Park has replied on Sat Feb 22 10:13:39 IST 2020
Hi Ketan, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Jamil!
Bed not good
The mattress was bad gave me back pain.
Room: Classic (2X)
Collection O Sun Park has replied on Wed Feb 19 12:34:21 IST 2020
Sorry for the hassle you faced, Shubham! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Sakshi!
Poor room service
Poor room service, room not prepared well before next check in
Room: Classic (2X)
Collection O Sun Park has replied on Tue Jan 14 15:05:08 IST 2020
Hey Jitendra, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Rahul!
Worst ever
Refuse to accept paid booking. Manager telling that we have not accept paid booking please cancel and book fresh. No proper arrangements. In room very small room no proper water supply in bathroom and tv not work, wifi not work,
Room: Classic (2X)
Collection O Sun Park has replied on Tue Jan 14 15:05:08 IST 2020
Sorry for the hassle you faced, Sangeeta! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rachit!
Third class service and rude behavior
No response of room service, TV was not working. Phone was broken. Even water was not available in room. Lift was in a bad condition.
Room: Classic (2X)
Collection O Sun Park has replied on Tue Jan 07 11:34:07 IST 2020
Sincere apologies, Uday! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Sakshi!
Average Stay
Good location, staff behaved good but improvement needed against following areas. Hot water wasn't available 24×7, Only in morning hours, Anyways I didn't want to take a second bath in winter They had the fittings proper of jaguar but they didn't turned on it except morning couple hours. TV wasn't working until I complained but they corrected it, so its fine. Power wasn't switched on first after I was given the access card and I was told to go to the room, they switched it on after I called up the reception manager. Rest otherwise things are ok, its developing so I guess they will be making improvements.
Room: Classic (2X)
Collection O Sun Park has replied on Mon Jan 06 11:13:09 IST 2020
Hey Shubham, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Sakshi!
Value for money
Great value Hotel. Had a pleasant experience at the Hotel
Room: Classic (2X)
Collection O Sun Park has replied on Fri Dec 20 07:51:02 IST 2019
Hi Ashwin Pk, thank you for sharing your love with us) we will constantly strive to provide consistent service every time whenever you visit us. Keep sharing your views in the future as well. Regards, Pravin
Excellent Stay
Good hotel. Central located and restaurant available also.
Room: Classic (2X)
Collection O Sun Park has replied on Thu Dec 05 07:47:07 IST 2019
Thank you so much for the bright stars, Anurag Chhatriya! We hope to host you again soon. Have a nice day ahead) regards, Rachit
Terrible Stay
They do not have bath towels to give, not given during stay and told we don't have towel you can check-out, Very bad experience.
Room: Classic (2X)
Collection O Sun Park has replied on Wed Sep 18 17:44:04 IST 2019
Sorry for the hassle you faced, Rajneesh! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul
Excellent
businessIt's great to be stay here environment of hotel is good staff also good and there breakfast is so delicious.
Room: Classic (2X)
Collection O Sun Park has replied on Sat Sep 07 06:33:54 IST 2019
We do appreciate your feedback with us, Rakesh Kannaujiya! Glad to know that you loved our services and we would love to be your host again soon :) Regards, Rachit.
Good Stay
I stayed here for 3 days and loved the place. Hotel interior is good, location also. Rooms were well maintained, cleaned, washrooms are hygienic and bedsheets are cleaned. They also offered morning breakfast which is also tasty but poha is tasteless.
Room: Classic (2X)
Collection O Sun Park has replied on Tue Sep 03 19:35:42 IST 2019
Hi, Vivekanand! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Vishal
Moderate type
Hotel was in renovation/construction phase. Whole floor/rooms were full of wooden dust as some work was going on. Room size were ok.
Room: Classic (2X)
Collection O Sun Park has replied on Wed Aug 14 19:52:23 IST 2019
Sincere apologies, Amit! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Swarna
Area of room and bathroom
Area of room and bathroom is very poor
Room: Classic Room
Bhopal stay
businessFood was good and service was decent. But the Hotel had a lot of insects and the sheets were not that clean.
Room: Classic Room
Collection O Sun Park has replied on Thu Aug 01 21:06:01 IST 2019
Thank you for sharing your views with us, Abhinav! As per the feedback, we understand that you aren't fully satisfied with our services. Be assured, we'll strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Navneet
Excellent Stay
Value for money. Clean and spacious room.
Room: Classic Room
Collection O Sun Park has replied on Mon Jul 22 08:03:59 IST 2019
Hi, Hitendra Kashyap! Thank you so much for rating us positively. Looking forward to your continuous love and support for your next visit. Do share your views in the future as well. Regards, Rachit
Cleaning
No one does the cleaning in absence and no one is bothered to whether to clean or not. All over the bathroom there are cockroaches. Room is stinking
Room: Classic Room
Collection O Sun Park has replied on Fri Jun 14 07:44:48 IST 2019
Hi, Sir! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing.
Good stay
Nearby veg food. Hotel is also good.
Room: Classic Room
Collection O Sun Park has replied on Sat Apr 20 18:18:31 IST 2019
Thank you for your sweet words, Mehulkumar! We hope to give you a consistent service every time. Regards, Rachit
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