Review Of VOVAM SERVICE APARTMENT (FORMERLY KNOWN AS DS GROUP

The ambiance and service is good the hotel stuff is very polite and the hotel room are very clean

My stay was average overall. While the rooms were well-maintained and good in quality, they felt quite congested and didn’t match the pictures provided during booking. This was a bit disappointing as the space was not as expected. On a positive note, the service was commendable, with the staff being polite and prompt in addressing any requests. If you're looking for basic accommodation with good service and don’t mind compact rooms, this hotel might work for you.

I had booked 3 rooms for a family of 7. Receptionist was a sweet man, he provided us a free upgrade. We had a comfortable stay in 3BHK apartment.

It is for make my trip. The hotel which was book was sold out. They don't have a room for me. So i have left that and book another hotel. I want refund for the amount which was paid

Everything was nice. Satisfied and would be willing to come again.

Nothing matches to the photographs on site. Lack of training and professionalism in the staff. The place lacks security and staff availability at night.

Excellent rooms, Service and interior. I would like to stay again

It was a short stay, rooms are cosy, big however basic amenities like clean towels, pillow covers, no complimentary water.

Location is good Food not tried.

Nice location. Food was good and very hygienic. Nice staff.

Nice stay for family, nice locality and facilities are good.

They are unprofessional , while my booking for three people they do not provide any extra bed.

Ummm OK here it is ; (1) They need to be trained in HOSPITALITY. (2) Reception always empty, luggage boys, cooks are the king's here (3) Food average (3) 3-4 Assamese guys working very genuine but untrained, if trained they'll do wonders. (4) Pillows in small size. (5) No water at 6 am, weird, how to attend natures call :(, night there was water till 11pm. (6) Worst worst thing @ this is NO INTERCOM in room - you have to come out in common corridor ( like chawl system

The location is accecible easily. The basic facilities are good with few glitches as you need hot water during cold weather to Bath and they have solar heated water connected to room electric gyser, on request when not enough solar heated water, they will turn on the gyser in room. Food was on okay. The staff was supportive and decent. They should provide more pillows and cotton sheets to cover blankets as it becomes uncomfortable to use blankets directly. Overall decent stay and all the necessiti

Worst experience ever !!! Zero rating for everything. It is mention as couple friendly hotel but they do not entertain couples. Moreover they are liars told us to refer their terms and condition and all the ****. Location of DS group is also far away from Nasik station so travelling is not at all convenient. Dear MMT Team, Its my humble request to blacklist DS group from MMT as this apartment does not serve the purpose of assured stay. Worst

Room was excellent, location OK, staff OK, only demerits is bed and shampoo and soap and no room service during night time as there is no one will be in reception. Away from station and bit inside But staff are co-operative to reach.

Absolute nice for family and the location is too good. Food and staff are bery good and cooperative. My first experience with the service apartment and its a very ice experience. Appreciate the help of service desk girl. She is nice and polite.

The rooms are very small and not so clean. They give only one soap on first day booking and they do not give any soap if you have 2nd or 3rd day booking. There is no power backup in this apartment. You can get any good hotel in same price.

For starters, the service apartment is located in the MIDC area, above Dena Bank. There are no boards or signs that tell you where the entrance is or what floor the office is on, so you're left to figure it out on your own. The restaurant area on the ground floor is under construction and work goes on until about 10pm so if you're looking to get a quiet night, you have to wait till they're done. Our room wasn't clean - specifically, the floor has random strands of hair, the sheets were stained, the water bottle (not bottled water ... Fyi) had a little bit of water left in. Since we didn't know how long it had been sitting there or how clean the bottle was, we didn't touch it. Instead, we asked the attendant to fill our water bottles. When the room was cleaned during our stay, only the floor was swept. The sheets weren't changed, no additional toiletries were left for us, the towels weren't replenished and even the trash bin wasn't emptied. The rooms and bathrooms need a thorough cleaning. There was stuff (clothing tag and random velcro) stuck to the walls and mirror of the bathroom which makes me wonder when the last time was that someone actually checked and cleaned the bathroom. There is no kitchenette so cooking for yourself or even warming up water isn't an option. One of the times an attendant knocked on our door, he immediately tried turning the knob to enter. Fortunately our door was locked, but I found that very unprofessional. Their website states that they offer a pickup and dropoff service. They don't. They do direct you to Uber/Ola. When asked about buses and alternate transport options, they immediately assume that you're not going to be able to use public transportation, so they try to dissuade you, but on insisting, you can get the information you need. There's also no safe in the room although their "rules" behind the room door state to use the safe for belongings. There was also way too much furniture in the room making it a bit cluttered. The location worked out well for us as we wanted to visit the Pandevleni caves (a 6km walk from the hotel), and the York Winery (a 1 km walk to the bus stop, a quick bus ride to Shivaji Nagar, and then another 5+ km walk). Plus points - Good a/c and internet.

Room was clean. Staff was courteous. Good for short stays with family. Value for money. Parking facility was available. Easy to locate. Location was good. Food was okay. If you are planning for 1 or 2 days trips then recommended.