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Moudhapara, Raipur, Chhattisgarh | 6 minutes walk to Raipur Railway Station
355 Ratings, 163 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious and clean rooms, helpful staff, and the property’s convenient location near the railway station. The ambience is noted as pleasant, and many enjoyed the decent food options. While some found the breakfast and pricing for meals a bit high, the overall experience is generally positive, reflecting comfort and good service throughout.
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Good Stay
The room was quite clean, the washroom was also in good condition. The food quality was good , expensive though. don't go for a window view 🪟 staff behaviour just ok
Room: Deluxe Room- Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur
Dear Sir, Thank you for taking the time to share your feedback with us. We’re delighted to know that you found the room clean, the washroom in good condition, and the food quality to your satisfaction. We appreciate your comments regarding pricing and the window view — your observations help us improve both our offerings and guest experience. We also take note of your remarks about our team’s behavior, and we will be addressing this with our staff to ensure more warmth and attentiveness in our service. We truly value your feedback and hope to have the opportunity to welcome you again for an even more enjoyable stay. Warm regards, Manisha Front Office Manager [Hotel Regenta inn Downton Raipur
Good Stay
Room was good but the check out time receptionist ask where is the coffee mug not confirming his clearence staff to check
Room: Junior Suite -Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur has replied on Thu Oct 30 11:57:21 IST 2025
Dear Sir, Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during check-out. Our intention is never to make our guests uncomfortable, and I regret that the situation regarding the coffee mug was not handled with proper verification from our housekeeping team. We will ensure that our staff follow the correct procedure by confirming with the concerned department before raising such queries with our guests. I truly appreciate your understanding, and I hope we have the opportunity to welcome you again for a smoother experience. Warm regards, Manisha Front Office Manager Hotel Regenta inn downton Raipur
Good Stay
The room was good. The coffee was bad. The bathroom was great. The ambience and staff support is very good. The location is somewhat confusing. Overall a good experience
Room: Deluxe Room- Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur has replied on Thu Oct 30 12:08:45 IST 2025
Dear Sir, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the room, bathroom, ambience, and the support from our staff. Your kind words truly motivate us to keep delivering great service. We’re sorry to learn that the coffee did not meet your expectations and that you found the location a bit confusing. Please be assured that we’ll review these points and take necessary steps to improve. It was a pleasure having you with us, and we look forward to welcoming you back for an even better experience on your next visit. Warm regards, Manisha Front Office Manager Hotel Regenta inn Downton Raipur
Poor Stay
water kettle and cup was dusty no comb, no shower cap, no Tv remote and not able to adjust AC temperature not get anything on single call not worthy according to price
Room: Deluxe Room- Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur
Dear Sir, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced during your visit. The issues you mentioned — including the cleanliness of the kettle and cup, the missing amenities, the lack of a TV remote, and difficulty adjusting the AC temperature — do not reflect the standard of service we strive to provide. I am truly sorry that your concerns were not promptly addressed when you contacted us. Please be assured that I have shared your comments with our housekeeping and maintenance teams for immediate corrective action and to prevent a recurrence in the future. We truly value your feedback as it helps us improve our services. I hope you will give us another opportunity to serve you better on your next visit. Please feel free to contact me directly before your arrival so I can personally ensure a comfortable stay. Warm regards, Manisha Front Office Manager Hotel Regenta inn downton raipur
Price value
Price of this hotel is very low but accommodatation was great and staffs were also too good and the food is also average
Room: Deluxe Twin room -Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur has replied on Thu Oct 30 12:17:05 IST 2025
Dear Sir, Thank you for taking the time to share your feedback. We’re delighted to know that you had a pleasant stay and appreciated our accommodation, hospitality, and staff service. It’s wonderful to hear that you found our hotel to offer great value for the price. We’ve also taken note of your comment regarding the food, and we’ll share your feedback with our culinary team to further improve our offerings. We truly appreciate your kind words and look forward to welcoming you back for another comfortable stay soon. Warm regards, Manisha Front Office Manager Hotel Regenta inn downton Raipur
Poor Stay
neat hotel but very bad staff. rude and impolite. untrained. wants to make some quick money. bed and mattress is not comfortable. old a neat hotel but very bad staff. rude and impolite. untrained. wants to make some quick money. bed and mattress is not comfortable. old
Room: Deluxe Twin room -Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur
Dear Sir, Thank you for taking the time to share your feedback. I am truly sorry to hear about your disappointing experience with our team and the comfort of your room. Please accept my sincere apologies for any rudeness or lack of professionalism you encountered — this is not the level of service we strive to deliver. Your comments regarding staff behavior and room comfort have been taken very seriously. We are already addressing these issues through additional training and by reviewing our room standards to ensure a more comfortable stay for all our guests. We value your feedback as it helps us improve. I would greatly appreciate the opportunity to discuss your experience further and restore your confidence in our hospitality. Thank you again for bringing this to our attention. We hope to have the chance to welcome you back and provide you with a much better experience. Warm regards, Manisha Front Office Manager Regenta inn downton Raipur
Excellent Stay
I had a comfortable stay at Regenta Inn Downtown, Raipur. The location is very convenient and central. Rooms were clean and well-maintained. Staff was courteous and helpful throughout. Food quality was decent and breakfast had good variety. Overall, a pleasant experience – would recommend for both business and leisure stays.
