1. Terrible Experience, We were staying in a Deluxe Room. First they claim that their Hotel is Riverside then they do not permit us to sit on Riverside as they have a Bar there and only who orders from their Bar can only sit there..
2. Also, as we are staying in the month of June, Kasol has very much warm. And there comes the experience we did not expect. The Hotel electricity goes at around 4:00 am (no fan working) and after so much efforts of calling no response coming.
3. The Hotel staff also at the reception had gone and there was none to whosoever we complained. The Intercom facility is also not there.
4. We are 2 couples with 1 child each staying there, our child didnt sleep the whole night so we are, made the experience worst.
5. The experience of without electricity had made the worst experience of our life in a Hotel.
6. In morning at the time of checkout a teenage boy comes, after complaining he dialed his owner about our experience, the owner comes with a pathetic response that You book the Hotel from MMT then go there and complain, We dont care.