on the front face, the property looks good. we booked a family room. once entering the room, all looked good, but once we removed the blanket, we found dead mosquitoes and a spider in the bed. we requested to change the sheets, there was a lizard in the room behind the Ac, which keeps coming out in the dark . the room is not equipped with kettle and hair dry. You have to ask for it. it was provided but had to call thrice. in the morning, we had late check out because preparation of breakfast took time, also our complete order was not delivered, and then took time in preparation. The bathroom shower was not working. I had to call for desk, it took another 20 minutes to get it done. This all leads to a delay in checkout. also, at the front desk board, check out time is 11am, and we confirmed with hotel staff about it. but then we were asked to immediately check out at 11.05 and were told to check out, or we will be charged for the next day. hotel front desk was not taking responsibility for delay due to them, started talking rudley. we never shared our next booking with them,and which hotel gives evening check-in timings? as they have mentioned in the reply. I would like to make complaints against this hotel as it is not good for family with children.. I have posted picture which clearly says checkout time 11am, we are doen by 11.20 due to delay in breakfast preparations also the person who is writing response is the one who took time in even preparing bill which was not prepared before hand. don't add your delay time as our extended stay. your reply speaks of your hospitality.