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Review Of Nova Park

Sadar, Rajkot | 9 minutes walk to Jubilee Garden

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    351 Ratings, 148 Reviews

    excellent
    31%
    very good
    24%
    average
    17%
    poor
    11%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 2
    • 3
    • 5
    • 5
    • 5
    • 4
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness3.9
    • Room3.9
    • Value For Money3.6
    • Food3.0
    • Facilities3.0
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    Reviews Summary

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    The property has received mixed feedback from guests. Some praised the supportive staff and good service, highlighting a convenient location and tasty food. However, frequent issues arose, including cleanliness problems, small room sizes, and inconsistent amenities like hot water and toiletries. Several guests reported rude behavior from management and delivery delays for food. Issues with billing and hidden charges were also mentioned. Overall, while there are positive aspects, many guests found the experience lacking in multiple areas.

    Sort by:

    Positive first
    4.0

    Good Stay

    digvijay g.solo

    The food was tasty, and the location was also nice. Good for couples as well.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Thu Oct 02 11:15:27 IST 2025

    Hello, Mr. Digvijay Gujale. "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    2.0

    Poor Stay

    shubham s.solo

    In my room during the cleaning they have misplaced my tiffin box of more than value of 500. This type of behaviour reflects poor level of professionalism. The staffs were rude and demanding extra cash while citing the reason of GST revision

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Sun Sep 28 11:38:16 IST 2025

    We are extremely sorry for the inconvenience created to you and we hearty apologies for the same. Also that we would ensure you the same won't be repeated again. Hope to See you soon.

    5.0

    Excellent Stay

    dhruvik p.family

    I received first-class service from the moment I arrived at the hotel until the moment I left. The prime location of the hotel is a big plus. The facilities were top-notch, and the view from my room was simply stunning.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 23 19:29:33 IST 2025

    Hello, Mr. Dhruvik Parmar. "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    5.0

    about hotel & service

    sanjib b.business

    very good service, & also a very good hotel, neat & clean. if I come then definitely I will stay here again.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 16 19:54:46 IST 2025

    Hello, Mr. Sanjib Bordoloi BORDOLOI. "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    4.0

    Good Stay

    anurag k.business

    value for money stay, room size are small but was clean and trouble free stay

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 16 14:10:09 IST 2025

    Hello, Mr. Anurag Kumar Gupta . "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    4.0

    Good Stay

    prasenjit r.solo

    Nova Park, Rajkot it was nice experience 😊 with them, staff behaviour is very Good

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 16 14:09:43 IST 2025

    Hello, Mr. Prasenjit Roy . "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    5.0

    great value for money also

    adrish d.solo

    it was great and the food here was also amazing. overall value for money also

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

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    • user photos

    Nova Park has replied on Sat Sep 13 13:10:20 IST 2025

    Hello, Mr. Adrish Dutta . "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    5.0

    Excellent Stay

    anuj k.couple

    Helpfull staff crew and hotel members, hotel in the good area .

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Wed Sep 10 14:37:36 IST 2025

    Hello, Mr. Aunj Kumar . "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t...

    2.0

    Poor Stay

    kunal k.group

    The rooms are way smaller than shown. The environment is bad and not suitable for family.. The room stinks of moisture. The bedsheets, towels and pillows were dirty. Also the only thing good in restaurant is tea, Dont try Poha!

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Fri Sep 12 10:11:18 IST 2025

    We are extremely sorry for the inconvenience created to you and we hearty apologies for the same. Also that we would ensure you the same won't be repeated again. Hope to See you soon.

    4.0

    stay was good. . polite behaviour of staff. food was decent . ovral bt sty

    vipin a.solo

    stay was good. . polite behaviour of staff. food was decent. over all worthy stay.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Fri Sep 05 16:34:16 IST 2025

    Hello, Mr. Vipin Arora "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    3.0

    Average Stay

    vala n.

    This hotel and staff average.

    Travel Month: Aug 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Wed Aug 27 17:19:26 IST 2025

    Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again

    5.0

    best in town

    abhishek c.

    Amazing hospitality and good behaviour by staff with good food service ...loved the stay

    Travel Month: Aug 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Mon Aug 18 13:17:13 IST 2025

    Hello, Mr. Abhishek choudhary . "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean the world to us.".

    5.0

    A Home Away from Hom

    solo

    1 Location was good 2 Food was good 3 Amenities were fine 4 Services were excellant 5 Staff behavior was fantastic

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    • user photos
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    • user photos

    Nova Park has replied on Mon Aug 11 13:25:31 IST 2025

    Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again

    5.0

    Excellent Stay

    solo

    1 Location was good 2 Food quality was good with nice presentation 3 Amenities were fine 4 Room service was excellant 5 Staff behavior was fine

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    • user photos
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    Nova Park has replied on Mon Aug 11 13:07:43 IST 2025

    Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again

    1.0

    Horrible

    kartik m.family

    Rooms are terrible, No cleaning, windows lock is broken, The staff are very unprofessional. Please don't stay here. Horrible experience...

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Thu Aug 07 00:20:15 IST 2025

    We are extremely sorry for the inconvenience created to you and we hearty apologies for the same. Also that we would ensure you the same won't be repeated again. Hope to See you soon.

    4.0

    A home away from home

    santosh s.solo

    Morning i confirmed my booking, i reached hotel at 12 noon, staff behaved in good manner, as i was single, room was good for a single person. Overall stay was nice!

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    • user photos
    • user photos

    Nova Park has replied on Fri Aug 15 21:46:47 IST 2025

    Hello, Mr. Santosh Sharma. "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t...

    5.0

    Excellent Stay

    narendra r.

    Staff at the hotel were very nice and supportive. Location is also good

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Fri Aug 15 21:47:31 IST 2025

    Hello, Mr. Narendra Ramji Karotra. "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t...

    3.0

    Average Stay

    anil n.

    The room and hotel were good but the room service is not available. Whatever you order, it does not come in the room.

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Jul 22 08:27:35 IST 2025

    We are extremely sorry for the inconvenience created to you and we hearty apologies for the same. Also that we would ensure you the same won't be repeated again. Hope to See you soon.

    2.0

    Not a good stay

    aks s.couple

    We needed a place to stay near by husband's office because of transfer to a new city. The hotel seemed fine in pictures, but on reaching the experience was subpar. Bathroom wasn't exactly clean. Room service wasn't available half the time, and the one time we ordered lunch, they took 1.5 hours. We had to cancel our lunch order because of that. Porter boys were helpful, but the people at the reception were not. we shifted out to a new hotel the next itself.

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Jul 29 22:49:53 IST 2025

    We are extremely sorry for the inconvenience created to you and we hearty apologies for the same. Also that we would ensure you the same won't be repeated again. Hope to See you soon.

    5.0

    Excellent Stay

    devangi d.

    The experience was really great and booking was really easy thanks to Make My Trip ✨✨.. Overall my experience was great and I would recommend others to book their hotels through MMT ✨☺️☺️

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Thu Jul 24 08:45:04 IST 2025

    Hello, MS. Devangi Desai. "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t

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