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Review Of The Cabbana Resort & Spa0123401234

Mehat, Phagwara

    User Rating & Reviews

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    4.1
    Very Good

    227 Ratings, 157 Reviews

    excellent
    56%
    very good
    19%
    average
    12%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5
    • 2
    • 5
    • 5

    Rating Categories

    • Hospitality4.3
    • Facilities4.2
    • Food4.2
    • Room4.4
    • Cleanliness4.4
    • Value For Money4.2
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    Reviews Summary

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    Guests appreciate the excellent service and friendly staff, often highlighting the beautiful property, spacious rooms, and tasty food. The location is convenient yet peaceful, perfect for a quick getaway. The ambiance, including well-maintained facilities like a gym and spa, adds to the experience. Some mention minor areas for improvement like air conditioning and breakfast variety but overall share positive sentiments about their stays.

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    Positive first
    5.0

    Your Heave of Peace

    page t.business

    Our recent stay at Cabana was nothing short of exceptional. From the moment we arrived, every detail exceeded our expectations."

    Travel Month: Oct 2025

    Room: Premier Room with Bath Tub

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    The Cabbana Resort & Spa has replied on Thu Oct 09 11:12:48 IST 2025

    Dear Sir, Greetings! Thank you for sharing your wonderful experience at Cabana! We're delighted to hear that your stay was exceptional and that every detail exceeded your expectations. Your feedback motivates us to continue providing excellent service. We hope to welcome you back soon! Thanks and Regards

    4.0

    Good Stay

    hiten r.family

    Excellent. Would be better if there was Good Air conditioning in the room. Dinner buffet was also really good

    Travel Month: Oct 2025

    Room: Premier Room with Bath Tub

    The Cabbana Resort & Spa has replied on Thu Oct 09 11:13:17 IST 2025

    Dear Sir, Greetings! Thank you for your feedback! We're delighted to hear that you had an excellent stay and enjoyed the dinner buffet. Your suggestion regarding the air conditioning in the room is appreciated, and we will certainly take it into consideration for the future. Looking forward to welcoming you back! Thanks and Regards

    5.0

    cabana

    jujhar s.group

    Staff were great. Location and accommodation was also very good. The item for improvement would be the choice for breakfast - but this was a minor point

    Travel Month: Oct 2025

    Room: Premier Room with Bath Tub

    The Cabbana Resort & Spa has replied on Thu Oct 09 11:14:15 IST 2025

    Dear Sir, Greetings! Thank you so much for your kind words! We're thrilled to hear that you enjoyed the staff, location, and accommodation. We appreciate your feedback regarding the breakfast options and will certainly take it into consideration for future improvements. Your insights are valuable to us! Thanks and Regards

    5.0

    excellent

    bhawna g.family

    Property was awesome easily located ,food was good and service was excellent overall experience was good.

    Travel Month: Oct 2025

    Room: Premier Room with Bath Tub

    The Cabbana Resort & Spa has replied on Thu Oct 09 11:16:35 IST 2025

    Dear Sir, Greetings! Thank you for your wonderful feedback! It’s great to hear that you had an awesome experience and enjoyed the location, food, and service. We truly appreciate your kind words and hope to welcome you back soon! Thanks and Regards

    2.0

    Poor Stay

    pranshu y.group

    Worst experience at a so-called premium resort. AC didn’t work, staff was rude, and they even entered my room with a ladder at 11 PM — zero privacy and professionalism. Constant disturbance, careless service, and no value for money — absolutely not recommended.

    Travel Month: Sep 2025

    Room: Premier Room with Bath Tub

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    The Cabbana Resort & Spa has replied on Thu Oct 09 11:25:50 IST 2025

    Dear Guest, Greetings! Thank you for sharing your feedback. I'm truly sorry to hear about your experience and the issues you encountered during your stay. Your concerns regarding the AC, staff behavior, and privacy are important, and we take them seriously. We strive to provide a premium experience, and it seems we fell short in this instance. Your comments will be reviewed to ensure we improve our service moving forward. Thanks and Regards

    5.0

    Excellent Stay

    vanya s.

