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Review Of Nova Park

Sadar, Rajkot | 9 minutes walk to Jubilee Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.6
    Very Good

    368 Ratings, 155 Reviews

    excellent
    32%
    very good
    23%
    average
    16%
    poor
    11%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 5
    • 1
    • 4
    • 2
    • 2
    • 5
    • 4
    • 3

    Rating Categories

    • Location3.7
    • Cleanliness3.9
    • Room3.9
    • Value For Money3.6
    • Food3.0
    • Facilities3.0
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    Review Summary

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    Guests appreciate the excellent staff and their helpfulness, as well as the great food options. The property is conveniently located and offers clean and comfortable accommodations. However, some negative points include consistently small, unclean rooms and issues with room service and cleanliness. Guests have also expressed concerns about certain staff behaviors and management responses.

    Sort by:

    Positive first
    5.0

    nice and friendly behavior of staff

    shivani t.business

    everything nice and the staff was very good and nice behavior and helpful and food was also good

    Travel Month: Nov 2025

    Room: Park Prime Ac Room

    5.0

    Excellent Stay

    vishal m.group

    The hotel is very neat and clean , the staff is also on point and very polite and helpful. The quality of food is also very good . Just to mention one thing that it is comparatively small than others , the room , washroom are small but yes nice and clean

    Travel Month: Nov 2025

    Room: Park Prime Ac Room

    2.0

    Not a good stay.

    pc s.family with 1 kid

    1. Check in experience only was not good as there is kitchen next to the lift and kitchen door was open and it was not at all clean. we did not eat our complimentary breakfast also due to this. 2. Room is very small and congested. more than that toilets were not maintained properly. 3. we were given queen bed but in voucher bed size mentioned was king size. 4. we experienced bed bug bites throughout the night and couldnt sleep properly. 5. its a 2 star hotel so i give 2 star rating only. 6. Customer care was not upto the mark. the receptionist needs to be more humble with the guests. 7 . AC had more noise and not maintained properly in room 502

    Travel Month: Nov 2025

    Room: Park Prime Ac Room

    Nova Park

    ,Dear [PC Sudheendrae], Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay. This is certainly not the experience we want our guests to have. We have taken your comments seriously and shared them with our housekeeping and maintenance teams to ensure immediate corrective actions — including deep cleaning of the kitchen area, pest control in the rooms, and proper maintenance of air conditioners. Regarding the bed size and room allocation, we regret the mismatch and will ensure such errors do not occur again. We also appreciate your feedback about our front desk staff and will provide additional training to improve guest interactions. We value your input as it helps us improve, and we truly hope you will give us another opportunity to serve you better in the future. Warm regards,

    1.0

    Terrible Stay

    akshay r.group

    Rooms are so small for 3 persons prices are too high Not affordable

    Travel Month: Oct 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Thu Oct 30 02:37:30 IST 2025

    Thank you for sharing your feedback. We’re sorry to hear that you found the room size and pricing unsatisfactory. We aim to provide comfortable accommodations at a fair value, and your comments will help us review how we can improve. Please feel free to contact us directly so we can better understand your experience and assist you further.

    5.0

    Excellent Stay

    jatin k.

    stay was good food was also good nd service was also good the hotel is located in nice place every thing is available

    Travel Month: Oct 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Fri Oct 24 15:02:01 IST 2025

    Hello, Mr. Jatin Kumar. "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    4.0

    Good Stay

    sandeep.business

    The stay was good. The manager room boys, & Receptionist they were excellent. The food was dam good and it is worth to stay with cost charged.

