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Review Of The AVPS Grand Lucknow

Indira Nagar, Lucknow

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.1
    Good

    25 Ratings, 16 Reviews

    excellent
    32%
    very good
    20%
    average
    4%
    poor
    16%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 1
    • 1
    • 5
    • 1
    • 5
    • 1
    • 5
    • 1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests have highlighted a mix of experiences at this property. The staff is often praised for their politeness and helpfulness, while the cleanliness and maintenance of rooms have raised concerns. Issues like unclean bedsheets, malfunctioning amenities, and lack of basic supplies such as towels and hot water have been reported. The location is seen as convenient and economical, though there are complaints about noise disturbances and limited dining options. Some appreciate the infrastructure, but overall, several guests found their stay lacking in essential comforts.

    Sort by:

    Positive first
    5.0

    Nice stay and coperative staf

    guru p.couple

    Nice stay and Comfortable and the cooperative staff and good AC working overall stay was good

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    5.0

    Gud

    rahul d.solo

    Good experience its a very good stat i am very happy property staff is good his behabiour is excellent

    Travel Month: Feb 2025

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Mon Feb 17 11:04:25 IST 2025

    Thanks We will keep it up

    1.0

    Terrible Stay

    nitesh s.

    Very bad hotel use bed sheet provided i want my money refund. Need refund for hotel stay

    Travel Month: Oct 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    anurag j.

    Customer friendly, clean accommodation and helpful staff. Good locality and nearby facilities.

    Travel Month: Jun 2024

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Feb 13 09:58:01 IST 2025

    Thanks for your valuable comments

    1.0

    Very unhygienic room and irresponsible staff

    nisha m.family

    phle to itni der bait-ha k rakha ki room ki safai ho rehi h mujhe lga acchi bat hai hygiene maintain kr rhea hai but jb room me gye to bedsheet gandi thi blanket cover pr spots pd rhea the ajeeb se mene bedsheet change krne ko bola to mna kr diya side table pr b hut dust thi phone cable tooti pdi thi ki ap emergency me contect bhi nhi kr skate reception pr mosquito liquid work nhi kr rhea tha, than d me nahane k loye garam pani bhi nhi tha subh bina nah-aye he jana pda koi jimmedari nhi h

    Travel Month: Dec 2023

    Room: Deluxe Room

    • user photos
    1.0

    Terrible Stay

    r n.couple

    I stayed with my wife at avps hotel in lucknow for 5 days to attend family function from 25 nova 2023 to 30 nova 2023. My stayed period in this hotel was very terrible. There were no attendants to serve/help the guest except one receptionist who occasionally sit on his chair. We waited for an hour to check in my room because the receptionist didn't have any room keys, all the keys were kept by the owner living in another place. We came to know that owner is retired i as and having very rude and arrogant attitude. He earned so many properties nearby places. In the room there was no mineral water available, no towel, no functional tv, no hot water, no safety, no housekeeping, no geyser, no sanitizer, no toilet paper as per they claimed in room. No parking space available for vehicles. I recommend please do not book room here if you want to safe stay with your family. If you are accompanied with friends to enjoy bachelor life, it is good.

    Travel Month: Nov 2023 (5-Night Stay)

    Room: Deluxe Room

    4.0

    Good stay

    shibani g.loyalty-iconcouple

    This is my second time in 6 months. Room and other services is good. Only problem is that they don't have dining facilities in the hotel. Though on our request they provided us kettle and tea bags, milk pouch etc

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Feb 13 09:57:24 IST 2025

    Thanks for Yr review

    2.0

    Poor Stay

    nikhil n.

    Room not clean tolet seat was not ok wash room was not clean and the pillows are not comfy. Internet wasn’t working properly

    Travel Month: Aug 2023

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Mon Sep 04 14:21:44 IST 2023

    Dear guest You insisted for undue favour from our staff which is not desirable in our social and professional ethics. You are our regular guest but you found defect this time only , how ?

    5.0

    Excellent Stay

    rohit s.

    The hotel is at a prime location and provides wonderful infrastructure. Also the prices are economic and reasonable in present time.

    Travel Month: Aug 2023

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Nov 30 09:40:39 IST 2023

    We are thankful for your valuable feedback.

    5.0

    Great and comfortable place to stay

    rohit s.family

    Safe for family and friends. Also economic and great infrastructure. Wishing all the best to whole team

    Travel Month: Aug 2023

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Nov 30 09:44:58 IST 2023

    Dear guest, We are thankful for your valuable comments. Hope for your early visit soon.

    4.0

    Nice stay

    amit g.loyalty-iconcouple

    Stay at avps was nice. However, there are some issues such as non functioning of lift and exhaust fan at toilet. It doesn’t provide food services but outside food is allowed.

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    The AVPS Grand Lucknow has replied on Thu Nov 30 09:36:52 IST 2023

    The problems were temporary in nature & have been removed. Thanks for feedback.

    2.0

    Poor Stay

    sasti v.loyalty-icon

    Space is okay. But room is not properly cleaned.

    Travel Month: Jun 2023

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Nov 30 09:42:42 IST 2023

    It could be a temporary issue, but we assure for the world class cleanliness & hygiene.

    4.0

    Hotel facilities need some improvement

    amit.loyalty-iconcouple

    It’s lift is not working and hotel dosesn’t provide food but outside food is allowed. Staffs are very polite and helpful. We enjoyed are stay

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Nov 30 09:46:52 IST 2023

    Dear guest. We will keep on working to fulfill your satisfaction. Thanks for your feedback.

    5.0

    Excellent Stay

    nikhil n.

    Hotel staff was good rooms are very good and clean

    Travel Month: May 2023

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Fri Jun 16 23:40:21 IST 2023

    Dear Guest, we thank you for your review.Your feedback is extremely valuable to us.We are pleased to hear that you had a wonderful experience with us. We look forward to serving you again in the future.

    1.0

    Terrible Stay

    jitendra y.loyalty-icon

    Please note the following 1. it was written breakfast not available but actually the restaurant is closed and not in operation. 2. Hot water supply was not working for 3 out of 4 days. 3. Despite repeated request and checking from their side it could not be rectified 4. Nearby loudspeakers were on late through the night disturbing the working. 5. There no fit place to eat within a km of the hotel.

    Travel Month: Feb 2023 (4-Night Stay)

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Apr 13 01:33:41 IST 2023

    Dear guest sorry for the inconvenience during your stay we are really regret about this next time we will try our best to serve you better

    2.0

    Noise at night

    jyoti k.family

    There was human created noise (probably by intoxicated guests) till 3 am and it kept disturbing the sleep.

    Travel Month: Oct 2022

    Room: Deluxe Room

    The AVPS Grand Lucknow has replied on Thu Apr 13 01:35:28 IST 2023

    Dear guest as we know this time we was not able to give you best services sorry for the inconvenience next time we will try to serve you better.

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