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Near Charbagh Railway Station, Lucknow | 960 m drive to Lucknow Junction
45 Ratings, 25 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is located near Lucknow railway station and has good accessibility to local markets. Guests have appreciated the helpful and supportive staff. However, some guests have complained about the cleanliness of the rooms and bathrooms. The food quality has received mixed reviews, with some guests finding it good while others found it poor. The property has been described as average and suitable for a budget stay.
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Excellent Stay
Good and excellent
Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
Good Stay
Staff was nice and helpful.... rooms are good , you can try👍🏻 🛑 there was an issue in ac and jet spray overall good experience 👍🏻👍🏻
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Sun Sep 14 14:58:21 IST 2025
Dear Sarwar Khan (Guest) Thank you for taking the time to share your feedback thank you for praising our staff and room so much Welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager
hotal manegar mahi mam ka nature bahut accha or suporting th
Hotel bahut Achcha tha vahan kya staff bhi bahut Achcha tha baat karte the room bahut Achcha bathroom bhi bahut Achcha tha main Agali bar Jab Bhi Lucknow Jaunga to vahin rukunga oha ki manegar mahi ji ka vihivior bahut accha tha thank you all of you hotal staff
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Thu Aug 28 12:13:53 IST 2025
Dear Beerendra kumar (Guest) Thank you for taking the time to share your feedback .I'm truly greatful for your lovely review ...Sir thank you very much for coming to our hotel and praising our staff and our hotel so much and thank you for noticing our efforts ...welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again ..Warm regards Dharmendra Pathak Hotel Manager
Excellent Stay
The staff was very well-behaved and polite. The rooms were neat and clean. Mahi Ji was especially kind and helpful. Overall, it was a great experience. I would definitely recommend this hotel.
Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Fri Aug 22 13:04:56 IST 2025
Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager
A perfect stay
The property is in a very convenient location close to the station or market. The staff were very helpful and responsive.
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Fri Aug 22 13:05:05 IST 2025
Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager
Terrible Stay
Common guest concerns include cleanliness issues in rooms and bathrooms, mixed opinions on food quality, and generally average conditions that align with a budget stay .
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Sun Aug 17 15:37:23 IST 2025
Dear Satya prakash Tiwari (Guest ) Thank you for taking the time to share your feedback... Sorry Sir whatever problem you faced we will try our best to clean our room and bathroom so that you or any other guest does not face any problem in future ...And Thank you so much sir for noticing our mistakes and pointing them out Welcoming you back for another comfortable and enjoyble stay visit once again sir we would host you once again .. Warm Regards Dharmendra Pathak Hotel Manager
Excellent Stay
Excellent Experience @ Hotel S P International. Hazzal Free check in/ Check Out. Very Helpful behaviour of Front Dest Supporting Staff, Specially Mahi. she is very Coperative... Thanks,Team S P International Excellent Experience @ Hotel S P International. Hazzal Free check in/ Check Out. Very Helpful behaviour of Front Dest Supporting Staff, Specially Mahi. she is very Coperative... Thanks, Team S P International
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Fri Aug 22 13:05:17 IST 2025
Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager
Excellent Stay
its hotel is good and clean and its location is also good over the road. the hotel reception is very polite and she helped anyone with good service. So it's a hotel that will provide good service. The room is good and it's also a well maintained property. overall it's good. its hotel is good and clean and its location is also good over the road. the hotel reception is very polite and she helped anyone with good service. So it's a hotel that will provide good service. The room is good and it's also a well maintained property. overall it's good.
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Fri Aug 22 13:05:28 IST 2025
Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager
DIFFERENT FROM THE PICTURE SERVICE IS LATE
They have given the different room from the picture as i have booked a premium room they give me a cheaper room and the service is also very late
Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International
Dear Sahil Vig (Guest) Thank you for taking the time to share your feedback ... Sorry sir but we had given you only the premimum room .. Actually we have 4 premium rooms and the updated image is of only one... The one you saw in the picture was already booked this was our second premium room but I am sorry for whatever problem you are facing and from now on we will not let any of our guests face such problem and We will try to update the photos of all our premium rooms soon ... And Thank you for noticing our mistakes and hope welcoming you back for another comfortable and enjoyable stay visit once again sir we would host you once again Warm regards Dharmendra Pathak Hotel Manager
EXCELLENT STAY
It is a very good hotel to stay with famil.The behavior of all the staff was good, especially Mahi's. 24 hour stay facility and value for money.
Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Fri Aug 22 13:05:38 IST 2025
Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager
Average Stay
Food was good, But Towel in Washroom, Price of Water and soft drinks was higher than normal price.
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Wed Aug 20 18:29:07 IST 2025
Dear shashank kumar (Guest ) thank you for taking the time to share your feedback ... Thanks for praising the food and if you find the price of any our food items to be high then I apologize for that .... And thank so much sir for noticing our mistakes welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager
Dont use they are wors
This hotel is no where near "International" standards!! Horrible Zero maintenance.. I was given room 306 first when I arrived at 9.30 lm at night. The room was smelly and electrict sockets broken.. There was no desk or chair bathroom was not cleaned.. so I asked for another room. they then shifted me to 105 . This was a little better but not great... The hotels hygine standards were bad so I did not want to order any food there.. I went out but there is good food joint.. I got Bournvita from Didi International and managed. I had requested give me details of laundry service. I was told someone will call me in 10 mins. but no body responded . the intercome in the room did not work either... At night I wanted hot shower but their geezer did not work! They asked me shift to another room now this was 205.. I shifted only to find it was same issue there... bad... I could not be bothered at night.. intercom didnot work here either. I sent message whatsapp.. that I am having lots of issues with this place but no help. The booking details on the deal said 24 hours check in and check out.. which the hotel staff does not understand.. In the morning I was told my check out was 11am while their issues did not let me even rest properly. The hot water never worked.. i was given half bucket too late Somehow I argued and checked out at 2pm.
