The property has a good location near the metro station and some guests appreciated the helpful staff. However, many reviews highlight serious concerns like cleanliness issues, small room sizes, and denied breakfast despite it being included in bookings. Guests reported poor hygiene, malfunctioning facilities, and rude staff. Noise disturbances and an isolated environment were also common complaints. Overall, while service had its moments, the negative experiences overshadowed the positives for most visitors.