Resorts in Mumbai
(13 Resorts in Mumbai - Book Now and Get upto 70% off)
I have been in the hospitality industry myself for the last 15 years and have lived by the key mantra to meet and exceed guest expectations. I work in the capacity of Director of International Marketing Operations for a chain of resorts with 29 resorts all over the world and 20 years of business. So, I had done this booking for senior citizens in my family, my dad 60, mom 54, grand-mom 84, uncle 65 and aunt 60. We had booked two rooms with double occupancy and were willing to pay for an extra bed to accommodate my grandmother as owing to her age, it is impossible to place her in a separate room. The staff was pathetic - totally appalling. May the hospitality industry never have staff like that. Not only did they refuse check in, but also, made the elders in my family hang around for almost two hours before the issue could be resolved. 1. They would not let my old grandmother check in even if we were willing to pay for an extra bed. 2. They said any visitors who came to see my grand-mom would only be allowed to meet her in the lobby. Is this how you treat an 84 year old person? 3. The staff was utterly rude and arrogant. I understand that this is a franchisee operation and eventually OYO stepped in and relocated the family to yet another resort. Which also meant that the elderly people in my family had to travel yet again. Totally disgusting.
Rajendra Kumar | Mon, Feb 9, '15
Recently Reviewed Resorts in Mumbai
A budget property, Plaza Guest House is located at a distance of 8.2 km radius from Mumbai Central Station and in the vicinity to
Shivlal Mothilal Building, Flat No.68, 2nd Floor, Above Shagun Hotel, Near Kalpana Hotel, Dalal Estate, Mumbai
Last booked at 9(hrs) ago
Located in Kanch Pada, Hotel Khwaishh Presidency is only a 5-minute drive from Malad Railway Station and about a 10 minute drive
Near To Movie Time Signal, Kanch Pada, Ramchandran Lane, Malad West, Mumbai
Last booked at 1(hrs) ago
Endeavour Corporate Homes defines attempt to keep apartment neat and make our customers happy. Our Home is similar to your own Home
101, First Floor, Sai Sapphire Building, Near Gopal Sharma School, Shree Siddhivinayak Marg, Mumbai
Last booked at 6(hrs) ago
Everything was worthy, location, food, amenities,, value for money is also good enjoyed with family. Near to beach as well cool place with peace and lovely environment and very good to visit with family children and group to make it bst.
mr. firdose | Fri, Nov 3, '17
Recently Booked Resorts in Mumbai
Good room. Location top class.. Nice breakfast... Will stay gain... Nearer To all places.
Junction Of Nehru Road, Vile Parle, Near Domestic Airport, Near Mumbai Airport, Mumbai
Last booked at 1(hrs) ago
Great view, great service, great food, especially good for family great experience, service staff was decent and helpful, cleanliness is good, comfort for staying is good, this place is great for every occasion, for chiil, relax, romantic, adventure, we had great experience
Prashant Mehra | Sat, Dec 30, '17
Please wait while we fetch hotels for you.
Mumbai Resorts - Information
You can Also Pick from
Top Luxury Hotels in Mumbai
Top Rated/Reviewed people Choice Hotels in Mumbai