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Review Of Le Meridien Nagpur
New Khapri, Nagpur | 13.0 km from city centre
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
1631 Ratings, 811 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 4
- 4
- 5
- 5
- 4
- 2
- 5
- 5
Reviews Summary
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Le Meridien Nagpur offers a great stay with spacious, clean rooms and a warm, helpful staff. Guests particularly appreciate the breakfast spread and high food quality. The property is well-maintained, featuring excellent amenities, a lovely pool, and a nice ambience. Though located a bit away from the city, it’s ideal for a peaceful retreat while enjoying good service.
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Positive first
4.0
Good Stay
madhukar j.group
Location
Room: Deluxe King with City View
5.0
excellent stay and reception
deepu k.couple
Great stay . The rooms are spacious . You won’t get a view though . The staff is very cordial . We checked in quite late but the staff at reception was very welcoming . The breakfast spread was excellent but then I think there is some confusion in terms of taking the order and executing it . They can work on the same as we have order twice and both the times the stuff delivered was not how we prescribed . Otherwise everything is just too good at the hotel .
Room: Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
Le Meridien Nagpur has replied on Sun Sep 14 08:27:55 IST 2025
Dear Guest, Thank you for sharing your experience with us! We’re so happy to hear that you had a comfortable stay and liked the spacious rooms. It’s especially heartening to know that our team made you feel welcome, even during a late check-in. At the same time, we’re sorry for the confusion with your orders. Your feedback helps us learn and improve, and we’ll make sure our team pays extra attention to taking and delivering orders as requested. We truly appreciate your kind words and honest suggestions. We look forward to having you with us again and making your next stay even more enjoyable! Warm regards, Sagar Gaonkar General Manager
4.0
Good location and excellent Hospitality
abhita w.family
it was great time we stayed their nice food and very cooperative staff specially miss Annu who's attaining us take care of every small think which we need
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Mon Sep 08 12:37:23 IST 2025
Dear Ms. Abhita, Thank you for sharing your wonderful feedback! We are delighted to hear that you had a great time, enjoyed the food, and found our team cooperative. Annu will be delighted to know that her attention to every detail made your stay even more enjoyable. We look forward to welcoming you back to Le Meridien Nagpur for another memorable stay! Warm regards, Praveen Kumar Director of Sales & Marketing
5.0
Excellent Stay
rithikesh c.
Best place in nagpur to stay . Best staff
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Mon Sep 08 12:35:49 IST 2025
Dear Mr. Chinchulkar, Thank you for your wonderful feedback! We are delighted to hear that you consider Le Meridien Nagpur the best place to stay and appreciated our team. Warm regards, Praveen Kumar Director of Sales & Marketing
1.0
Price To Value Equation : blemish .
manisha m.business
Had a worst nightmare staying at this hotel..So I checked into their hotel on 23rd August..Room was fine but after midnight around 1 a.m, AC stopped working..After struggling for around 1 and a half hour, they finally upgraded our room.Though I have informed them prior to give me a good room but still have to go through all of this.They thought after 90 minutes of delay upgrading me to a better room was a recovery.They need to learn hospitality school lessons first. No one senior met me in the morning during my departure.
Room: Deluxe King with City View
Le Meridien Nagpur
Dear Mr. Mittal, I sincerely regret the unpleasant experience you went through during your stay, especially with the AC malfunction and the delay in providing an alternate room. Please accept my heartfelt apologies for the inconvenience and the lack of proactive follow-up from our senior team — this is certainly not the standard of hospitality we aim to deliver. Your feedback has been taken very seriously and will be addressed with the concerned teams to ensure corrective measures. I truly hope you will give us another opportunity to serve you better and restore your trust in us. Warm regards, Praveen Kumar Director of Sales & Marketing
5.0
Excellent Stay
amit g.family
It was really a nice experience staying in the hotel. Everyone i met shows hospitality to next level. It’s best stay location near Nagpur city. Live this place
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Tue Sep 02 21:30:22 IST 2025
Dear Mr. Goswami, Thank you for your wonderful feedback. It’s a pleasure to be your preferred stay near Nagpur city, and we look forward to welcoming you back soon. Warm regards, Praveen Kumar Director of Sales & Marketing
1.0
Le Meridien nightmares
sanjay.business
Location is Ok- no signboard on mainroad, every chance to miss their lane. Food- So..So... you can manage. Amenities & Services: Miserable. If u can sleep on the beds provided comfortably- you are fortunate. You will not get even 100 ml water extra for drinking in room service beyond their SOP. Faucet of commode are fitted with reverse mirror engineering- in left side, metal covered- if it reaches up to your ____ and u can do your ____ work in right hand than absolutely fine.
