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Review Of Madhuram Royale By Shri Ram Excellency Group0123401234

Bhadu Market, Jodhpur

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.8
    Very Good

    190 Ratings, 59 Reviews

    excellent
    44%
    very good
    25%
    average
    15%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 5
    • 5
    • 5
    • 2
    • 5
    • 4
    • 4

    Rating Categories

    • Facilities4.0
    • Food3.6
    • Cleanliness4.0
    • Value For Money3.8
    • Child Friendliness3.8
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    Reviews Summary

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    This property boasts spacious and hygienic rooms, perfect for a comfy stay. Guests have praised the polite and helpful staff, and the service is generally considered top-notch. Many enjoyed the tasty food, although there were a few mentions about the limited breakfast options. The property is well-maintained, offering a good ambience and plenty of open space for families. While some noted issues with cleanliness and food quality, the overall experience seems satisfying for most visitors.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    gaurav.family with 3 kids

    Excellent service by the hotel team especially D. Singh Fantabulous prices and food was so delicious Done

    Travel Month: Aug 2025

    Room: Deluxe Room

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    5.0

    Excellent Stay

    urmila s.

    Kindly share the rating link

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    priyank j.

    The room was okay but the service part was very slow.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Sat Aug 23 14:52:06 IST 2025

    Dear Mr. Jain, Thank you for sharing your feedback with us. I'm glad to know the room met your expectations, but I’m truly sorry to hear that our service did not meet the standards we strive for. Please rest assured that I’ve addressed this with the concerned team to ensure we provide quicker and more attentive service moving forward. We value your feedback and hope to welcome you again with a much-improved experience. Warm regards, Ritik Singh Panwar Front Office Manager

    5.0

    Excellent Stay

    gaurav n.

    I had a wonderful stay at the property. The location is excellent—close to key attractions yet peaceful enough to relax. The staff were warm and welcoming, always ready to help with anything needed. The food was delicious with a good variety, and the dining area was clean and well-maintained. The facilities, including the room amenities and common areas, were top-notch and thoughtfully designed. Overall, a very comfortable and enjoyable experience. Highly recommended!

    Travel Month: Aug 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Sat Aug 23 14:53:19 IST 2025

    Dear Mr. Nigam, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an enjoyable and comfortable stay with us. It’s great to know that you appreciated our peaceful yet central location, the warmth and attentiveness of our staff, and the quality of our food and facilities. Your kind words are a true motivation for the entire team. We’re grateful for your recommendation and look forward to welcoming you back for another memorable stay soon. Warm regards, Ritik Singh Panwar Front Office Manager

    4.0

    good

    dharm n.

    Good stay nice Nice day, along with these days, Jodhpur, thank you

    Travel Month: Jul 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group

    Dear Mr. Paliwal, Greetings from Hotel Madhuram Royale – A Unit of Shri Ram Excellency Group of Hotels, Jodhpur! Thank you for taking the time to share your kind words. We are truly delighted to know that you had a good stay and a pleasant time in Jodhpur. Your appreciation encourages us to continue delivering a memorable experience to all our guests. We hope to welcome you back again in the near future. Wishing you safe travels and a wonderful day ahead! Warm Regards, Ritik Singh Panwar Front Office Manager

    5.0

    Excellent Stay

    pushpraj.

    Very Very good food and breakfast all this good 👍

    Travel Month: Aug 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Thu Aug 21 19:05:06 IST 2025

    Dear Mr. Pushpraj, Thank you so much for your kind words! We're delighted to hear that you like the food taste and Breakfast. Your comfort is our top priority, and feedback like yours truly motivates our team. We look forward to welcoming you back again soon. Warm regards, Ritik Singh Panwar Front Office Manager.

    4.0

    Good Stay

    suresh k.family

    Clean and very nice room, I would love to go again.

    Travel Month: Aug 2025

    Room: Super Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Thu Aug 14 15:08:37 IST 2025

    Dear Mr. Kumar, Thank you so much for your kind words! We're delighted to hear that you found the room clean and pleasant. Your comfort is our top priority, and feedback like yours truly motivates our team. We look forward to welcoming you back again soon. Warm regards, Ritik Singh Panwar Front Office Manager

    2.0

    Poor Stay

    raju r.

