Royal Orchid Hotels in Mysore
(3 chain hotels in Mysore)
Room was clean and specious. Left one of the documents at room. Called front office to check at room, told by them that will get back after checking but no one called. Overall experience was good.
Location: Situated in the heart of the city, Regenta Central Herald is a prominent landmark in the fascinating city, Mysore. The
It's a heritage property, good furniture but very poor service. I had checked in Around 6:00 pm, utilize bar services, after one services no one attentive to ask for next drink as bar tender has gone to fetch starters and waiter busy in his mobile, I had to ask twice. Around 9:00 pm I have gone to room and want to order food, but phone was not working, gone down by stairs from 2nd floors as no lift in hotel. Mechanic came try to repair but could do it, he left by saying "Neeche ja k ar Dekhta Hu", neither he repaired the phone nor reverted up to 45 min. I had to call reception by my mobile, though they apologize but they never had any reply except that they are doing. I had to called gm- sales. He than arranged to a waiter to take my food's odder. At 11:00 pm I had no interest to eat, I just order milk shake. They made me change the room. Shockingly in this room also phone was not working. I had asked iron and iron board, which never came. Such beautiful property but not supported by good service.
Location: The Royal Orchid is located 35 km from Chamaraja Wadiyor International Airport and Mysuru Railway Station is 20 km awa
Exceptional service and extremely friendly staff. Clean comfortable rooms and personally enjoyed my stay-cation in a City that cannot stop loving
Royal Orchid Metropole, Mysore is a 4-star hotel with a perfect blend of timeless,world-class architectural excellence. L
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