This property has faced numerous complaints regarding its service and room conditions. Guests have noted issues like noisy environments, lack of room service, and unresponsive management. Many felt the amenities and rooms were outdated, with basic facilities not matching the prices charged. Problems included broken flushes, non-functional geysers, and a general sense of dirtiness. Despite a convenient location for Kedarnath temple travelers, overall experiences have been disappointing, leading many to seek alternatives.