    Breakfast was not included

    Travel Month: Aug 2025

    Room: Super Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Thu Aug 14 15:12:41 IST 2025

    Dear Mr. Raju Ram, We would like to clarify that the room package you selected did not include breakfast. We do offer both room-only and breakfast-inclusive options at the time of booking, and we’re always happy to assist guests in choosing the option that best suits their needs. We hope to have the pleasure of welcoming you again and would be glad to help with any special preferences for your next stay. Warm regards, Ritik Singh Panwar Front Office Manager

    5.0

    good over best , to choose (go ahead)

    nitesh s.group

    Place was good , staff was well behaved , spacious

    Travel Month: Aug 2025

    Room: Deluxe Room

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    Madhuram Royale By Shri Ram Excellency Group has replied on Fri Aug 08 10:44:53 IST 2025

    Dear Mr. Suthar, Thank you so much for your kind feedback! We're glad to hear that you found the place spacious and appreciated the behavior of our staff. It was a pleasure to have you with us, and we hope to welcome you again soon. Warm regards, Ritik Singh Panwar Front Office Manager

    5.0

    Service is good

    javed o.family with 1 kid

    Good Quality service, friendly staff, good cleanliness

    Travel Month: Aug 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Fri Aug 08 10:45:48 IST 2025

    Dear Mr. Javed Ommer, Thank you for your kind words! We're delighted to hear that you were happy with our service quality, cleanliness, and friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you again soon! Best regards, Ritik Singh Panwar Front Office Manager

    1.0

    no water in washroom

    ujjwal k.couple

    there was no water in the washroom. when we asked them to fix the issue they didn't. no apology or any sort of regret from the hotel. avoid this hotel ..it's very bad there was no water in the washroom. when we asked them to fix the issue they didn't. no apology or any sort of regret from the hotel. avoid this hotel ..it's very bad

    Travel Month: Jul 2025

    Room: Deluxe Room

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    Madhuram Royale By Shri Ram Excellency Group has replied on Thu Jul 31 16:03:44 IST 2025

    Dear Mr. Kumar, I am truly sorry to hear about your recent experience at Hotel Madhuram Royale. Please accept my sincerest apologies for the inconvenience you faced due to the water issue in your washroom and, more importantly, for the lack of prompt assistance and communication from our team. This is certainly not the level of service we strive to offer our guests. I fully understand how frustrating this must have been, and I deeply regret that we did not respond to your concern with the urgency and courtesy you deserved. Your feedback has been taken very seriously, and I have personally addressed this matter with the concerned departments to ensure such lapses do not occur again. We are committed to learning from this and improving. While I know this does not change your experience, I truly hope you’ll give us another opportunity to make things right and provide you with the standard of hospitality we are known for. Sincerely, Ritik Singh Panwar Front Office Manager

    3.0

    Average Stay

    balbir s.

    Hotel is good but tv not working pool not proper clean Room cleaning is good Room service is average Hotel location is very easy to find. Parking is good

    Travel Month: Jun 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group

    Dear Mr. Rathore, Thank you for taking the time to share your valuable feedback. We’re glad to hear that you found our hotel’s location convenient, appreciated the room cleanliness, and had a good experience with our parking facilities. Your kind words about our housekeeping team are truly appreciated. We do, however, sincerely apologize for the inconvenience caused regarding the TV not working and the pool cleanliness. Your comments have been shared with our maintenance and housekeeping teams, and immediate steps are being taken to resolve these issues. Additionally, we will work on to improve our room service standards to ensure a better experience for all our guests. Your feedback is extremely important to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you again and provide you with a much-improved experience. Thanks & Regards Ritik Singh Panwar Front Office Manager

    3.0

    Average Stay

    goutam j.business

    Staff behaviour and customised facilities not available. Very much rigid attitude. Other than this everything ok

    Travel Month: Jun 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Mon Jul 14 14:02:08 IST 2025

    Dear Mr. Jain, Thank you for sharing your feedback. While we're pleased to hear that you found most aspects of your stay satisfactory, we sincerely apologize for the inconvenience caused by our staff behavior and the lack of flexibility in our services. Your comments are very important to us, and we take them seriously. We will be addressing this with our team to ensure improvements in both service attitude and responsiveness to guest needs. We truly value your input and hope to have the opportunity to serve you better in the future. Warm regards, Ritik Singh Panwar Front Office Manager

    1.0

    Bad quality food and water not satisfactory at all

    nikita k.family

    Very bad experience as everything is expensive . Pool which was complimentary was not provided to us and said it is not available . Bad very bad.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group

    Dear Mr. Karel, I'm really sorry to hear about your experience—it sounds incredibly frustrating. We always strive to provide our guests with the best experience, and I can understand how disappointing it must have been to not receive the services promised, especially with the pool being unavailable. Regarding the pricing, we’re always looking at ways to make our offerings more accessible and we value your feedback on this. I’d love to hear more about your experience so that we can work on improving these aspects. I hope we can make things right in the future! Warm Regards, Ritik Singh Front Office Manager

