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Review Of S P International

Near Charbagh Railway Station, Lucknow | 960 m drive to Langhna Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    53 Ratings, 29 Reviews

    excellent
    47%
    very good
    23%
    average
    11%
    poor
    6%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 3
    • 1
    • 1
    • 5
    • 4
    • 3
    • 5
    • 4
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the warm hospitality and exceptional service from staff, especially Mahi, who is often highlighted for her helpfulness and professionalism. The property enjoys a convenient location near Charbagh railway station, making it easy to access. Many find the ambiance pleasant, and while there are some concerns about cleanliness in bathrooms, overall experiences seem positive amidst the mixed reviews.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    prakhar t.couple

    ⭐ 1/5 Review My stay was quite disappointing. The room was not clean — the fan was dirty, there were tobacco spit marks on the wall, and even a mouse hole in the corner. The TV wasn’t working, and the food I ordered took more than an hour to arrive. Open electrical wires also made the room feel unsafe. Overall, a very poor experience that needs immediate attention from the hotel management

    Travel Month: Oct 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Sat Oct 18 14:20:38 IST 2025

    Dear Prakhar Tripathi (Guest) thank you for taking the time to share your feedback sir I apologise to you for whatever mistakes we have committed and from now on you or any of our guests will not have any problem ..welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm Regards Dharmendra Pathak Hotel Manager

    5.0

    Excellent Stay

    ajeet s.business

    very good attitude and pleasurable hospitality. specially Ms Mahi has very good profes ethics towards the customers . I like very much the services offered by the hotel.

    Travel Month: Oct 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    • user photos
    4.0

    Excellent comfortable stay

    farhan k.couple

    my stay in this hotel is excellent... nice location staff is very cooperative specially Maahi...

    Travel Month: Oct 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    3.0

    Average Stay

    manoj s.

    It had a good room space but washroom had cockroaches and all switch board stick with taps. Found one rat roaming around room and some weird smell

    Travel Month: Oct 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    5.0

    Excellent Stay

    arpit p.

    Good and excellent

    Travel Month: Sep 2025

    Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    4.0

    Good Stay

    sarwar k.couple

    Staff was nice and helpful.... rooms are good , you can try👍🏻 🛑 there was an issue in ac and jet spray overall good experience 👍🏻👍🏻

    Travel Month: Sep 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Sun Sep 14 14:58:21 IST 2025

    Dear Sarwar Khan (Guest) Thank you for taking the time to share your feedback thank you for praising our staff and room so much Welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager

    5.0

    hotal manegar mahi mam ka nature bahut accha or suporting th

    beerendra k.business

    Hotel bahut Achcha tha vahan kya staff bhi bahut Achcha tha baat karte the room bahut Achcha bathroom bhi bahut Achcha tha main Agali bar Jab Bhi Lucknow Jaunga to vahin rukunga oha ki manegar mahi ji ka vihivior bahut accha tha thank you all of you hotal staff

    Travel Month: Aug 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

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    S P International has replied on Thu Aug 28 12:13:53 IST 2025

    Dear Beerendra kumar (Guest) Thank you for taking the time to share your feedback .I'm truly greatful for your lovely review ...Sir thank you very much for coming to our hotel and praising our staff and our hotel so much and thank you for noticing our efforts ...welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again ..Warm regards Dharmendra Pathak Hotel Manager

    5.0

    Excellent Stay

    sirajul h.couple

    The staff was very well-behaved and polite. The rooms were neat and clean. Mahi Ji was especially kind and helpful. Overall, it was a great experience. I would definitely recommend this hotel.

    Travel Month: Aug 2025

    Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

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    S P International has replied on Fri Aug 22 13:04:56 IST 2025

    Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager

    4.0

    A perfect stay

    tarun k.couple

    The property is in a very convenient location close to the station or market. The staff were very helpful and responsive.