    Travel Month: Oct 2025

    Room: Park Prime Ac Room

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    Nova Park has replied on Mon Oct 20 19:43:12 IST 2025

    Hello, Mr.Sandeep Tillu. "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    5.0

    they were extremely accommodate and allowed us to check in early at like 10

    nathani j.couple

    The room were clean very comfortable and the staff was amazing they went over beyond to help make our stay I highly recommend this hotel for anyone visiting downtown

    Travel Month: Oct 2025

    Room: Park Prime Ac Room

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    Nova Park has replied on Thu Oct 09 12:50:25 IST 2025

    Hello, Mr. Nathani Jenish. "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    4.0

    Good Stay

    digvijay g.solo

    The food was tasty, and the location was also nice. Good for couples as well.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Thu Oct 02 11:15:27 IST 2025

    Hello, Mr. Digvijay Gujale. "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    2.0

    Poor Stay

    shubham s.solo

    In my room during the cleaning they have misplaced my tiffin box of more than value of 500. This type of behaviour reflects poor level of professionalism. The staffs were rude and demanding extra cash while citing the reason of GST revision

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Sun Sep 28 11:38:16 IST 2025

    We are extremely sorry for the inconvenience created to you and we hearty apologies for the same. Also that we would ensure you the same won't be repeated again. Hope to See you soon.

    5.0

    Excellent Stay

    dhruvik p.family

    I received first-class service from the moment I arrived at the hotel until the moment I left. The prime location of the hotel is a big plus. The facilities were top-notch, and the view from my room was simply stunning.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 23 19:29:33 IST 2025

    Hello, Mr. Dhruvik Parmar. "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    5.0

    about hotel & service

    sanjib b.business

    very good service, & also a very good hotel, neat & clean. if I come then definitely I will stay here again.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 16 19:54:46 IST 2025

    Hello, Mr. Sanjib Bordoloi BORDOLOI. "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    4.0

    Good Stay

    anurag k.business

    value for money stay, room size are small but was clean and trouble free stay

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 16 14:10:09 IST 2025

    Hello, Mr. Anurag Kumar Gupta . "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    4.0

    Good Stay

    prasenjit r.solo

    Nova Park, Rajkot it was nice experience 😊 with them, staff behaviour is very Good

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Tue Sep 16 14:09:43 IST 2025

    Hello, Mr. Prasenjit Roy . "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    5.0

    great value for money also

    adrish d.solo

    it was great and the food here was also amazing. overall value for money also

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

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    Nova Park has replied on Sat Sep 13 13:10:20 IST 2025

    Hello, Mr. Adrish Dutta . "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    5.0

    Excellent Stay

    anuj k.couple

    Helpfull staff crew and hotel members, hotel in the good area .

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Wed Sep 10 14:37:36 IST 2025

    Hello, Mr. Aunj Kumar . "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean t...

    2.0

    Poor Stay

    kunal k.group

    The rooms are way smaller than shown. The environment is bad and not suitable for family.. The room stinks of moisture. The bedsheets, towels and pillows were dirty. Also the only thing good in restaurant is tea, Dont try Poha!

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Fri Sep 12 10:11:18 IST 2025

    We are extremely sorry for the inconvenience created to you and we hearty apologies for the same. Also that we would ensure you the same won't be repeated again. Hope to See you soon.

    4.0

    stay was good. . polite behaviour of staff. food was decent . ovral bt sty

    vipin a.solo

    stay was good. . polite behaviour of staff. food was decent. over all worthy stay.

    Travel Month: Sep 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Fri Sep 05 16:34:16 IST 2025

    Hello, Mr. Vipin Arora "Wow, thank you for the 4-star rating! We're so happy we could exceed your expectations. Your kind words mean t

    3.0

    Average Stay

    vala n.

    This hotel and staff average.

    Travel Month: Aug 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Wed Aug 27 17:19:26 IST 2025

    Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again

    5.0

    best in town

    abhishek c.

    Amazing hospitality and good behaviour by staff with good food service ...loved the stay

    Travel Month: Aug 2025

    Room: Park Prime Ac Room

    Nova Park has replied on Mon Aug 18 13:17:13 IST 2025

    Hello, Mr. Abhishek choudhary . "Wow, thank you for the 5-star rating! We're so happy we could exceed your expectations. Your kind words mean the world to us.".

    5.0

    A Home Away from Hom

    solo

    1 Location was good 2 Food was good 3 Amenities were fine 4 Services were excellant 5 Staff behavior was fantastic

    Travel Month: Jul 2025

    Room: Park Prime Ac Room

    • user photos
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    Nova Park has replied on Mon Aug 11 13:25:31 IST 2025

    Thanks a lot for sharing your valuable feedback with us. We look forward to serving you better next time again

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    Sadar