    5.0

    Excellent Stay

    mjfdrsanjeevjain 3.group

    Hotel Review & Suggestions Overall Experience We recently hosted a convention at this property and were impressed by the warmth and efficiency of the staff. The hospitality was consistently friendly and attentive, ensuring our event ran smoothly. Highlights Ayodhya Hall: Spacious, well-equipped, and elegantly appointed—perfect for large gatherings. Service Quality: From check-in to event coordination, the team demonstrated professionalism and genuine care for guest needs. Areas for Improvement Lobby Space Issue: The lobby is quite small, leading to congestion during peak arrival and departure times. Suggestion: Consider expanding the lobby area or creating additional waiting zones. Weather Protection Issue: Guests moving between the main hotel building and Ayodhya Hall are exposed to intense heat and occasional rain. Suggestion: Build a covered walkway or indoor connection between the two structures to provide shelter year-round. Event Facilities Requirement: For larger conventions, an extra seminar hall and dedicated board room would be invaluable. Suggestion: Convert an under-utilized space into a flexible meeting room (with modular walls) that can double as a small boardroom or break-out area. Washroom Capacity & Cleanliness Issue: Existing washrooms were occasionally overcrowded and would benefit from more frequent cleaning during high-traffic events. Suggestion: Add an additional set of restrooms near the event hall, and increase the frequency of housekeeping rounds during conventions. Conclusion This hotel offers excellent service and a standout event space in Ayodhya Hall. By addressing the lobby size, weather connectivity, and expanding both meeting and restroom facilities, the property can elevate its appeal for large-scale events and ensure even greater guest comfort.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Fri May 30 16:14:43 IST 2025

    Dear Mr. Jain, Thank you for your kind words and valuable suggestions. We’re delighted you had a positive experience at our property and found Ayodhya Hall suitable for your event. We have carefully noted your feedback regarding the lobby, weather protection, event facilities, and washroom capacity. Please be assured that we are working on these areas to enhance guest comfort and convenience. Looking forward to welcoming you again soon. Warm regards, Ritik Singh Panwar Front Office Manager

    5.0

    Best place to stay

    ravi b.group

    Best place to stay, easily approachable , good ambiance well trained staff , professional service good Rooms

    Travel Month: May 2025

    Room: Deluxe Room

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    Madhuram Royale By Shri Ram Excellency Group has replied on Fri May 30 16:15:36 IST 2025

    Dear Mr. Bothera, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our location, ambiance, rooms, and the professionalism of our team. Your appreciation means a lot to us and motivates us to continue delivering excellent service. We look forward to welcoming you back soon! Warm regards, Ritik Singh Panwar Front Office Manager

    5.0

    good hotel

    ravi b.group

    Well maintained rooms, good staff , quick service and good ambiance

    Travel Month: May 2025

    Room: Deluxe Room

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    Madhuram Royale By Shri Ram Excellency Group has replied on Fri May 30 16:16:35 IST 2025

    Dear Mr. Bothera, Thank you for your kind words! We're delighted to know you appreciated our well-maintained rooms, staff efficiency, and the overall ambiance. Your satisfaction is our greatest reward. Looking forward to hosting you again soon! Warm regards, Ritik Singh Panwar Front Office Manager

    4.0

    Good property of SRE

    piyush b.solo

    This is good property of SRE group and food is very nice and staff is very coprative..... Location amenities & sevice all are good. 😊

    Travel Month: May 2025

    Room: Deluxe Room

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    Madhuram Royale By Shri Ram Excellency Group has replied on Sun May 25 11:09:22 IST 2025

    Dear Mr. Bhomia, Thank you for your wonderful feedback! We're thrilled to know you had a great experience with our property under the SRE Group. It's great to hear you enjoyed the food, found the staff cooperative, and appreciated the location, amenities, and service. We truly value your support and hope to welcome you back soon! Warm Regards, Ritik Singh Panwar Front Office Manager

    5.0

    Excellent Stay

    moola r.couple

    room quality is awesome and hygienic

    Travel Month: May 2025

    Room: Super Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Sun May 25 11:07:32 IST 2025

    Dear Mr. Sararan, Thank you so much for your kind words! We're delighted to hear that you found the room quality excellent and appreciated the hygiene standards. Your satisfaction is our top priority, and we look forward to welcoming you again soon Warm Regards, Ritik Singh Panwar Front Office Manager

    4.0

    Good Stay

    yash g.business

    Wifi is not there on floor but overall services is great staff is friendly and well behaved and know what they are doing rooms are super clean and well maintained

    Travel Month: Apr 2025

    Room: Deluxe Room

    Madhuram Royale By Shri Ram Excellency Group has replied on Sat May 03 13:21:03 IST 2025

    Dear valued guest, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that our staff's friendliness and professionalism made a positive impression on you, and that our rooms met your expectations for cleanliness and maintenance. However, we apologize for the inconvenience you experienced with the WiFi connectivity on your floor. We understand the importance of reliable internet access during your stay, and we're truly sorry that we fell short of your expectations in this regard. Please be assured that we'll look into this matter urgently and work on improving our WiFi services to ensure a seamless experience for all our guests across all floors. Thank you again for your feedback. We hope to welcome you back soon and provide you with an even better experience. Best regards, Ritik Singh Panwar Front Office Manager

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