Room: Deluxe King with City View
Le Meridien Nagpur
Dear Mr. Praharaj, Thank you for taking the time to share your detailed feedback. Please accept my apologies for the inconvenience caused — this is certainly not the level of experience we want our guests to have. Your observations have been shared with the concerned teams for immediate review and corrective action. We truly value your input and hope you will give us another opportunity to serve you better in the future. Warm regards, Praveen Kumar Director of Sales & Marketing
3.0
Average Stay
ahmed n.business
The property had a weird ambience smell, mostly of humidity and moist nature. Also, the Buffet was charged highly fpr the quality provided. Overall stay was good The property had a weird ambience smell, mostly of humidity and moist nature. Also, the Buffet was charged highly fpr the quality provided. Overall stay was good.
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Tue Sep 02 21:27:10 IST 2025
Dear Mr. Naik, Thank you for sharing your feedback, Your observations on humidity and food pricing are well noted, and we will work with the team to address them. We truly value your input and look forward to welcoming you back with an improved experience. Warm regards, Praveen Kumar Director of Sales & Marketing
4.0
Nice Property, Friendly staff
srinivasan.solo
Nice Hotel, a bit away from the city. Rooms have a good view of the Post monsoon lush green expanse around the hotel. Friendly staff
Room: Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
Le Meridien Nagpur
Dear Mr. Ponnuswamy, Thank you for sharing your kind feedback. We look forward to welcoming you back to Le Méridien Nagpur for another refreshing stay. Warm regards, Praveen Kumar Director of Sales & Marketing
5.0
Excellent Stay
zafar s.group
Food was delicious and service was also awesome All the staff were helpful and handled everything very prominently
Room: Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
Le Meridien Nagpur
Dear Mr. Shadab, Thank you for your wonderful feedback. We’re delighted to know you enjoyed stay with us and that our team could make your stay comfortable with their helpfulness and care. We look forward to welcoming you back to Le Méridien Nagpur soon. Warm regards, Praveen Kumar Director of Sales & Marketing
5.0
Excellent Stay
chandra p.group
Food was delicious. Location beautiful Facilities £ services very good
Room: Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
Le Meridien Nagpur
Dear Mr. Tiwari, Thank you for your kind words. We look forward to welcoming you back soon for another memorable stay at Le Méridien Nagpur. Warm regards, Praveen Kumar Director of Sales & Marketing
5.0
Good service
ankur s.business
Everything was good. Bit price high as hotel situated in B tier city. Food was good. Amenities are good.
Room: Deluxe King with City View
Le Meridien Nagpur
Dear Mr. Solanki, Thank you for your 5-star rating and kind words. Your feedback on pricing is well noted, and we truly appreciate your perspective. We look forward to welcoming you back to Le Méridien Nagpur. Warm regards, Praveen Kumar Director of Sales & Marketing
2.0
Poor Stay
sanjay g.
Yet to receive invoice
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Tue Sep 02 21:20:17 IST 2025
Dear Mr. Gupta, Our team will look into this immediately and ensure it is resolved at the earliest. Thank you for bringing this to our attention, and we hope to serve you better on your next visit. Warm regards, Praveen Kumar Director of Sales & Marketing
2.0
Poor roommaintenance and service
hari m.solo
The room was very poorly maintained with fridge and wash basin taps not working. House keeping service was also not good.
