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Alkapuri, Vadodara | 7 minutes walk to Vadodara Junction Railway Station
117 Ratings, 65 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests highlighted the property’s prime location and decent food options. The staff is often described as polite and supportive, providing quick responses. However, service quality and room cleanliness received mixed reviews, with several guests mentioning dirty rooms and inadequate housekeeping. While some found the ambiance enjoyable, others noted issues like uncooperative staff and poor breakfast quality. Overall, there's a blend of positive interactions and areas needing improvement, especially regarding cleanliness and service consistency.
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Terrible Stay
-receptionist gesture was soo unacceptable -room was not as per the image -no proper service was given
Room: Classic
Collection O Panchsheel has replied on Wed May 31 16:11:39 IST 2023
Hi, we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.
Good experience.
They are very supportive. Also thanks to mm t team for quick response.
Room: Classic
Terrible Stay
First of all i face issue of check in they charged exta 780 rupees more over i paid on online they do not respect mmt client also talk rudely.
Room: Classic
Non of above
No safety no hygine insect were there
Room: Deluxe
Cleaning issues
When we were entered in to room there was came very bed smell and bed sheet was so dirty so we were reached out to staff man but he was gave us very rude answers this happened very disappointed to us i never ever wait again this restaurant i suggest to you please improve your service
Room: Classic
Room quality
Very poor quality of room which is showing in mmt application
Room: Deluxe
Terrible Stay
Not refund my money
Room: Classic (2X)
Good stay
familyGood stay, clean lobby and sanitized rooms, polite staff.
Room: Classic (2X)
Collection O Panchsheel has replied on Fri Mar 05 08:10:12 IST 2021
Thanks for such a lovely review and wonderful rating, swapnil modi! we will always strive to keep up with your expectations in future. Give us another chance to host you soon ) regards, rachit
Decent stay
familyQuite decent stay, strongly recommend this hotel, good food and tasty breakfast
Room: Deluxe (3X)
Collection O Panchsheel has replied on Sun Feb 07 21:00:18 IST 2021
Thank you so much for the amazing feedback, swapnil modi! we will strive to keep up with your expectations always. Regards, james!
Nice stay
familyNice neat, clean and good rooms with personal car parking space quality food and decent venue
Room: Classic (2X)
Collection O Panchsheel has replied on Sat Feb 06 16:00:14 IST 2021
Loved to hear this, swapnil modi! it will be great if you could spread the word among-st your circle. Have a pleasant day ahead. Regards, james!
Service
businessGood service
Room: Classic (2X)
Collection O Panchsheel has replied on Sat Dec 12 07:16:32 IST 2020
Thank you for acknowledging our efforts, pradeep panchal! we're glad that you had a good experience with us. We'll ensure that we give you the best services to your next stay with us. Regards, vishal
The rooms that can be shown online do not give such rooms there
The rooms that can be shown online do not give such rooms there. And room is very dirty
Room: Classic (2X)
Collection O Panchsheel has replied on Wed Feb 19 12:34:36 IST 2020
Hi Arpan! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Suresh!
Nice
Amazing, nice staff, spacious, cleaning is good, no interference until guests have work.
Room: Classic (2X)
Collection O Panchsheel has replied on Sat Feb 08 07:26:37 IST 2020
Glad to See that you have rated us positively, Sanidhi Gaur! We will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, Sagar
About cleaning and food and also behavior
Not proper rooms clean and breakfast quality was not good. No staff support.
Room: Classic (2X)
Collection O Panchsheel has replied on Wed Feb 05 15:03:01 IST 2020
We truly regret for the distress caused, Kalpesh! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Amit!
Poor Stay
familyThe Hotel is badly maintained. The reception staff is rude.
Room: Classic (2X)
Collection O Panchsheel has replied on Mon Jan 20 11:28:50 IST 2020
Hey Umesh, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Jamil!
Very nice Hotel and also in budget
Hotel staff and Rescpiton person is genuine
Room: Classic (2X)
Collection O Panchsheel has replied on Thu Jan 02 13:13:25 IST 2020
Thank you for your valuable feedback, Mukesh. We'll look forward to hosting you soon. Have a great day! Regards, Sakshi!
Polite staff, clean rooms and spacious
couplePolite staff, clean rooms and spacious
Room: Classic (2X)
Collection O Panchsheel has replied on Mon Dec 30 08:21:42 IST 2019
Thank you for rating us highly, Gautam sonar! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Navneet
Overall good
businessRoom was very clean. Food was very tasty
Room: Classic (2X)
Collection O Panchsheel has replied on Fri Dec 20 07:52:31 IST 2019
Thanks for sharing your valuable feedback Sandeep mann! Hoping to make your next stay more fascinating to your further visits. Have a wonderful day! Regards, Vishal
Online payment is not allowed
I have booked it through MMT and paid online. At the time of check in I was not treated well. This is really horrible and not acceptable.
Room: Classic (2X)
Collection O Panchsheel has replied on Fri Dec 20 14:49:48 IST 2019
Hi Gaurav, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Suresh!
Good service
Good service by staff and great experience
Room: Classic (2X)
Collection O Panchsheel has replied on Thu Dec 19 07:39:25 IST 2019
Thank you so very much, Snehal Charnawala! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Hemant
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