*Initial Room Issues*: The booked room had no fan, it was infested with mosquitoes. After discussing the issue with the manager, we were offered a room change.
- *Additional Charges*: The manager requested an extra tariff for the new room, which we politely declined.
- *Lack of Amenities*: Upon moving to the new room, we found that essential amenities like soaps and towels were not provided.
- *Overall Experience*: Our stay was marred by poor amenities and inadequate services, resulting in a disappointing experience.