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Recent reviews highlight issues about stay experience
About Property
Being a traveler, have you ever wanted a premium accommodation which won?t dig a hole in your pocket? This exquisite townhouse i ...Read moreLogin to unlock deals & manage your bookings!
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Thoraipakkam
8 minutes walk to BSR Mall
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Location rated 3.9 by guests
What guests said
Guests highly appreciate the property's location, noting easy access to various attractions and its visibility. The surroundings are described as pleasant, making it ideal for both business travelers and tourists. Many reviews emphasize that the location enhances the overall stay experience, with convenience being a significant highlight. Overall, the strategic positioning of the property gets enthusiastic endorsements from visitors.
Property Rules at Townhouse Xotel
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.









231 Ratings, 132 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Bad experience
Room was not cleaning. Ganda pani aata th or morning main toh tap main pani bhi nahi aata th. Or ac not working properly, often ac ka water room main he aata th . Suggestion - aagar aap log apne application pe kishi bhi hotel ko registration krte ho to atlist ak br visit kiya kare.
Room: Classic (2X)



Horrible
Very horrible. Unprofessional for this hotel business. Uncleaned rooms and beds . Total waste of money.
Room: Classic (2X)
worst hotel eve
That Townhouse 054 hotel was very worst..they collect extra 400 rupees fees for this booking...poor maintanence and services... Don't recommend this type of hotel in your suggestions..
Room: Classic (2X)
Average Stay
An average hotel, washroom was clean with hot water. we had a ground floor room and the wooden flooring was in a bit of a bad shape..
Room: Classic (2X)
worst hotel to stay
Restaurant closed completely I have to order Swiggy. No service available as mentioned in app page.
Room: Classic (2X)



Terrible Stay
location of this hotel is good. Not for family looking for cleanliness. breakfast and other services are just for name sake.
Room: Classic (2X)



Terrible Stay
1. If we told booking via make my trip means they treat cheaply 2. Cleanliness worst. Bad smell in washroom 3. TV not working 4. Ac not working 5. Harsh behavior from staff 6. Power failure 7. No towel 8. I was stayed almost 5 days they didn’t Clean or change bedsheets. No towels provided. 9. Mosquito issues Totally very bad experience. If there is a chance for asking refund definitely I will ask for it.
Room: Classic (2X)
Average Stay
The property was good, although the rooms were just average and nothing of the sort as they looked like in pictures. Lack of cleanliness and water shortage as well.
Room: Classic (2X)
Never ever book any property . Horrible Ex
It was a terrible experience staying with this property. I had booked it for two nights. I reached early before the check in time and requested for early check-in and they agreed to it because they had rooms available. The room they have me, there was no TV remote, AC was not working, No towel given. I requested them to change my room and they said that they will change the room after 11am on the same day. When I came back, late in the evening. I found that they don't have room and they just ignored it. I gave enough peace of mind to the manager and the next day they changed it. the room I checked in later I found that the flush was damaged and not working. then on the same day they gave me another room where I found the commode seat is damaged and there is water leakage from split AC.. Overall very bad experience. There was no hot water kettle, induction, etc. And the day of my check out, to my surprise, there was no water available for 2-3 hours. And it was annoying that they were knocking on the door to check out.
Room: Classic (2X)



Terrible Stay
Disgusting property with seepage on all walls torn flooring and mosquitos. Nothing like in images posted
Room: Classic (2X)
Terrible Stay
Worst stay experience. Bad hospitality. Worst customer service. Nothing working in the room properly. Very very very bad experience i have while staying there in townhouse xhotel
Room: Classic (2X)
Do not go by the pictures! Worst hotel!
The pictures they have posted are from many years ago. The rooms stinks like anything! Even chennai public toilets are cleaner than this. The bed sheets and pillow covers are so dirty! When I called to book they increased the price of the room and in 2 hours it was back to original price. It's better if you spend 2k more and get a 4* hotel like essentia or raj bhavan or something. Never ever I'm going to this trash can again!
Room: Classic (2X)



Terrible Stay
Bad service and no water in the morning won’t recommend at all
Room: Classic (2X)
Terrible Stay
Problems faced in hotel. Problems faced in property 1) asked for extra money charges while checking in. 2) ac not at all working. 3) rude behaviour of the property staff. 4) not maintaining hygiene and cleanliness in rooms. 5) not provide a towel while complaining about 100 time to the staff. 6) the property staff did not resolve my problem till my check out date. 7) all the staff members are boys and no one female staff member is there in the property. 8) giving trouble from staff in complimentary early check in time. Not recommended to any one to stay.
Room: Classic (2X)

Excellent Stay
A great place to stay with polite staff and clean surroundings. We had a fantastic day, and the hotel staff was incredibly kind.
Room: Classic (2X)
Convenient spot
The room was very comfortable with great beds and chairs. The bathroom was clean and had enough towels and hot water.
Room: Classic (2X)
Quite relaxing
The comfortable beds and sofas in the room made it very cozy. The clean bathrooms had plenty of towels and hot water.
Room: Classic (2X)
Fabulous location
It's in a fantastic location with easy walking access to all the attractions. The room was spacious and beautifully furnished.
Room: Classic (2X)
Beautiful surroundings
The reception has 24-hour staff. We had one of the most affordable stays, and the rooms were beautifully decorated with high-quality furniture.
Room: Classic (2X)
Had a lot of fun
The hotel’s location is perfect for traveling around the city. Our room was beautiful and spotless. We would definitely come back.
Room: Classic (2X)
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Q: What are the customer ratings for Townhouse Xotel?
Q: Any options for booking on partner website?
You can explore Townhouse Xotel on our partner website www.goibibo.com
Q: What are the Check-In and Check-Out times of Townhouse Xotel, Chennai?
Q: How far is Townhouse Xotel from the city center ?
Q: How many types of rooms are available at Townhouse Xotel in Chennai?
Alandur
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Chennai
OMR chennai
OMR chennai
Anna Salai
Beautiful surroundings
Bhrigu Talavalakar
The reception has 24-hour staff. We had one of the most affordable stays, and the rooms were beautifully decorated with high-quality furniture.
Had a lot of fun
Minakshi Sabanis
The Townhouse Xotel’s location is perfect for traveling around the city. Our room was beautiful and spotless. We would definitely come back.
Fabulous location
Viswarupa Mudaliyar
It's in a fantastic location with easy walking access to all the attractions. The room was spacious and beautifully furnished.
Convenient spot
Ramaeshwara Kumar
The room was very comfortable with great beds and chairs. The bathroom was clean and had enough towels and hot water.
Quite relaxing
Raza Ahmed
The comfortable beds and sofas in the room made it very cozy. The clean bathrooms had plenty of towels and hot water.
Excellent Stay
Prakash Srivastav
A great place to stay with polite staff and clean surroundings. We had a fantastic day, and the Townhouse Xotel staff was incredibly kind.
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