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Review Of Lake Side Resort Neermahal
Melaghar, Sonamura
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
115 Ratings, 39 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 4
- 2
- 5
- 2
- 3
- 3
- 3
- 5
- 5
Reviews Summary
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Located just an hour from Agartala, this property is ideal for a family getaway, especially for those looking to visit Neermahal. Highlights include spacious rooms and attentive staff. The ambiance is pleasant, and the food receives praise for its taste and quality. However, some guests faced issues with cleanliness and maintenance, including dampness and lack of basic amenities in the bathrooms. Overall, it's a decent spot for relaxation but improvements are needed.
Sort by:
Positive first
4.0
Good Stay
sourav c.couple
nice stay but slightly improvement needed like the bathroom quality, service quality, food quality hygiene also
Room: Deluxe
Lake Side Resort Neermahal has replied on Tue Sep 16 10:55:34 IST 2025
Dear Guest, Greetings from Lake Side Resort Neermahal! Thank you for sharing your feedback and for choosing to stay with us. We’re glad to know you had a nice stay overall, and we truly appreciate your constructive suggestions regarding the bathroom, service, food quality, and hygiene. Your observations are valuable, and we will certainly share them with the respective teams to ensure improvements are made where needed. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back with a more refined experience soon. Best regards, Team Lake Side Resort Neermahal.
3.0
Average Stay
prakash r.
Property is old Requires renovation Staff is cordial and food is good Can organize some cultural show/troupe for guests
Room: Superior
Lake Side Resort Neermahal
Dear Guest, Greetings Lake Side Resort Neermahal!! Thank you for taking the time to share your feedback. We’re glad to hear that you found our staff cordial and enjoyed the food — your kind words are truly appreciated. We acknowledge your comments regarding the property's condition and agree that certain areas would benefit from renovation. Your suggestion about organizing cultural shows for guests is a wonderful idea, and we will definitely consider it as we look for ways to enhance the overall guest experience. Your insights are valuable to us, and we hope to welcome you again with continued improvements and warm hospitality. Best regards, Team Lake Side Resort Neermahal.
1.0
Terrible Stay
arindam s.
Experience is very bad, Wash room is dirty bed sheet has stain ,room is not hygienic and TV is not working properly,there is no internet connection in the hotel and the staff behaviour is very rude..
Room: Deluxe
Lake Side Resort Neermahal has replied on Wed May 21 10:45:17 IST 2025
Dear Guest, Greetings from Lake Side Resort Neermahal !! We're truly sorry to hear about your recent experience and would like to sincerely apologize for the inconvenience you faced during your stay. Cleanliness, proper amenities, and respectful service are fundamental to us, and it’s very disappointing to learn that we fell short in these areas. We take your feedback seriously and have already raised these concerns with our housekeeping and maintenance teams for immediate action. We are also looking into the internet and TV connectivity issues you mentioned. Additionally, we will be addressing your feedback with our staff to ensure that every guest is treated with the utmost courtesy and professionalism. Thank you for bringing these issues to our attention. We hope you might consider giving us another opportunity in the future to provide you with the quality experience we strive for. Best regards, Team Lake Side Resort Neermahal.
3.0
Average Stay
srutasome p.
Stay was nice but the ac wasn’t working also the wifi
Room: Deluxe
Lake Side Resort Neermahal has replied on Mon May 19 12:17:56 IST 2025
Dear Guest, Greetings from Lake Side Resort Neermahal!! Thank you for sharing your feedback with us. We’re glad to hear that you had a nice stay overall, but we sincerely apologize for the inconvenience caused by the non-functional AC and Wi-Fi. We understand how important these amenities are for a comfortable experience, and we regret that they were not up to standard during your visit. Your concerns have been shared with our maintenance team to ensure these issues are resolved promptly. We appreciate your understanding and hope to have the opportunity to welcome you again with a much-improved experience. Warm regards, Lake Side Resort Neermahal
5.0
Must visit
samapti s.couple
Everything was nice❤️Staff, manager , location, service. I just love it👌& specially food was too good (10/10)
Room: Deluxe
Lake Side Resort Neermahal
Dear Guest, Greetings from Lake Side Resort Neermahal!! Thank you so much for your heartwarming feedback! We’re thrilled to know that you loved your stay with us and that everything—from the staff and management to the location, service, and especially the food—met your expectations. Your kind words and perfect rating truly mean a lot to our entire team. We look forward to welcoming you back soon for another wonderful experience! Best regards, Lake Side Resort Neermahal.