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Fri Aug 22 13:14:34 IST 2025
Dear sir thank you for taking the time to share your feedback ... I apologize for that And thank so much sir welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager
Excellent Stay
It is a very good hotel and the receptionists here also behave well, the room was also very nice
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Tue Jul 29 11:42:55 IST 2025
Dear Hritik Soni (Guest ) Thank you for taking the time to share your feedback I'm truly greatful for your lovely review serving guest like you makes my job so rewarding Thank you for noticing my efforts... welcoming you back for another comfortable and enjoyable stay visit once again sir we would host you once again . warm regards Dharmendra Pathak Hotel Manager
Excellent Stay
it was great experience, i am really very happy, reception people and specially Pathak ji , very cooperative. when I will plan next time definitely I will book again. thank you it was great experience, i am really very happy, reception people and specially Pathak ji , very cooperative. when I will plan next time definitely I will book again. thank you
Room: Family Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Tue Jul 29 11:51:57 IST 2025
Dear Fakhare Alam (Guest ) Thank you for taking the time to share your feedback your kind words mean a lot ....we truly appreciate your support and look forward welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again . warm regards Dharmendra Pathak Hotel Manager
Excellent Stay
It was a very good experience staying here and the attitude of all the staff of this hotel made me feel very comfortable. Especially the arrangements and behavior of manager Mahi were very lovely and worthy of praise.
Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Tue Jul 29 12:35:06 IST 2025
Dear Sayed Ali Mohammad (Guest ) Thank you for taking the time to share your feedback I'm truly greatful for your lovely review serving guest like you makes my job so rewarding Thank you for noticing my efforts... welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again . warm regards Dharmendra Pathak Hotel Manager
Naam ka international hai facility local se bhi kam hain
I reached to hotel around 10 pm, but no room is ready till that time even though I already informed them through phone that we are reaching there by 10 pm, just ready the room. After waiting for 20 minutes they have given us room but the room size is very small, only the double bed can accommodate in the room and no free space, no chair, very small bathroom. During the booking I have selected size 20 m square. I complained to staff then they are going to ready another room which is just bigger than previous but it not as the size of booking, fan is not working , bathroom jet is not working, bad not clean. Very disappointing Room is very small and matches with given specifications in website, jet is not working, bathroom dirty
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Fri Aug 22 13:13:18 IST 2025
Dear shashank kumar (Guest ) thank you for taking the time to share your feedback ... I apologize for that And thank so much sir welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager
Excellent Stay
Good Ambience, Instant Room service, people are so much Cooperating, polite and well behav Good Ambience, Instant Room service, people are so much Cooperating, polite and well behaved
Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International
Dear Subhanshu Mallik (Guest) Thank you for taking the time to share your feedback. We are delighted to know that your stay with us was a pleasant one. It's especially heartening to hear your kind words about our team member Mahii – we’ll be sure to pass along your compliments. We truly appreciate your support and look forward to welcoming you back for another comfortable and enjoyable stay. visit once again sir we would love to host you once again. Warm regards, Dharmendra Pathak Hotel Manager
Nice place to stay
Location : Close to Charbagh railway station Purpose : I had stay at the hotel for 4 nights. Room is well maintained with all mentioned facilities. Hotel staff are cordial in nature. Hotel is being rated high for its hospitality. Flexible check in time is also good provision. Food : I had breakfast of Poha and tea which was having decent taste Location : Close to Charbagh railway station Purpose : I had stay at the hotel for 4 nights. Room is well maintained with all mentioned facilities. Hotel staff are cordial in nature. Hotel is being rated high for its hospitality. Flexible check in time is also good provision. Food : I had breakfast of Poha and tea which was having decent taste.
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International
Dear Guest Thank you for taking the time to share your feedback. We are delighted to know that your stay with us was a pleasant one. It's especially heartening to hear your kind words about our team member Mahii – we’ll be sure to pass along your compliments. We truly appreciate your support and look forward to welcoming you back for another comfortable and enjoyable stay. visit once again sir we would love to host you once again. Warm regards. Dharmendra Pathak Hotel Manager...Read Less
pleasent sta
Exceptional Service, Minor Glitches Overall Rating: 4.5/5 stars Our stay was largely delightful, primarily due to the outstanding service provided by Mahi, the receptionist. Her proactive approach, including calling twice a day to check on our needs, is truly rare and incredibly commendable. Mahi's politeness and respectful demeanor set a benchmark for hospitality, making us feel genuinely valued throughout our visit. The hotel stay itself was very nice, contributing to a comfortable experience. However, there was a minor issue with the room and the air conditioning that, unfortunately, was not handled effectively by the male night manager. This detracted slightly from an otherwise excellent stay. Recommendation: We highly recommend this hotel for its exceptional customer service, particularly highlighting Mahi's exemplary dedication. Addressing the consistency of service across all staff, especially regarding problem resolution, would elevate the experience to perfection.
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Tue Jul 29 12:40:54 IST 2025
Dear Rajat Upadhyay (Guest ) Thank you for taking the time to share your feedback I'm truly greatful for your lovely review serving guests like you makes my job so rewarding Thank you for noticing my efforts... welcoming you back for another comfortable and enjoyable stay visit once again sir we would host you once again . warm regards Dharmendra Pathak Hotel Manager
Staff
Very good staff and very nice location easy to find. Food is also very good.
Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill
S P International has replied on Mon Jul 14 17:38:48 IST 2025
than you mam for your kind word . Visit once again best regard Dharmendra Pathak hotel manager
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