    Travel Month: Aug 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

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    S P International has replied on Fri Aug 22 13:05:05 IST 2025

    Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager

    1.0

    Terrible Stay

    satya p.solo

    Common guest concerns include cleanliness issues in rooms and bathrooms, mixed opinions on food quality, and generally average conditions that align with a budget stay .

    Travel Month: Aug 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Sun Aug 17 15:37:23 IST 2025

    Dear Satya prakash Tiwari (Guest ) Thank you for taking the time to share your feedback... Sorry Sir whatever problem you faced we will try our best to clean our room and bathroom so that you or any other guest does not face any problem in future ...And Thank you so much sir for noticing our mistakes and pointing them out Welcoming you back for another comfortable and enjoyble stay visit once again sir we would host you once again .. Warm Regards Dharmendra Pathak Hotel Manager

    5.0

    Excellent Stay

    rohit k.business

    Excellent Experience @ Hotel S P International. Hazzal Free check in/ Check Out. Very Helpful behaviour of Front Dest Supporting Staff, Specially Mahi. she is very Coperative... Thanks,Team S P International Excellent Experience @ Hotel S P International. Hazzal Free check in/ Check Out. Very Helpful behaviour of Front Dest Supporting Staff, Specially Mahi. she is very Coperative... Thanks, Team S P International

    Travel Month: Aug 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Fri Aug 22 13:05:17 IST 2025

    Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager

    5.0

    Excellent Stay

    aftab.business

    its hotel is good and clean and its location is also good over the road. the hotel reception is very polite and she helped anyone with good service. So it's a hotel that will provide good service. The room is good and it's also a well maintained property. overall it's good. its hotel is good and clean and its location is also good over the road. the hotel reception is very polite and she helped anyone with good service. So it's a hotel that will provide good service. The room is good and it's also a well maintained property. overall it's good.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

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    S P International has replied on Fri Aug 22 13:05:28 IST 2025

    Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager

    3.0

    DIFFERENT FROM THE PICTURE SERVICE IS LATE

    sahil v.group

    They have given the different room from the picture as i have booked a premium room they give me a cheaper room and the service is also very late

    Travel Month: Aug 2025

    Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International

    Dear Sahil Vig (Guest) Thank you for taking the time to share your feedback ... Sorry sir but we had given you only the premimum room .. Actually we have 4 premium rooms and the updated image is of only one... The one you saw in the picture was already booked this was our second premium room but I am sorry for whatever problem you are facing and from now on we will not let any of our guests face such problem and We will try to update the photos of all our premium rooms soon ... And Thank you for noticing our mistakes and hope welcoming you back for another comfortable and enjoyable stay visit once again sir we would host you once again Warm regards Dharmendra Pathak Hotel Manager

    5.0

    EXCELLENT STAY

    raza u.family

    It is a very good hotel to stay with famil.The behavior of all the staff was good, especially Mahi's. 24 hour stay facility and value for money.

    Travel Month: Aug 2025

    Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    • user photos

    S P International has replied on Fri Aug 22 13:05:38 IST 2025

    Dear Guest, Thank you so much for your wonderful feedback and for highly recommending us. We’re delighted to know you enjoyed our location, hygiene standards, comfortable rooms, and food offerings. Your kind words about our team, It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Dharmendra Pathak Hotel Manager

    3.0

    Average Stay

    shashank.

    Food was good, But Towel in Washroom, Price of Water and soft drinks was higher than normal price.