4.0
Good Stay
sujay g.family
only one hour drive from Agartala . Good place to escape with family from hustle bustle of Agartala
Room: Deluxe
Lake Side Resort Neermahal has replied on Fri Apr 11 10:56:19 IST 2025
Dear Guest, Greetings from Lake Side Resort Neermahal!! Thank you for taking the time to share your feedback. We're glad to hear you appreciated our location! We hope you'll consider staying with us again so we can provide an even more memorable experience. Best Regards, Guest Relations Team
4.0
Good Stay
shaibal b.couple
every thing is good And all instructions is oky . but hotel room floor and not bathroom not clear. but make my trip is very nic I love it . headache free trip
Room: Deluxe Twin
Lake Side Resort Neermahal has replied on Tue Mar 11 10:22:03 IST 2025
Dear Guest, Greetings from Lake Side Resort Neermahal!! Thank you for reviewing Lake Side Resort Neermahal. Best regards, Team Lake Side Resort Neermahal.
3.0
Average Stay
manish d.
Review- expectations from lake side resort was very high honestly. But the management was very poor. The rooms were in a very bad condition. Asked for twin bed but was given separate bed. Even they did not have enough rooms. Didn’t even had slippers inside the rooms. The amount paid was not even worth for the experience i got. The only thing good was the food. Raise your quality. Thanks. Done.
Room: Deluxe Twin
Lake Side Resort Neermahal has replied on Mon Oct 21 18:21:58 IST 2024
Dear Guest, Greetings from Lakeside Resort Neermahal! Thank you for reviewing Lakeside Resort Neermahal. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Lakeside Resort Neermahal.
4.0
Good Stay
supratik c.family
Good stay neermahal gate was very close তো the resort staffs were super very caring and well mannered
Room: Deluxe
Lake Side Resort Neermahal has replied on Fri Oct 18 17:41:47 IST 2024
Dear Guest, Greetings from Lakeside Resort Neermahal! Thank you for reviewing Lakeside Resort Neermahal. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We look forward to welcoming you again soon. Best regards, Team Lakeside Resort Neermahal.
4.0
Good Stay
krishna k.
business
businessReception staff friendly. Restarent is good. Rooms are spacious. But some dampness in rooms. Bathrooms with old water supply and sanitary fittings. Spacious parking. But place is peaceful
Room: Deluxe Twin
Lake Side Resort Neermahal has replied on Thu Jul 11 15:24:09 IST 2024
Dear Guest, Greetings from Lake Side Resort Neermahal! Thank you for reviewing Lake Side Resort Neermahal. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We look forward to welcoming you again soon. Best regards, Team Lake Side Resort Neermahal.
1.0
The worst experience i have ever ha
arindam s.couple
This is the worst experience ever in a hotel i had. There has a lot of flaws to talk about like very bad guest appearances. Room is not even clean properly. Bedsheet and pillow cover has stain. No room service. No internet connection. No complementary drinks or any other stuff. Including the bathroom has no toilet paper. And the food is even worst. I ordered a chicken soup which is very salty and the chicken is not even boiled properly. Overall very bad experience.
Room: Deluxe Twin
Lake Side Resort Neermahal has replied on Mon Jul 01 18:29:30 IST 2024
Dear Guest, Greetings from Lakeside Resort Neermahal! Thank you for reviewing Lakeside Resort Neermahal. Your feedback is indeed very important to us in order to mould our services to satisfy your needs. It was certainly a pleasure for us to be of service to you. We sincerely apologize that our services did not meet your expectations. Rest assured, we are actively working on improving the quality to ensure that all of our guests have a truly memorable experience. We look forward to welcoming you again soon. Best regards, Team Lakeside Resort Neermahal.
