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Review Of Arch Manor0123401234

Maharana Pratap Nagar, Bhopal

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.5
    Average

    35 Ratings

    excellent
    14%
    very good
    9%
    average
    17%
    poor
    29%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 1
    • 5
    • 3
    • 2
    • 3
    • 5
    • 1
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness2.3
    • Room1.9
    • Food2.6
    • Hospitality2.5
    • Value For Money2.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the cordial staff and the decent location near the city mall. However, there are many complaints about the property. Issues include poor room quality, lack of basic amenities, unclean washrooms, and bad food. Many express disappointment over the maintenance, insects, and unresponsive staff. Overall, the experience is marked by dissatisfaction and is seen as not worth the money.

    5.0

    Excellent Stay

    vijay b.

    Nice place to stay. Cordial staff

    Travel Month: Aug 2024

    Room: Royal Standard Room

    1.0

    Terrible Stay

    pawan m.

    Pathetic hotel. Worse experience of stay. Actual cost of the hotel room is 1200

    Travel Month: Jul 2024

    Room: Royal Standard Room

    1.0

    Terrible Stay

    nikhil j.loyalty-iconbusiness

    Not supporting staff, no amenities in room like - shop, towel, glass etc. No one to pickup luggage either checking or check out time. Washroom also not clean. Tv was there but nothing was playing, we told to reception guys but he said it's not working and there is no one for resolving this issue

    Travel Month: Jan 2024

    Room: Royal Standard Room

    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Unsatisfied not up to the mark

    sanasam k.loyalty-iconsolo

    Rooms need renovation most of the hotels rooms are closed even restaurant kitchen is not functioning had paid extra money for breakfast but just bought some tea and parathas in the room not satisfied not up to the mark out of expectation

    Travel Month: Jun 2023

    Room: Royal Deluxe Room

    5.0

    Bad experience

    harish s.loyalty-iconbusiness

    Bad experience, rooms are old, quality is not good

    Travel Month: Nov 2019

    Room: Royal Standard Room

    2.0

    Poor Stay

    rajesh.loyalty-iconsolo

    Poor

    Travel Month: Sep 2019

    Room: Royal Standard Room

    4.0

    Good Stay

    nirajkumar s.family

    I m completely satisfied with your services and breakfasts. Thank u.

    Travel Month: Aug 2019

    Room: Royal Standard Room

    1.0

    Terrible Stay

    paresh.loyalty-iconbusiness

    No warm water in bathroom and no any fast services

    Travel Month: Mar 2019

    Room: Royal Standard Room

    Arch Manor has replied on Sat Aug 10 11:48:05 IST 2019

    We feel very sorry to hear from you that you did not have a pleasant experience at our hotel during your last stay with us. This is not the actual standard what we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the City

    3.0

    Not. Good

    jitendra s.

    Room quality was not good, quality was not good.
    Not good, room was not good, I felt very much sad as the quality of room were not good enough as the other hotel provides.

    Travel Month: Feb 2019 (6-Night Stay)

    Room: Royal Standard Room

    Arch Manor has replied on Sat Aug 10 11:48:47 IST 2019

    We feel very sorry to hear from you that you did not have a pleasant experience at our hotel during your last stay with us. This is not the actual standard what we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the City

    1.0

    Terrible Stay

    suresh m.

    Terrible, no hot water, food too oily and very overpriced.
    There was no hot water and the food they charged was too high.

    Travel Month: Dec 2018

    Room: Royal Standard Room

    Arch Manor has replied on Sat Aug 10 11:49:11 IST 2019

    We feel very sorry to hear from you that you did not have a pleasant experience at our hotel during your last stay with us. This is not the actual standard what we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the City

    2.0

    Its not well maintained as usal only ok.

    pratik t.loyalty-icon

    In front of the city mall good location.