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Mon Jul 21 16:30:03 IST 2025
Dear Mr. Mundra, Thank you for your feedback. I’m sorry to hear about the issues you faced during your stay, particularly with the room maintenance and housekeeping service. This is certainly not the standard we aim to deliver, and I sincerely apologize for the inconvenience caused. Please be assured that your concerns have been shared with the respective teams, and immediate corrective action is being taken to address them. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Praveen Kumar Director of Sales & Marketing
1.0
Horrible Staff Service
business
The hotel staff was completely incompetent and extremely slow in handling requests. It took them an unreasonable amount of time to process a room change, despite multiple complaints about the unhygienic conditions. Even after repeated concerns were raised, they showed no urgency or willingness to address the issue
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Mon Jul 21 16:39:13 IST 2025
Dear Guest, Thank you for sharing your feedback, and I apologize for the experience you had during your stay with us. I’m sorry to hear about the delay in processing your room change and the lack of responsiveness from our team in addressing your concerns about room hygiene. What you described is far from the level of service and care we aim to provide, and I deeply regret the inconvenience caused. Please be assured that your comments have been taken very seriously. We are conducting an internal review to understand what went wrong and ensure appropriate corrective action is taken immediately. Your feedback is invaluable in helping us improve, and we hope you might consider giving us another chance to serve you better in the future. Warm regards, Praveen Kumar Director of Sales & Marketing
5.0
Stay Excellent Experience ! Restaurant Worst Experience
mohit p.family
Hotel and Stay was excellent and the experience at the restaurant was worsen the food they served was damn cold and while eating the food they picked up the plates that was the worst experience ever had in my life in any restaurant.
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Mon Jul 21 16:40:58 IST 2025
Dear Mr. Pahuja, Thank you for taking the time to share your feedback. While we’re glad to know that you found the hotel and overall stay excellent, I’m truly sorry to hear about your disappointing experience at the restaurant. Please accept our apologies for the discomfort this caused. We truly value your input and hope you’ll give us another opportunity to provide you with the complete experience we’re known for. Warm regards, Praveen Kumar Director of Sales & Marketing
2.0
Poor Stay
manvinder s.couple
Location is acceptable but service is quite poor especially if service number is called. The operator does not respond. Even calling on the mentioned number for enquiry goes inresponded.
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Mon Jul 21 16:42:24 IST 2025
Dear Mr. Singh, Thank you for sharing your feedback. While we’re glad the location was convenient for you, I apologize for the poor service experience you faced, particularly with unanswered calls and lack of response from our team. This is not reflective of our service standards. We are addressing this issue with urgency and reinforcing service protocols with our team to ensure prompt response and guest support at all times. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again and provide you with a much-improved experience. Warm regards, Praveen Kumar Director of Sales & Marketing
1.0
Terrible Stay
arindam g.family
Worst hospitality i have ever experienced, staying here and chosing this over radisson is the decision i regret forever .Local hotel staff must have more hospitality to offer. Even after paying for 5 adults on make my trip i paid extra despite that they gave a servant like mattress for third person not even a bad and at night they offer to refund the amount and in morning they denied
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Mon Jul 21 16:45:44 IST 2025
Dear Mr. Gupta, Thank you for taking the time to share your experience. I am sorry to hear that your stay did not meet expectations and regret the disappointment caused by the service lapses. Please accept my apologies for the discomfort and inconvenience this created during your stay. This is certainly not the standard of hospitality we aim to provide. I would appreciate the opportunity to speak with you directly and make things right. Please feel free to share your contact details at your convenience, and I will reach out personally. We hope you might consider giving us another chance to deliver the level of service and care that every guest rightfully deserves. Warm regards, Praveen Kumar Director of Sales & Marketing
2.0
Poor Stay
shivraj g.
The hotel Staff was not Good , specifically repetition was very wrong Person his name was Vedang, & Break fast very poor , I have booked a Five star hotel , it was like a Road side Dhaba type Food very poor , only room was Good
Room: Deluxe King with City View
Le Meridien Nagpur
Dear Mr. Gade, I’m very sorry to hear about your disappointing experience with our service and breakfast offerings. Please accept my apologies. This is not reflective of the standards we maintain at Le Méridien. Your feedback is being taken up seriously with the concerned teams to ensure corrective action. I do hope you will give us another opportunity to serve you better. Warm regards, Praveen Kumar Director of Sales & Marketing
5.0
Stay at Nagphr
mosin f.solo
Stay was pretty good, staff was really nice and ambience is impressive, didn’t got much time to explore but
Room: Deluxe King with City View
Le Meridien Nagpur has replied on Tue Sep 02 21:17:24 IST 2025
Dear Mr. Shaikh, Thank you for your kind words. We hope you’ll have more time to explore on your next visit, and we look forward to welcoming you back soon. Warm regards, Praveen Kumar Director of Sales & Marketing