1.0
Terrible Stay
arunkumar s.
We thought the lake side resort was a good resort through photos, but i had a horrible experience while staying. The room is not clean and a lot of insects and cigarettes were there beside the bed
Room: Deluxe Twin
Lake Side Resort Neermahal has replied on Tue May 14 18:27:39 IST 2024
Dear Guest, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! We sincerely apologize for the inconvenience you experienced during your recent stay. Our front desk has requested for the payment due to a possible Simpl payment failure. If you were charged twice, rest assured that one of the charges will be refunded promptly. We deeply regret any rudeness or poor service you encountered, as it does not meet our usual standards. Your feedback is invaluable, and we are actively working to ensure such issues do not happen in the future. Thank you for your understanding. Regards, Guest Services Desk
1.0
Waste experience
sanjoy d.couple
It was bad experience there is no proper electricity no tv nothing bed also no clean properly even the staff's are charge for a water bottle more then the mrp
Room: Deluxe Twin
Lake Side Resort Neermahal has replied on Tue May 14 18:27:55 IST 2024
Dear Guest, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! We sincerely apologize for the inconvenience you experienced during your recent stay. Our front desk has requested for the payment due to a possible Simpl payment failure. If you were charged twice, rest assured that one of the charges will be refunded promptly. We deeply regret any rudeness or poor service you encountered, as it does not meet our usual standards. Your feedback is invaluable, and we are actively working to ensure such issues do not happen in the future. Thank you for your understanding. Regards, Guest Services Desk
3.0
Average Stay
tripankar d.
Bathroom towel stand are broken, plus unhygennik toilet, every charging port are not working.
Room: Deluxe
Lake Side Resort Neermahal has replied on Tue May 14 18:28:09 IST 2024
Dear Guest, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! We sincerely apologize for the inconvenience you experienced during your recent stay. Our front desk has requested for the payment due to a possible Simpl payment failure. If you were charged twice, rest assured that one of the charges will be refunded promptly. We deeply regret any rudeness or poor service you encountered, as it does not meet our usual standards. Your feedback is invaluable, and we are actively working to ensure such issues do not happen in the future. Thank you for your understanding. Regards, Guest Services Desk
5.0
Excellent Stay
sukanta d.
Nice resort
Room: Deluxe Twin
Lake Side Resort Neermahal has replied on Tue Jan 30 10:24:23 IST 2024
Dear Guest, Greetings from Lake Side Resort Neermahal! We express our sincere gratitude to our cherished guests for choosing to stay with us, savouring our delectable dishes, and taking the time to provide us with their valuable feedback. Your insights are incredibly important to us, helping us continually improve. We eagerly anticipate the pleasure of welcoming you back for another unforgettable experience in the near future. Thank you for being a part of our journey. Best Regards, Guest Relations Team
2.0
Poor Stay
arindam s.
The environment of the hotel is not user friendly. Room is not even clean enough and the hotel manager behivour is very rude.
Room: Deluxe
Lake Side Resort Neermahal has replied on Tue Jan 23 13:14:05 IST 2024
Dear Mr. Sharma, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! Thank you for taking out the time to share your feedback. We would like to offer our sincere apologies for the inconvenience caused to you during your stay with us. We assure you that this is not the norm at our Hotel and your feedback and grievances have been shared with the necessary departments who are working hard to make improvements. Guest satisfaction is our top priority and we assure you that we will take steps to rectify the lapses. On that note, we hope that you will give us a chance to host you again with improved services. Thank You. Warm Regards, Guest Services Desk
5.0
Great stay
aditi b.family
Great ambiance. Nice food. Wonderful behavior of the staffs. We enjoyed a lot. The surroundings are too good.
