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Civil Lines, Chandrapur
99 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a mix of experiences. Guests appreciated the cleanliness, friendly staff, and maintenance, along with well-kept rooms. However, many raised concerns about the lack of hot water, missing toiletries, and inconsistent breakfast service, with options starting only after 9 AM. Other points mentioned include a dark lobby, absence of a lift, and non-functional amenities. While the location is noted as nice, the overall service quality and dining experience seem to need improvement.
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Average Stay
bad experience breakfast not available still 9 AM and also bathroom mixers not available and only shower not option to tab water available
Room: Standard Room
Wrong decision to stay here waste of money
Room has no ventilation, delay in breakfast after 5 times they give u breakfast. Room was not as per given online . Bed is not comfortable as for sleep
Room: Standard Room
Treebo Risha has replied on Wed Aug 13 12:10:00 IST 2025
Dear ankit Thakur, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Very pathetic hotel for business travellers
Dear Treebo Customer Experience Team, I recently stayed at Treebo Trend Risha, Chandrapur from 22nd July to 23rd July 2025, and I regret to inform you that the experience fell significantly short of the standards expected from a Treebo property. I wish to highlight the following issues for your immediate attention: 1. Housekeeping and Room Condition • Cleanliness was substandard, with visible dust and lack of upkeep. • The room had a damp, musty smell, likely due to moisture ingress and spalling paint caused by monsoon humidity. • The sofa was visibly torn, with holes in the upholstery. • Shower gel bottle was missing from the bathroom rack. • The geyser was undersized, unable to provide adequately hot water — water remained only lukewarm, which was especially inconvenient. 2. Breakfast and Food Service • Despite being informed that breakfast would be available post 9:15 AM, it was still not served by that time. • Due to the delay and lack of readiness, I had to check out without having breakfast, which was disappointing and inconvenient. 3. Property Accessibility and Infrastructure • The approach road to the hotel is poorly maintained, making access difficult. • The lift starts from the first floor, not the ground level — highly inconvenient for guests with luggage. • The lift was unclean, with spitting stains, and frequently overcrowded due to usage by gym-goers on the 3rd floor, as the hotel is located on the 4th floor. 4. Service and Reception • The reception staff were inattentive, lacking responsiveness and hospitality during check-in and check-out. 5. Positives • The linen was clean and of good quality, which was appreciated. This experience did not reflect the quality typically associated with the Treebo brand. I request that you review these concerns and take immediate remedial action at this property to avoid inconvenience to future guests.
Room: Standard Room
Treebo Risha has replied on Wed Aug 06 11:54:37 IST 2025
Dear Minakshi Kharche, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the linen quality. Please accept our sincere apologies for the inconvenience you had. This is certainly not the kind of experience we want to provide to any of our guests. We have noted the issues you highlighted and forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope we will have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
worst hotel ever seen
The room was not clear, please remove this property from MMT. The room was not clear, please remove this property from MMT.
Room: Deluxe Room
Treebo Risha has replied on Sat Jul 12 11:57:26 IST 2025
Dear Saurabh Samrit, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Average Stay
The rooms are quite old, damaged tiles, and an unclean washroom. We had to chase the front desk for toiletries. They took 1hr to provide the complimentary breakfast. Overall the stay experience was average, there is scope for improvement.
Room: Deluxe Room
Treebo Risha has replied on Fri May 16 14:01:01 IST 2025
Dear Harsha, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Good Stay
Stay was good. Bathroom was not good. It was sleepy. Water linkage prblem fom giger and tap. Service is available after 9. 00 am for tea & snacs.
Room: Deluxe Room
Treebo Risha has replied on Mon Nov 04 22:11:19 IST 2024
Dear Yashwant Nikhade, Thank you for choosing to stay with us and for taking the time to share your feedback. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hotels
Pathetic stay
coupleThe rooms were dirty. No hot water supply. Toiletries were not provided. Overall a bad experience.
