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Review Of Pankaj Palace

Gole Bazar, Katni | 4 minutes walk to Katni Junction

    User Rating & Reviews

    • everyone
    • solo
    • business
    3.5
    Very Good

    63 Ratings, 27 Reviews

    excellent
    29%
    very good
    32%
    average
    16%
    poor
    11%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 2
    • 3
    • 5
    • 5
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location3.4
    • Cleanliness2.6
    • Room2.7
    • Value For Money3.0
    • Food3.0
    • Facilities3.7
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property offers spacious rooms at reasonable prices, with a good location near the railway station and city mall. Guests have noted the prompt service and decent food quality, including breakfast options. However, cleanliness and hygiene have been consistent concerns, with reports of unhygienic linens and poorly maintained bathrooms. While some staff were described as cooperative, others were perceived as unfriendly, impacting the overall experience for a few visitors.

    Sort by:

    Positive first
    2.0

    Poor Stay

    nitin d.solo

    Location good Rooms stinking due to low occupancy and maintenance Food just ok Staff good

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    praveen.loyalty-icon

    Hotel is so unhygienic blanket is unhygienic, bathroom is also.The condition of hotel is not good. in complimentary breakfast there is no arrangement of buffet.

    Travel Month: Jun 2024

    Room: Deluxe Room

    4.0

    Good Stay

    sudipta b.

    Room is good. Restaurant is also good. Food is nice. Service is prompt. Price is reasonable.

    Travel Month: Apr 2024

    Room: Deluxe Room

    3.0

    Stay at hotel was ok.

    brijendra p.solo

    Big and spacious room, washroom clean, working ac but bedsheet and blanket is old also staff is not welcoming.

    Travel Month: Jun 2023

    Room: Deluxe Room

    4.0

    Very nice

    suresh k.loyalty-iconsolo

    Very nice clean maintaining social distanceinv

    Travel Month: Jan 2022

    Room: Deluxe Room

    2.0

    No safety or hygiene

    jitendra t.group

    No safety and hygiene was there, it was so dirty

    Travel Month: Oct 2021

    Room: Deluxe Room

    2.0

    Clinliness

    dinesh l.loyalty-iconbusiness

    Although i have been traveling so many places but didn't find any problem with clinliness but here in this hotel, i didn't get proper arrangements as per norms.

    Travel Month: Sep 2021 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Food was ok. Services are good

    shirish w.solo

    Food was ok. Services are good

    Travel Month: Mar 2020

    Room: Deluxe Room

    5.0

    Excellent Stay

    umakant s.loyalty-iconbusiness

    It's good to stay here and service.

    Travel Month: Feb 2020

    Room: Deluxe Room

    1.0

    Terrible Stay

    avinash y.business

    Very bad hotel for stay or food quality also rust.

    Travel Month: Nov 2019

    Room: Deluxe Room

    1.0

    Terrible Stay

    rajiv s.solo

    Bad attitude of staff. Bad food service.

    Travel Month: Nov 2019

    Room: Deluxe Room

    4.0

    Good room

    anjay.loyalty-iconbusiness

    Good room at affordable price Near to Station and market Overall good

    Travel Month: Aug 2019

    Room: Deluxe Room

    1.0

    Very bad experience

    swadhin d.business

    Stayed for only 4 hours but the staff is having a non-professional approach.

    Travel Month: Jul 2019

    Room: Deluxe Room

    4.0

    Good Stay

    ram k.business

    Near railway station good hotel well maintain.

    Travel Month: May 2019

    Room: Deluxe Room

    3.0

    Average Stay

    rajendra s.

    Food prices were too costly as compared to other hotel with this range
    Ac doesn't work properly and making too much noise.

    Travel Month: Mar 2019

    Room: Deluxe Room

    3.0

    Average Stay

    sandeep g.

    Food was good but very limited option.
    Not well maintained.

    Travel Month: Jan 2019

    Room: A.C.LUXURY

    3.0

    Food

    sneha j.

    Brakefast was good. Specially tea
    Light was too bright it was home like feeling not hotel type

    Travel Month: Jan 2019

    Room: A.C.LUXURY

    1.0

    Terrible Stay

    vijay.

    Worst and terrible experience. I don't want to remember this stay in my life

    Travel Month: Jan 2019

    Room: A.C.LUXURY

    1.0

    Terrible Stay

    gyanesh g.

    Our check in time was 10am. When we reached the hotel, room was not ready. We were asked to stay in waiting area. After half an hour of waiting we entered the room. Bed sheet was not changed. Service was too late.
    Behavior of manager was not good. He asked us to check out at 10 Am. As per our booking our time was up-to 12 pm. This is my worst experience in online booking. We didn't get the service as we paid the amount.

    Travel Month: Jan 2019

    Room: A.C.LUXURY

    1.0

    Terrible Stay

    hrusikesh p.

    Worst hotel. Manager behavior was bad.

    Travel Month: Jan 2019

    Room: A.C.LUXURY

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