    Travel Month: Aug 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Wed Aug 20 18:29:07 IST 2025

    Dear shashank kumar (Guest ) thank you for taking the time to share your feedback ... Thanks for praising the food and if you find the price of any our food items to be high then I apologize for that .... And thank so much sir for noticing our mistakes welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager

    1.0

    Dont use they are wors

    dhrutee s.solo

    This hotel is no where near "International" standards!! Horrible Zero maintenance.. I was given room 306 first when I arrived at 9.30 lm at night. The room was smelly and electrict sockets broken.. There was no desk or chair bathroom was not cleaned.. so I asked for another room. they then shifted me to 105 . This was a little better but not great... The hotels hygine standards were bad so I did not want to order any food there.. I went out but there is good food joint.. I got Bournvita from Didi International and managed. I had requested give me details of laundry service. I was told someone will call me in 10 mins. but no body responded . the intercome in the room did not work either... At night I wanted hot shower but their geezer did not work! They asked me shift to another room now this was 205.. I shifted only to find it was same issue there... bad... I could not be bothered at night.. intercom didnot work here either. I sent message whatsapp.. that I am having lots of issues with this place but no help. The booking details on the deal said 24 hours check in and check out.. which the hotel staff does not understand.. In the morning I was told my check out was 11am while their issues did not let me even rest properly. The hot water never worked.. i was given half bucket too late Somehow I argued and checked out at 2pm.

    Travel Month: Jul 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Fri Aug 22 13:14:34 IST 2025

    Dear sir thank you for taking the time to share your feedback ... I apologize for that And thank so much sir welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager

    5.0

    Excellent Stay

    hritik s.business

    It is a very good hotel and the receptionists here also behave well, the room was also very nice

    Travel Month: Jul 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Tue Jul 29 11:42:55 IST 2025

    Dear Hritik Soni (Guest ) Thank you for taking the time to share your feedback I'm truly greatful for your lovely review serving guest like you makes my job so rewarding Thank you for noticing my efforts... welcoming you back for another comfortable and enjoyable stay visit once again sir we would host you once again . warm regards Dharmendra Pathak Hotel Manager

    5.0

    Excellent Stay

    fakhare a.family with 3 kids

    it was great experience, i am really very happy, reception people and specially Pathak ji , very cooperative. when I will plan next time definitely I will book again. thank you it was great experience, i am really very happy, reception people and specially Pathak ji , very cooperative. when I will plan next time definitely I will book again. thank you

    Travel Month: Jun 2025

    Room: Family Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Tue Jul 29 11:51:57 IST 2025

    Dear Fakhare Alam (Guest ) Thank you for taking the time to share your feedback your kind words mean a lot ....we truly appreciate your support and look forward welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again . warm regards Dharmendra Pathak Hotel Manager

    5.0

    Excellent Stay

    sayed a.solo

    It was a very good experience staying here and the attitude of all the staff of this hotel made me feel very comfortable. Especially the arrangements and behavior of manager Mahi were very lovely and worthy of praise.

    Travel Month: Jul 2025

    Room: Club Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

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    S P International has replied on Tue Jul 29 12:35:06 IST 2025

    Dear Sayed Ali Mohammad (Guest ) Thank you for taking the time to share your feedback I'm truly greatful for your lovely review serving guest like you makes my job so rewarding Thank you for noticing my efforts... welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again . warm regards Dharmendra Pathak Hotel Manager

    1.0

    Naam ka international hai facility local se bhi kam hain

    mrityunjay s.family

    I reached to hotel around 10 pm, but no room is ready till that time even though I already informed them through phone that we are reaching there by 10 pm, just ready the room. After waiting for 20 minutes they have given us room but the room size is very small, only the double bed can accommodate in the room and no free space, no chair, very small bathroom. During the booking I have selected size 20 m square. I complained to staff then they are going to ready another room which is just bigger than previous but it not as the size of booking, fan is not working , bathroom jet is not working, bad not clean. Very disappointing Room is very small and matches with given specifications in website, jet is not working, bathroom dirty

    Travel Month: Jul 2025

    Room: Deluxe Room , 24 hrs checkin and checkout , 15 Percent discount on Food Bill

    S P International has replied on Fri Aug 22 13:13:18 IST 2025

    Dear shashank kumar (Guest ) thank you for taking the time to share your feedback ... I apologize for that And thank so much sir welcoming you back for another comfortable and enjoyable stay visit once again sir we would love to host you once again Warm regards Dharmendra pathak Hotel Manager

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