    Our stay at Cabbana was excellent. The best was the service. The staff really made us feel like celebrities. Also, we got upgraded to villa.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Premier Room

    2.0

    Poor Stay

    deepika w.family with 1 kid

    They charge my daughter food she is toddlers two and half year and her milk get rotten they charged extra money for just one ltr pack

    Travel Month: Jun 2025

    Room: Luxury Villa

    2.0

    Misbehaviour Of Manager

    gurpreet s.couple

    When I visited such a cabana, how much room did he provide, how much A.C. it did not work, I kept waiting for 20 minutes, he called the electrician but then he provided a second room, but the A.C of that room was faulty, then see everything, let's go back, let's refund the payment, he said, oh where wait, you get a villa provided, then I got the villa, everything was fine, at 12.30 at night I checked out, it looked like this but next day my family came, while celebrating my birthday, I saw the family villas I was going to see, I wanted to stay like this for one day but let me give it to the manager, he misbehaved and said that we can book only after seeing the photos, we should not show it, do it like this Can we decide on villas without seeing them? Very wrong behaviour, the manager's attitude level is very high

    Travel Month: Jun 2025

    Room: Premier Room with Bath Tub

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    5.0

    A relaxing and pleasant stay

    vishaldeep s.couple

    I had a wonderful and comfortable stay.the place was clean, well-maintained and had all the necessary amenities

    Travel Month: Jun 2025

    Room: Premier Room with Bath Tub

    3.0

    bath tub

    ankit k.couple

    No bath tubs in villa very basic rooms, hotel breakfast is very basic not as per standard of five star property

    Travel Month: Jun 2025

    Room: Premier Room with Bath Tub

    1.0

    Terrible Stay

    harry s.

    Old style room need renovation. LCD tv in room same also not working. Service late, staff not have knowledge, AC not working. Room tarrif to much high and worthless fare. Hotel is 5 star but i recommend for 3 stars.

    Travel Month: May 2025

    Room: Premier Room with Bath Tub

    1.0

    Needs maintenance

    vikas c.solo

    Dirty bathtub, when I opened the tap for water first there was no water, then later on there was mud and dirt coming from the tap, toilet seat was leaking, so water all over the bathroom and even the mini bar refrigerator not working, TV remote also not working properly.

    Travel Month: May 2025

    Room: Premier Room with Bath Tub

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    5.0

    Excellent Stay

    anchal s.family

    Had a wonderful stay at Hotel Cabanna! Beautiful property, great service, and everything was well organized. Special thanks to Mr. Lucky Katoch for his outstanding hospitality — truly made the experience memorable. Highly recommended!

    Travel Month: May 2025

    Room: Premier Room with Bath Tub

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    5.0

    perfect luxurious place to visit

    randeep s.couple

    Nice place . Everything was great. Room was neat and clean . Luxurious feel . Nice green environment surrounding

    Travel Month: May 2025

    Room: Premier Room with Bath Tub

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    2.0

    room experience

    deep s.family

    Room service is tooo slow.i have to waited 25 minutes just for chilld water...

    Travel Month: May 2025

    Room: Premier Room with Bath Tub

    3.0

    Average Stay

    kamaljit s.

    Hotel room ac was in no working condition.

    Travel Month: May 2025

    Room: Premier Room

    5.0

    Nice place to stay with family.

    mantosh k.family

    the stay was good The staff were very cooperative and the property was excellent. one should come to check this property.

    Travel Month: May 2025

    Room: Premier Room

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    1.0

    need to improve on cleaning

    dechen l.couple

    I booked this hotel on the strength of the hotel reviews , and so wished I hadn't. Looking back at the reviews now, I wonder if there are two hotels with the same name. There is a review under speciality lodging that exactly mirrors my own experience - how I wish I'd seen this before booking my own stay... The hotel is extremely dirty and poorly managed.The hotel seriously needs to evaluate options for improving general cleanliness.Had one of the worst experience in my life.rooms are worst quality. Room was dust central, dust had settled everywhere and even after us wiping it off with some baby wipes it would re settle. Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner.it doesn’t look like 5 star hotel . I wanted to write more but i think it is waste of time. Thank u

    Travel Month: May 2025

    Room: Premier Room

    5.0

    Excellent Experience

    amritpreet k.couple

    Experience was too good. The staff and their service were also excellent. I like their food as we had only breakfast, it was delicious. Will come soon.

    Travel Month: May 2025

    Room: Premier Room

    5.0

    excellent stay

    kavita r.family

    got a very good deal.happy to stay again .very comfortable stay n excellent experience .food was amazing. staff was so helpful n polite

    Travel Month: Apr 2025

    Room: Premier Room

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