The property has received mixed feedback from guests. Some praised the supportive staff and good service, highlighting a convenient location and tasty food. However, frequent issues arose, including cleanliness problems, small room sizes, and inconsistent amenities like hot water and toiletries. Several guests reported rude behavior from management and delivery delays for food. Issues with billing and hidden charges were also mentioned. Overall, while there are positive aspects, many guests found the experience lacking in multiple areas.