Room: Superior
Lake Side Resort Neermahal has replied on Tue Nov 07 10:00:28 IST 2023
Dear Aditi Bhattacharya, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! It was a pleasure to know that you had a wonderful experience with us. We are delighted to know that you and your entire team enjoyed a comfortable stay along with an amazing location, the quality food, our hospitality and all the services at our Resort. It is our constant endeavor to provide our guests with exceptional services and facilities that we are known for. Thank you for taking time out to review us and writing a wonderful appreciation note. We will make sure our staff gets your remarks that would motivate him a lot. We try our best and always work to improve our services so that our guest feels relaxed. We offer warmth and homely comfort with a perfect combination of leisure and luxury along with the most majestic view of the Water Palace right from the rooms of the Hotels. The beauty of the combination of the lake, the flora and fauna and the Palace cannot be more defined than what the resort can offer. We look forward to your continued visits and assure you of our best services and rare views of landscapes. With Best Regards, Guest Services Desk
1.0
Extra charge
bansali n.
The hotel charged even though i paid through simpl they said the payment failed and they behaved rudely and their setvice was terrible never expected this from mmt
Room: Deluxe
Lake Side Resort Neermahal has replied on Tue Nov 07 10:07:19 IST 2023
Dear Mr. Bhowmik, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! We sincerely apologize for the inconvenience you experienced during your recent stay. Our front desk has requested for the payment due to a possible Simpl payment failure. If you were charged twice, rest assured that one of the charges will be refunded promptly. We deeply regret any rudeness or poor service you encountered, as it does not meet our usual standards. Your feedback is invaluable, and we are actively working to ensure such issues do not happen in the future. Thank you for your understanding. Regards, Guest Services Desk
4.0
Good
sudipta m.business
Good hospitality nice and helpful staff good food overall environment good with lot of space inside for quality time spending with view of neermahal. Except to come back soon for a holiday.
Room: Superior
Lake Side Resort Neermahal has replied on Thu Aug 24 11:29:15 IST 2023
Dear SUDIPTA MITRA, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! It was a pleasure to know that you had a wonderful experience with us. We are delighted to know that you and your entire team enjoyed a comfortable stay along with an amazing location, the quality food, our hospitality and all the services at our Resort. It is our constant endeavor to provide our guests with exceptional services and facilities that we are known for. Thank you for taking time out to review us and writing a wonderful appreciation note. We will make sure our staff gets your remarks that would motivate him a lot. We try our best and always work to improve our services so that our guest feels relaxed. We offer warmth and homely comfort with a perfect combination of leisure and luxury along with the most majestic view of the Water Palace right from the rooms of the Hotels. The beauty of the combination of the lake, the flora and fauna and the Palace cannot be more defined than what the resort can offer. We look forward to your continued visits and assure you of our best services and rare views of landscapes. With Best Regards, Guest Services Desk
4.0
Good Stay
sandip b.
The resort had a pleasant atmosphere. Food was the standout, taste was excellent, portion size was good. Hospitality was also very good. Rooms were spacious and well maintained but there was some issue about connecting to the wifi. Bathrooms could have been cleaner, no dental kit was provided. Morning buffet had very few items.
Room: Deluxe
Lake Side Resort Neermahal has replied on Thu Aug 03 12:35:13 IST 2023
Dear Sandip Bhattacharjee, Greetings from Polo Lake Resort Neermahal – Biggest water Palace of Northeast India! It was a pleasure to know that you had a wonderful experience with us. We are delighted to know that you and your entire team enjoyed a comfortable stay along with an amazing location, the quality food, our hospitality and all the services at our Resort. It is our constant endeavor to provide our guests with exceptional services and facilities that we are known for. Thank you for taking time out to review us and writing a wonderful appreciation note. We will make sure our staff gets your remarks that would motivate him a lot. We try our best and always work to improve our services so that our guest feels relaxed. We offer warmth and homely comfort with a perfect combination of leisure and luxury along with the most majestic view of the Water Palace right from the rooms of the Hotels. The beauty of the combination of the lake, the flora and fauna and the Palace cannot be more defined than what the resort can offer. We look forward to your continued visits and assure you of our best services and rare views of landscapes. With Best Regards, Guest Services Desk
