Subject: Extremely Disappointing Experience at The Sky Imperial, Jamnagar
I am writing to express my extreme disappointment with our recent experience at The Sky Imperial, Jamnagar. Upon ordering "Steam Rice," we were shocked to be served what appeared to be leftover rice. This was far below the quality we expected
To make matters worse, when we expressed our dissatisfaction to the staff, they dismissively suggested speaking with the owner. However, despite our requests, we never received a response or the opportunity to discuss the matter directly.
Even at checkout, when we once again asked to speak with the owner, the staff informed us that they had already spoken with the owner on our behalf and advised us to just leave it as feedback. This abrupt and dismissive treatment was appalling and unprofessional.
We expected much better service and quality from a brand like The Sky Imperial. This experience was beyond disappointing, and we hope that this feedback will be seriously considered for the sake of future customers.