Reviews highlight a major issue with cleanliness and maintenance at this property. Guests frequently complain about dirty bathrooms, unkempt rooms, and a lack of basic amenities like towels and hot water. The air conditioning and other appliances often don’t function properly. Service can be slow, and there's limited food availability. While some guests appreciate the staff's politeness, many express deep dissatisfaction, noting it’s not worth the price paid for a stay. Overall, the experience falls short of expectations.