    Travel Month: Jun 2018 (4-Night Stay)

    Room: Royal Deluxe Room

    Arch Manor has replied on Sat Aug 10 11:53:07 IST 2019

    We feel very sorry to hear from you that you did not have a pleasant experience at our hotel during your last stay with us. This is not the actual standard what we maintain in our hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the City

    1.0

    Not Good

    anirban r.loyalty-iconsolo

    Extremely poor rooms. No other hotel available, so had to stay here. The water tap kept dripping whole night long. Even the best rooms were terrible, really bad experience. Will never recommend to anyone. Overall Arch manor hotel is not good value for money.

    Travel Month: Sep 2017

    Room: Royal Deluxe Room

    2.0

    Bad experience

    boon t.solo

    Extremely poor rooms. No other hotel available, so had to stay here. The water tap kept dripping whole night long. Even the best rooms were terrible, really bad experience. Will never recommend to anyone.

    Travel Month: Nov 2017

    Room: Executive Suites

    1.0

    OK

    yashwant.solo

    Hotel was good. Property is OK. But not maintained. And staff was also so lazy. They don't want do any thing. Lot of cockroaches are in room and bad also. No hot water available. No ready to listen any thing.

    Travel Month: Oct 2017

    Room: Royal Deluxe Room

    2.0

    A bad hotel in a good location

    prateek m.couple

    Rooms and facilities are below from average. This is a the worst experience for me, it's not value for money hotel. Back office staff are not suitable as hotel industry room standard is so poor, it's just like a worth rs 700 to 900 range. So my feedback to all the viewers is negative for this hotel and suggest to the hotel management to improve the quality of your rooms as well as your services. Towels and other accessories is not perfect, beds and other facilities are too old, bathroom is also not comfortable and in a very poor condition, no hot water, system is not perfect there is no corner inside there and other accessories like hand zetter and other is not good, so it's sorry to say that I am not comfortable to stay in this hotel and don't want to stay again in this property. So my advice is to avoid this hotel unless they rectify all the facilities.

    Travel Month: Jan 2017

    Room: Royal Standard

    3.0

    Not up to the mark

    vipin s.solo

    Room size is very small and facing problems of insects. After complained so many times no response from hotel staff. Then I have made call to make my trip then only they change my room. So I have rated this hotel below average.

    Travel Month: Jul 2016

    Room: Royal Standard

    3.0

    Pathetic hotel & higher tariff

    pradeep p.solo

    This is the most pathetic hotel I have ever been to. The hotel claims it to be a 3 star hotel but it doesn't look like one. The room is full of mosquitoes and not cleaned. Hell of a problems in the hotel. The people are not friendly and they only know how to pool your money from you. The tariff is higher only do to it's proximity of the location.

    Travel Month: Mar 2016

    Room: Royal Standard

    4.0

    Stay at Hotel Arch Manor was average

    anil g.solo

    My stay at Hotel Arch was average. The room was not giving the feeling of freshness. The food was average. The room paint was not proper. Tea taste was bad as if the tea is prepared in bulk & served to the guest from that bulk. Overall the services were average. A lot of improvement in overall services is required to make the stay pleasant for which the management has to do lot of hard work at every front.

    Travel Month: Jan 2016

    Room: Royal Standard

    2.0

    Overall experience was bad

    sukhpreet s.solo

    Had originally booked Hotel Tilak but MMT changed booking to Arch Manor as rooms were unavailable. Arch Manor is on decent location but hotel is not maintained. Rooms stink and found many cockroaches. Called MMT to change hotel but no luck or support. Please do not stay here if traveling for business / leisure.

    Travel Month: Nov 2015

    Room: Executive Room

    2.0

    Pathetic Hotel and highly avoidable

    gyan m.solo

    It was worst experience one can think of. Very bad room. Leaking toilet, Geyser not working, clogged wash basin and no ventilation. Very unfriendly staff. The only thing good about this hotel is location but that is totally offset by the very bad experience. I am really surprised that this being listed by Makemytrip. Please delist it> my trust on Makemytrip has been betrayed.

    Travel Month: Feb 2016

    Room: Royal Standard

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