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Royal Dezong

Royal Dezong
Room
hotel image

About Property

Indulge in the extraordinary at Royal Dezong, nestled just 250 meters from the vibrant Mall Chowrasta. Our luxurious accommodati ...Read more

Amenities

  • Restaurant
  • Butler Services
  • Smoking Rooms
  • Power Backup
  • Refrigerator
  • Housekeeping
  • + More Amenities

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2.5
Average(301 RATINGS)
Chauk Bazaar

Chauk Bazaar

6 minutes walk to Darjeeling Mall Road

Change Dates and Guest(s)

Check-in: 11 AM | Check-out: 10 AM

Check-in date
Check-out date
Rooms, Guests

Royal Dezong Location

location iconLocation rated 2.1 by guests

What guests said

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The property is noted for its proximity to the mall, being just a 5-10 minute walk away, which many guests appreciated. However, the steep slope leading to the property is frequently criticized, making it difficult to access, especially for older visitors. Several reviews mention cleanliness issues in the surrounding area and misleading images of the property’s location. Overall, while the view from the rooms is praised, the location's accessibility raises significant concerns.

Property Rules at Royal Dezong

Check-in: 11 AM Check-out: 10 AM
  • Primary Guest should be atleast 18 years of age.
  • Must Read Rules
  • Guest Profile
  • ID Proof Related

Royal Dezong Photos by Guests

  • +58 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
2.5
Average

301 Ratings, 165 Reviews

excellent
12%
very good
18%
average
19%
poor
13%
bad
39%

Last 10 Customer Ratings (Latest First)

  • 1
  • 3
  • 5
  • 2
  • 5
  • 5
  • 5
  • 2
  • 1
  • 1

Rating Categories

  • Location2.1
  • Cleanliness2.8
  • Room2.8
  • Value For Money2.9
  • Facilities2.3
  • Hospitality3.2
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We are using generative AI to show you summarised user review

Review Summary

Powered by Myra.AI

The property has a mix of highlights, with guests appreciating the friendliness and helpfulness of the staff, alongside good food quality. However, many reviews mention the poor hygiene, dirty rooms, and inadequate facilities like water supply and room service. The location poses challenges due to steep paths, making it tough for elderly and travelers with luggage.

Sort by:

Latest first
1.0

3rd class hotel

trilochan p.group

3rd class place no electricity no water room is dirty no network no parking not hygienic very irritating place

Travel Month: Mar 2024

Room: Economy Small Non View Room.

  • user photos
  • user photos
5.0

Best

pankaj.family

Hotel management very good and clean

Travel Month: Feb 2023

Room: Standard Room.

5.0

Best hotel

pikesh.family

Hotel staff good behaviour and hotel also clean

Travel Month: Feb 2023

Room: Economy Small Room.

5.0

Super

aditya a.couple

Hotel management very good and clean

Travel Month: Feb 2023

Room: Standard Room.

1.0

Terrible Stay

snehashis r.

The person at the reception was nice. His behaviour was also very good. But the condition of the room was horrible! damp, dust, dirty rags everything was so bad! only good thing was geyser was working properly. I will surely not come again and will definitely tell others too

Travel Month: Feb 2023

Room: Standard Room.

2.0

Poor Stay

raghava k.

Very poor service please some refund

Travel Month: Feb 2023 (5-Night Stay)

Room: Economy Small Room.

2.0

Poor Stay

lilabati.

Bathroom was too small and water supply was not good. No drinking water facilities in the hotel.

Travel Month: Jan 2023

Room: Economy Small Room (View).

1.0

Terrible Stay

pradeep t.

No drinking water available, no toilet water available, broken leakage flush, no house keeping, no heater facility, dirty blanket pls refund me 50% amount paid on hotel dezong retreat

Travel Month: Jan 2023 (3-Night Stay)

Room: Economy Small Room.

1.0

Very bad damp room

tamal n.couple

Room service not available room is to cold due to damp water service also very bad

Travel Month: Jan 2023 (3-Night Stay)

Room: Economy Small Room (View).

4.0

Good

surajit b.family

Location property not good, but hill area we adjustable, room condition not good properly. But stuff is good.

Travel Month: Jan 2023 (3-Night Stay)

Room: Economy Small Room (View).

