The property has a prime location with easy access to transport, and while some guests appreciated the spacious rooms and decent food, many highlighted serious issues. Maintenance is lacking, with broken furniture, dirty linens, and malfunctioning AC units reported. Guest service is hit or miss, often described as unprofessional and untrained. Though the property offers a quiet atmosphere, it clearly needs substantial improvements in cleanliness, amenities, and overall management to meet basic expectations.