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Ghatshila, Ghatshila
44 Ratings, 16 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a convenient location right off the national highway and near Ghatshila College, making it easy to find. Guests appreciate the helpful and cordial staff, as well as the ample parking space available. However, there are a few consistent drawbacks: there are no ground floor rooms or lifts, which can be tough for seniors, and the lack of in-house food service means meals are ordered from a local restaurant. Additionally, some amenities like AC, TV, and room furnishings have been reported as inadequate.
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Excellent Stay
The location of Bibhuti Inn is 5 minutes from station in auto, you can also walk from station to the hotel, it should take 15-20 mins max, the rooms are nice, neat and clean, the bathroom was huge, you can order food from nearby restaurants and have it in the room, you can get tea at the hotel, the place is quiet, wifi connection is not that good but they are planning to get it fixed soon, the behaviour of the staff is really nice
Room: A.C -1 King Bed (6ftx7ft) room
Terrible Stay
staff behaviour is not good , disturb during sleeping time Room is not clean but also ask for extra charge
Room: Non A.C-1 Queen bed (5ftx7ft)
Bibhuti Inn
Had you not liked the behaviour you wouldn't have extended your stay by 2 days.Morever the housekeeping has knocked you for cleaning purpose, which you didn't allowed to do, and why they will disturb you for else.And you paid less what you through app then how it's extra charge sir? Still we apologise for inconvenience caused. But It really disappointing for posting 1 ⭐.
Average Stay
The staff were good and helpful. The location was also easy to find. It is right off the national highway and right in front off the ghatshila college, so it's quite easy to find. One of the downsides is they don't have any rooms on the ground floor and no lift, so it's difficult for arthritis patients to climb the stairs. They also do not have in-house food service. Food is given from a local restaurant. But they do deliver it right to your rooms. And they also have a huge space opposite the building for parking.
Room: Non A.C-1 Queen bed (5ftx7ft)
Bibhuti Inn has replied on Sun Feb 02 12:40:28 IST 2025
Thank you mam!
Trip at ghatsila forever.
The way of booking the process is good. But hotel experience was very bad. - not available is food in the hotel we took from outside the restaurant. - the bed condition was very bad. Only the mattress was given to not provide a blanket. As a customer we don't have any idea before booked the hotel. So request to make my trip team before showing any hotel in your web side kindly rate the review in proper way. Regards sudipta chakravorty
Room: Non A.C-1 King Bed (6ftx7ft) room
Bibhuti Inn has replied on Sat Nov 23 18:18:24 IST 2024
We apologise for the inconvenience caused sir. If cleanliness issue was there you could ask housekeeping for it,as winter has not arrived at that time, blanket was not kept in almirah sir but available if asked for.
Terrible Stay
Ac, fan both are not working. Still now no action taken by hotel manager. It's horrible staying, i have senior citizen with me. Ac is not working still now. We cannot sleeping 1. 1. Now the time 6 am, no generator backup, no response, horrible staying. What is the present status for the complaint
Room: A.C- 1 Queen bed (5ftx7ft) room
Bibhuti Inn has replied on Mon Aug 19 11:45:08 IST 2024
Really apologize for it mam.There was problem from the govt. Pole from where Electricity comes to our panel ,for which except the govt.employee, local electrician cannot sort it out.Since it was late night also raining, govt Technician was not reachable. Tried to sort out with electrician.What added to remorse was hotel generator was not working.Although inverter back up supported till early morning.We arranged for Dg early morning and later on the problem also resolved.Very dismal as it never happened.Apologize once again.
Good Stay
Front look not so interesting but hospitality well. Room rate is very much exorbitant compared to nearby hotels
Room: Non A.C-1 King Bed (6ftx7ft) room
The good one at ghatshila
The experience in this hotel is good enough. If you are going to ghatshila then you can stay here at least one day. It's connectivity is better than the others.
Room: Non A.C-1 King Bed (6ftx7ft) room
Bibhuti Inn has replied on Fri Dec 01 12:21:11 IST 2023
Thank you sir for your valuable feedback!
Terrible Stay
Very bad experience, not fit for mmt
Room: A.C -1 King Bed (6ftx7ft) room
Bibhuti Inn has replied on Fri Nov 24 17:49:35 IST 2023
Tell me what went wrong sir, your request for extra hours stay was also provided.
Good Stay
Cordial behaviour of hotel staff. Good service. Toilet condition should be improved. Very helpful hotel staff. Nice to stay here. I will recommend to stay here at a reasonable cost.
Room: Non A.C Double room
Bibhuti Inn has replied on Mon Nov 06 10:45:18 IST 2023
Thank you sir for your feedback!
Average Stay
Room size wasn't properly for stay 3 + 1 guest but other facilities are was good.
Room: A.C Triple room
Bibhuti Inn has replied on Tue Oct 24 12:35:29 IST 2023
Sir 6*7' (king)bed size was provided and extra mattress was given for 4th person.
Tanushree
Hotel was in average, air conditioner and television was not working properly
Room: A.C Double room
So so.
It has no ground room, for the elderly people it is difficult to climb up the upper floor room. Otherwise the owner and the lone staff was simply cordial.
Room: Non A.C Double room
Bibhuti Inn has replied on Tue Oct 24 12:37:51 IST 2023
The total property is in 1st floor sir, before booking you could have directly enquired. sorry for inconvenience.
Great hotel
The location, staff behave, hygiene all good.
Room: Non A.C Double room
Bibhuti Inn has replied on Mon Feb 13 11:13:33 IST 2023
Thank you sir for your valuable feedback
Good
Everything is ok. But no tv inside the room. No hot water from the tap for the first day. Though they have provided us hot water by bucket. Staffs are very good. There is no restaurant but they arranged food from outside as per our order. The food is very very tasty also. The location is very good.
Room: Deluxe Room
Bibhuti Inn has replied on Sun Jan 29 11:13:46 IST 2023
Thank you sir for your feedback
No tv or furniture
Hotel is new. But no tv or furniture in room. Food they arranged from outside is below average.
Room: Deluxe Room
Pathetic
Ac and tv not avalble at room but it's called delux room. As permmt cheek out time 12pm but hotel management said left room with 9am
Room: Deluxe Room
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