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Parshwapuram, Lonavala
4 Ratings, 2 Reviews
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Good Stay
The trip was to celebrate my son's 2nd birthday. The property is very good and well made. The entire Goodwill abode is well made with good space for leisure. The pool could have been a heated one since even in this month, the water was cold enough for a dip.
Nexus 4BHK Luxury Villa Premium Living in the Heart of Lonavala has replied on Wed May 28 23:34:20 IST 2025
Dear Mr. Prashant, It was our pleasure to host you and your family at Nexus Villa on such a special occasion. Thank you from the bottom of our hearts for choosing us to celebrate your son's birthday. Your kind words truly motivate us, and we will definitely take your suggestion about the pool into consideration. We look forward to welcoming you again soon!
Manager feedback
the manager was rude during the checkout discussion
Nexus 4BHK Luxury Villa Premium Living in the Heart of Lonavala
Good afternoon Mr. Rajesh, Thank you for your valuable feedback. We truly apologize if you felt any discomfort during the checkout process. However, we would like to respectfully mention that our standard checkout time is 10:00 AM. On the day of your departure, the checkout was done at 12:00 PM — two hours later than the scheduled time. As we had other guests scheduled to check-in after you, our team had to ensure the property was cleaned and prepared on time, which may have led to some urgency in communication. We always strive to provide a smooth and pleasant experience to all our guests, and your feedback helps us improve. We appreciate your stay with us and hope to welcome you again in the future with an even better experience.
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