Room: Deluxe Room- Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur
Dear Sir, Thank you for taking the time to share your feedback. I am truly sorry to hear about your disappointing experience with our team and the comfort of your room. Please accept my sincere apologies for any rudeness or lack of professionalism you encountered — this is not the level of service we strive to deliver. Your comments regarding staff behavior and room comfort have been taken very seriously. We are already addressing these issues through additional training and by reviewing our room standards to ensure a more comfortable stay for all our guests. We value your feedback as it helps us improve. I would greatly appreciate the opportunity to discuss your experience further and restore your confidence in our hospitality. Thank you again for bringing this to our attention. We hope to have the chance to welcome you back and provide you with a much better experience. Warm regards, Manisha Front Office Manager Regenta inn downton Raipur
very cozy bedroom and a nice atmosphere
Property and ambiance is very rich and good, and the staff is very helpful. 😇😇 nice interiors and clean rooms
Room: Deluxe Room- Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur has replied on Thu Oct 30 15:01:41 IST 2025
Dear Sir, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the property, ambiance, and our team's service. We take great pride in maintaining a welcoming atmosphere and clean, comfortable rooms, and it’s wonderful to know that it made a positive impression during your stay. Your feedback motivates us to continue delivering exceptional experiences to all of our guests. We look forward to welcoming you back soon! Warm regards, Manisha Front Office Manager Regenta Downton Raipur
Staff is very polite and helpful
Staff is very polite and helpful
Room: Deluxe Room- Enjoy Complimentary Hi-Tea
Regenta Inn Downton Raipur has replied on Thu Oct 30 15:02:24 IST 2025
"Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Our staff takes great pride in providing excellent service, and it's wonderful to know that their efforts are making a difference. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back soon!"
very rude staff and with no integrity
food is very bad , and over that the staff is very rude and overpriced amount in bill, wrong bill provided with over priced hike
Regenta Inn Downton Raipur
Dear Sir, Thank you for sharing your feedback, and I’m truly sorry to hear about your disappointing experience with both our food and the service you received during your visit. Please accept my sincerest apologies for any frustration caused by the quality of the food, the behavior of our staff, and the billing discrepancy. We take such matters seriously, and I have already shared your comments with the relevant departments to ensure that the food quality is reviewed and the staff is reminded of the importance of providing respectful and professional service to every guest. Regarding the billing issue, I will personally look into this matter to ensure that the charges are accurate and, if there was an overcharge, we will take immediate corrective action and refund the difference. Your satisfaction is of utmost importance to us, and I truly hope you will give us another chance to provide you with a more pleasant and enjoyable experience. Once again, I apologize for the inconvenience and appreciate your understanding. Warm regards, Manisha Front Office Manager
Good Stay
They should add Fans in the room. Rest overall a very good experience. Good food. Good staff. Good service.
Room: Deluxe Room
Average Stay
it's okay okay not so cherished memories.
Room: Deluxe Twin room
Worthwhile Stay
The room was very nice and bathroom was always clean and hygienic. Loved the stay and would recommend
Room: Deluxe Room
Excellent Stay
Overall a good experience
Room: Deluxe Twin room
Average Stay
The hotel is near the railway station. The staff are polite. Food prices are on the very high side. I had booked my room with a complimentary breakfast option but there was no buffet and limited options were given. The quality of the food served was not up to the mark.
Room: Deluxe Room
Average Stay
Hotel room was not much clean, service issue's, washrooms were not clean
Room: Deluxe Twin room
wonderful Experience
businesswell done, keep it up,good service,nice behaviour,they manage good property.location also good.food also good
Room: Deluxe Room
Overall a good experience
soloGood staff, good food, good room, safe for solo travel-ling ladies. Good experience overall.
Room: Deluxe Room
Average Stay
The hotel and room ambience is a bit dim. The room ventilation and ac are average. For my appointed room there was a very blocked view. The bathroom design is not optimal to use shower as water splashes everywhere. And constrained for space.
Room: Deluxe Twin room
Excellent Stay
Ok
Room: Deluxe Twin room
Regenta Inn Downton Raipur has replied on Fri Nov 29 22:18:33 IST 2024
Dear Chandrashekar, Namaste! Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards Mr. Shankakumar Jha General Manager
Raipur, Chhattisgarh
Serikhedi
Naya Raipur
Balod
Sunder Nagar
Moudhapara
Pandri
Moudhapara
Patel Para
New Rajendra Nagar
Serikhedi
Byron Bazar
Devendra Nagar
Moudhapara
