The room allotted was in extremely poor condition:
Walls covered in seepage and mold
TV and intercom completely non-functional
AC barely working, offering no relief
No hygiene standards met
And most critically, when I requested a room change, the hotelier outright refused with complete disregard for basic customer service.
Casa Meera Hotel, Noida
Dear Sir,
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further.
As a token of our apology, we would like to offer you a discount on future services. We hope to have the opportunity to serve you better in the future.
Thank you again for your feedback and for choosing Casa Meera Hotel, Sector-70, Noida
Best regards,
Casa Meera Hotel Team