The property has received mixed reviews, with some guests appreciating the good location near the city mall and cordial staff. However, there are numerous complaints about the poor room quality, lack of cleanliness, and inadequate amenities. Guests mentioned issues like no hot water, dripping taps, and unhelpful staff. The food has been described as overpriced and oily, while many rooms seem to need serious renovations. Overall, several visitors felt it didn’t meet the expected standards for the price.