The Location of Umaid Vilas is perfect for exploring Jaipur's old town. The Staff is exceptional, with Govind going above and beyond to ensure guests have a comfortable stay. The Room is spacious and beautifully decorated with traditional Indian furnishings. The Food & Dining is delicious, with Govind making amazing breakfasts. The Cleanliness of the property is spotless. However, the property's entrance is a bit shabby and difficult to find. Overall, Umaid Vilas is a unique and authentic experience with exceptional service.
Location
The property is located in the heart of the city, within walking distance to major tourist attractions such as City Palace, Jantar Mantar, and Hawa Mahal. Guests appreciated the central location and found it convenient for exploring the city. Some guests also mentioned that the property is located in a congested area and can be difficult to find at first.
Staff
The staff, particularly the butler named Govind, received high praise from guests for their exceptional service and attentiveness. Guests appreciated the warm and friendly nature of the staff and found them to be very helpful in providing local recommendations and arranging transportation. Some guests also mentioned that the staff went above and beyond to make their stay comfortable and memorable.
Room
Guests were impressed with the size and decor of the rooms, which were described as spacious and beautifully furnished with traditional Indian furniture and textiles. Some guests also appreciated the historical significance of the property and felt like they were staying in a royal palace. However, a few guests mentioned that the mattresses were too soft or too hard for their liking.
Food & Dining
Guests enjoyed the breakfast served at the property, which was described as delicious and included a variety of options such as fresh fruit, eggs, baked goods, and Indian breakfast foods. Some guests also appreciated the rooftop restaurant with a view of the city. However, a few guests mentioned that the food options were limited and the quality was not up to their expectations.
Cleanliness
Guests appreciated the cleanliness of the property and found it to be well-maintained. Some guests also mentioned that the rooms were spotless and the property had an old-world charm. However, a few guests mentioned that the bathroom could use some improvement in terms of water drainage and separation from the rest of the bathroom.