Room: Deluxe Room
Good Stay
Room is good and clean. Only breakfast is a concern. After 9 am serving breakfast and only 1 plat
Room: Standard Room
Good Stay
Staff and everything was good. But they didn't provide toothpaste and all the shower things which they mentioned.
Room: Deluxe Room
Good Stay
Hotel cleaning is very good and hotel reception in boy good behaviour
Room: Standard Room
Terrible experience
Lift is not there so i hang up to 5 minutes in lift, they said they do not do anything because lift belongs to complex, no gym attached to them, they always gym facilities, it does not belongs to them. No restaurant belongs to them.
Room: Standard Room
Hygiene is Maintained
Comfortable Room. Hygiene is maintained. Friendly staff.
Room: Deluxe Room
Treebo Risha has replied on Mon Apr 01 23:03:56 IST 2024
Dear Bhushan, we're delighted that you had a wonderful experience with us! Our team works hard to ensure every guest's satisfaction, and it's rewarding to know that we succeeded. Your positive feedback means a lot to us. We can't wait to exceed your expectations again on your next visit! Treebo Hotels
Average Stay
Hotel room was good its on 3rd floor but, lobby area was dark, for lift need to steps up on 1st floor which doesn't look good and change your mind to stay this hotel.
Room: Deluxe Room
Treebo Risha has replied on Mon Feb 19 23:36:47 IST 2024
Dear Saurabh, thank you for choosing to stay with us and for taking the time to share your feedback. We look forward to hosting you again. Best Wishes, Treebo Hotels
Wow w it was a great stay
It was a great time. To stay at this hotel will like to stay at this location. Please write a detailed review of your stay. How did you find the property's location, food, amenities & services?
Room: Deluxe Room
Treebo Risha has replied on Sun Jan 14 13:34:03 IST 2024
Dear Kaustoobh, thank you for your kind words and for taking the time to share your positive experience! We're delighted that you enjoyed your time with us. Your feedback motivates us to keep up the good work and deliver exceptional service. We can't wait to welcome you back for another fantastic experience! Treebo Hotels
Neat and well maintained rooms with friendly hosts
Seamless checking with a satisfactory stay experience. Very well behaved and trained staff. Breakfast is very good.
Room: Standard Room
Treebo Risha has replied on Fri Dec 15 08:35:26 IST 2023
Dear Akshay Manthanwar, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
ultimate experience
receptionist were too good to help us …. Your staff were there by over night as well where we need them
Room: Standard Room
Treebo Risha has replied on Fri Dec 15 08:34:41 IST 2023
Dear Rupesh Sudhir Vengurlekar, Thank you very much for choosing to stay with us. Our endeavor at the hotel is to provide best-in-class service to our guests and we are glad to learn that we could create a comfortable experience for you. I have shared your feedback with the entire team and they are humbled by your praise and recognition. We hope to recreate the same experience on your future visits. Best Wishes, Treebo Hotels
It was a very good experience
At chandrapur it's a nice place to stay for your trip. No problem in your check-in and check-out.
Room: Standard Room
Treebo Risha has replied on Sat Nov 11 04:37:33 IST 2023
Dear Uttam Charde, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hotels
Very nice stay
Room was neat and clean, just perfect for couple, staff was very supportive, they even offered me if i don’t get rickshaw early morning they will take me to railway station. The only thing that i don’t like is they didn’t gave any toiletries. After i ask about it then he gave it.
Room: Standard Room
Treebo Risha has replied on Tue May 23 17:36:42 IST 2023
Dear aqsam siddiqui, thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best wishes, treebo hotels
Average Stay
There is no appropriate water issues in the bathroom, it is on and off.
Room: Deluxe Room
Treebo Risha has replied on Fri May 05 00:22:32 IST 2023
Dear sanjeev chandrapal kumar, thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but i hope you will give us further opportunities to serve you better. Best regards, treebo hotels
Good Stay
Nice location and nice hotel to stay
Room: Standard Room
Treebo Risha has replied on Mon Mar 27 17:15:54 IST 2023
Dear guest, thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At treebo it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best wishes, treebo hotels
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