Review Of The Skyway | Richas Home

Subject: Extremely Disappointing Experience – Refund Request Dear MakeMyTrip Team, I am writing this email with extreme disappointment and frustration regarding my recent booking through your platform When I reached the property (The Skyway | Richas Home), I was shockingly asked to go to another location, which was never mentioned at the time of booking. This alternative place was in an unsafe area, completely different from what your site showed. I trusted MMT while booking, but this was outright misleading. Even after reluctantly going there, the property was in horrible condition – the place reeked with a foul smell, the ACs were not working, and it was nowhere close to being livable. Despite making multiple phone calls to the property and MMT support, there was no response at all. I sat there helpless for over an hour, wasting my valuable time, and eventually had to book a different property on urgent basis (you can verify this from your records). This entire ordeal was not just inconvenient but mentally exhausting and completely ruined my plans. Let me be very clear – I am not going to pay for this experience. I demand a full refund to my account immediately. Anything less than this is unacceptable. This kind of negligence, false listing, and lack of support from MMT is completely unprofessional and has destroyed the trust I had in your services. If my refund is not processed right away, I shall be forced to take this matter further through legal action, social media escalation, and the consumer forum. I expect a prompt response and resolution to this complaint.

The stay was cozy and very memorable.

Room is good and clean in premium rooms I stayed

It was very nice experience staying here

Worst experience, parking is so dirty, then you have to go to first floor to collect your lift keys... Here firstly you have to deposit 2000 Rs (as security), which doesn’t make any sense, as you already paid apartment’s booking charges... Flats are on 30th floor, a lift minimum takes 5 mints... as it stops atleast on 5,6 floors before reaching 30th floor. Also lifts are filled with so much crowd. Apartments are too old and dirty. I wish i could have given rating in - Minus. NOT RECOMMENDED AT ALL.

No cleaning, it is chargeable. No housekeeping. It's also chargeable.

The stay was very bad i find many difficulties in finding the stay AC is also not working rooms are very dirty

all the amenities were good and polite and helpful staff.

The place was unhygienic, dirty walls and washroom

Caretaker is not much helpful and procedure of doing anything is quite slow ,even for handling entry and exit conditions inside society.Caretaker should ideally help guests in smooth entry and exit in society.He left guests to handle entry and exit by own,same for parking,no help where to go parking ,just informed parking numbers range and guests should wander searching in whole basement .Guards are rude too which handles entry and exit for Studio apartments ,they treat guests badly,and do arguments on small things and multiple same questions by too many guards before you even reach lift of the Tower O Apartment. AC conditions not good and washroom utilities are cheaper used in branded items bottle.

The property was as per the images. Sofa and tables were not cleaned. And rain water is also coming from the windows at night. But overall it was below average stay as per high prices.

The air conditioner was not operating properly, and the quilt and bedsheets were not clean either. The hand shower was likewise in poor condition, and there was no toilet paper in the washroom.

Bad foul smell all over the lobby, stain in the corners. Rooms were not at all worth the price. Half of the amenities were not functioning.

Nice studio apartment but lacks basic necessities. Almirah exists but no hanger or rods for clothes. Useless show piece. Bedsheets were dirty. Springy bed. Zero comfort for sleeping. Although all of the basic kitchen stuff provided, liked the decoration, TV worked well, that's a plus. Overall, need to focus more on basics. Good for a night stay only.

All The Best

everything was good from room to the attending staff. proper facilities were there as mentioned.

there was no maintenance no lock Nothing it's not what it shows in pics really terrible

Light issue , light fluctuations and bathroom is small and water leakage

Nice and. Clean stay. Staff are cordial. Property location is good near resturants are good. Food quality is good. Any problem resolved quickly by the staff

Avoid, in simple words. Not too hygienic.