  • user photos
  • user photos
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1.0

Terrible Stay

suraj m.

The location of the property is wrong, rooms are not as per picture, view from the hotel is one of the worst one, even the hotel people are not professional,

Travel Month: Jan 2023 (3-Night Stay)

Room: Family room (Four Bed View)

1.0

Terrible Stay

sourav k.

the room was just terrible. there was no window in the room. door lock was broken. the room was very smelly and rat infested. the toilet was very smelly. the bed was so small to fit myself (i'm just 5'7"). not at all recommended.

Travel Month: Jan 2023 (3-Night Stay)

Room: Economy Small Room.

1.0

F* horrible place.

sannick.family

Nobody should book rooms in this hotel, it's a nightmare. My mom started crying after entering our room in this hotel. After spending 5 minutes we left this hotel and booked another hotel magnolia residency. F* everything is dirty and third rated about this hotel.

Travel Month: Dec 2022

Room: Economy Small Room.

3.0

Just ok

adyasha m.family

according to money.. its just ok.. behaviour was also good... all facilities are available according to price

Travel Month: Jan 2023

Room: Economy Small Room.

  • user photos
3.0

Affordable and cheap

lorains r.family

Cheap rate you can get, not recommended in winters.

Travel Month: Jan 2023 (3-Night Stay)

Room: Economy Small Room.

  • user photos
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1.0

Worst of the worst

pritam g.loyalty-iconbusiness

Worst of the worst rooms in deezong retreat. Worst assistance provided. The lady acknowledged the poor condition of the rooms. Acknowledged that it is not in a habitable condition. However, when we asked for refund, she mentioned that the owner of the property refused to provide refund. I didn’t book directly anything with the property. Worst of the worst booking experience.

Travel Month: Dec 2022 (4-Night Stay)

Room: Standard Room.

1.0

Terrible Stay

suman g.

Quality of rooms are very very poor. Lights not sufficient and bathroom lights not working. Geysers not working. Rooms service not available in this hotel. Behaviour of hotel staff is terrible. No thanks horrible experience please do not share this type of hotel

Travel Month: Dec 2022

Room: Standard Room.

2.0

Below average

akash d.family

Hotel room wasnt clean enough and the furnitures were kind of damaged. Overall it was not bad but could be better. Room service was good.

Travel Month: Dec 2022

Room: Family room (Four Bed View)

4.0

Nice stay

venkat m.business

I am a solo traveller booked this hotel for 1 night, room is nice, hot water is there, no tv, i paid rs,

Travel Month: Dec 2022

Room: Economy Small Room.

1.0

Terrible Stay

anirban m.business

I am not check in hotel because my ticket not confirmed i also inform them 24 hrs ago but they are not cancel my booking and said not refund money. They are not refund my money. It was fast-eating to me to booking hotel in makemytrip. Com denzong retreat.

Travel Month: Dec 2022

Room: Economy Small Room.

  • user photos
  • user photos

Royal Dezong Other Details

Questions & Answers - When Booking Royal Dezong

Q: What are the Check-In and Check-Out times of Royal Dezong, Darjeeling?

A: Check-In Time: 11 AM
Check-Out Time: 10 AM. Early check-ins and late check-outs are subject to availability

Q: What are the customer ratings for Royal Dezong?

A: The overall rating for Royal Dezong stands at 2.5 out of 5, as reviewed by 301 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How far is Royal Dezong from the city center ?

A: From City Center its 3.0 kms away.

Q: How many types of rooms are available at Royal Dezong in Darjeeling?

A: At Royal Dezong, we offer 1 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: Any options for booking on partner website?

A:

You can explore Royal Dezong on our partner website www.goibibo.com

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Planning to Book Royal Dezong ? Get inspired by Popular Reviews

Nice stay

Venkat Mutra

4

I am a solo traveller booked this Royal Dezong for 1 night, room is nice, hot water is there, no tv, i paid rs,

Good

Surajit Bhowmick

4

Location property not good, but hill area we adjustable, room condition not good properly. But stuff is good.

Best

PANKAJ KUMAR

5

Hotel management very good and clean

Best hotel

PIKESH MODI

5

Hotel staff good behaviour and Royal Dezong also clean

Super

ADITYA ADITYA

5

Hotel management very good and clean

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