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Review Of La Casa Residency0123401234

Gomti Nagar, Lucknow | 890 m drive to Gomati Nagar Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    520 Ratings, 221 Reviews

    excellent
    55%
    very good
    27%
    average
    9%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 5
    • 5
    • 5
    • 3
    • 4
    • 5
    • 2

    Rating Categories

    • Location4.2
    • Cleanliness4.2
    • Room4.1
    • Value For Money4.0
    • Child Friendliness3.9

    Sort by:

    Positive first
    2.0

    Poor Stay

    shubham j.

    I recently stayed at La Casa Hotel and would like to share my experience. Positives: The hotel was neat and clean, which made the stay comfortable. Rooms and bathrooms were of average size but well-maintained. Basic amenities were available in the room, which was convenient Areas for Improvement: I tried the dal and rice combo from the in-house dining; unfortunately, the taste was below average. Hospitality was average — I would rate it around 3 out of 5. The hotel is located slightly inside from the main road, so finding it initially was a bit tricky. Overall, it's a decent place for a short stay if you're looking for cleanliness and basic comfort. However, there is room for improvement, especially in food quality and service

    Travel Month: Sep 2025

    Room: Deluxe

    La Casa Residency

    Dear Mr. Jaiswal, Thank you for taking the time to share your feedback. We’re glad to know you found our rooms clean, comfortable, and well-maintained, and that you appreciated the basic amenities provided during your stay. We’re sorry to hear that the food didn’t fully meet your expectations — your comments have been shared with our kitchen team for improvement. While we truly appreciate your kind words about the property and comfort, we were a little surprised by the 2-star rating given the overall positive experience described. Nonetheless, your input helps us improve further, and we’d love the opportunity to welcome you again for an even better experience next time. Warm regards, Team La Casa Residency

    5.0

    delicious food & warm hospitality — La Casa made my stay unforgettable!”

    pooja v.solo

    Loved my stay at Hotel la Casa! 🌸 Great service, tasty food, and such a comfortable room 🛏️✨ Highly recommend!”

    Travel Month: Sep 2025

    Room: Executive

    La Casa Residency has replied on Thu Oct 02 12:43:45 IST 2025

    Dear Pooja Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    5.0

    Nice staff. Clean and Noise free environment.

    prateek d.family

    Very nice stay. Hygiene is properly maintained. Supportive and polite staff. Good location in the city.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe

    • user photos
    • user photos

    La Casa Residency has replied on Wed Sep 10 13:01:50 IST 2025

    Dear Prateek Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    5.0

    Excellent Stay

    rohan p.family with 2 kids

    We had a wonderful stay at La Casa. The staff were very courteous and attentive throughout our stay. We would especially like to commend Mr. Emanuel for his outstanding support and cooperation, which significantly enhanced our experience.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Super Deluxe

    • user photos
    • user photos
    • user photos

    La Casa Residency has replied on Tue Jul 29 15:33:08 IST 2025

    Dear Rohan Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    1.0

    Terrible Stay

    bharat g.business

    The check in time was 12 PM, and yet Room wasn't ready for check in, they made us check in at 1pm an hour later which spoiled our whole schedule for the day, and when we complained about this the reception guy , replied in high tone, I've been to this property before 2 times the reception guy needs to be The check in time was 12 PM, and yet Room wasn't ready for check in, they made us check in at 1pm an hour later which spoiled our whole schedule for the day, and when we complained about this the reception guy , replied in high tone, I've been to this property before 2 times the reception guy needs to be changed

    Travel Month: Jul 2025

    Room: Deluxe

    La Casa Residency has replied on Sat Jul 05 10:36:19 IST 2025

    Dear Bharat Ji, Sorry for the inconvenience caused. Due to high rush at the hotel at that day, we agree we provided you check in at 12:30 pm. You had two rooms, we gave one room at 11 am only (1 hour before our check in time). The guy at reception was never trying to be in high tone. Maybe, it was some misunderstanding. We are always there for our guests and try to cater all the services in time. Maybe, it was a bad time for us and hence this problem came. Looking forward for your next visit too. Regards, La Casa Residency

    5.0

    Excellent Stay

    kaushal m.business

    Clean, neat and spacious rooms with very courteous staff. A range of menu similar to home cooked food. This was my second visit within 2 months and would stay next time as well.

    Travel Month: Jun 2025

    Room: Executive

    5.0

    Excellent Stay

    tushar s.

    Location is good,staff behaviour is top notch ,food was delicious

    Travel Month: Jun 2025

    Room: Deluxe

    La Casa Residency has replied on Tue Jul 01 20:15:08 IST 2025

    Dear Tushar Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    1.0

    Terrible Stay

    harsh a.

    Go ahead. Staff is not polite and room is not big as according to the price and executive category

    Travel Month: Jun 2025

    Room: Executive

    La Casa Residency has replied on Tue Jul 01 20:15:37 IST 2025

    Dear Harsh Ji, Thank you for your feedback. Sorry for the inconvenience caused. Regards, La Casa Residency

    1.0

    Room and Staff

    harsh a.solo

    Staff is not helpful at all ,rooms are not worth according to the money or according to executive class as i booked

    Travel Month: Jun 2025

    Room: Executive

    5.0

    Excellent Stay

    Very satisfied with the stay highly recommended

    Travel Month: Jun 2025

    Room: Super Deluxe

    La Casa Residency has replied on Tue Jul 01 20:16:02 IST 2025

    Dear Sir/maam, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    5.0

    Excellent Stay

    rahul u.

    It is my great stay in this hotel. Staffs are so helpful and decent behaviour. I wish i stay again and again here

    Travel Month: Jun 2025

    Room: Deluxe

    La Casa Residency has replied on Sat Jun 14 12:04:40 IST 2025

    Dear Rahul Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    4.0

    Good Stay

    nitin s.solo

    Hotel was very good location was very good the only problem was that there was no parking available with the hotel, you have to park your vehicle at road or near by, 1.Food was good. 2. Location is good, near by to Patrakar Puram Circle. 3.Room and bathroom were clean and tidy. 4. Only issue is parking. Overall very good property and will be happy to visit again.

    Travel Month: Jun 2025

    Room: Executive

    La Casa Residency has replied on Thu Jun 12 01:43:19 IST 2025

    Dear Nitin Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    1.0

    Terrible Stay

    tarun k.

    Ok sure

    Travel Month: May 2025

    Room: Super Deluxe

    La Casa Residency has replied on Tue Jul 01 20:16:19 IST 2025

    Dear Tarun Ji, Thank you for your feedback. Sorry for the inconvenience caused. Regards, La Casa Residency

    5.0

    Excellent Stay

    sudhir s.

    Had a great experience. The rooms were clean, staff was polite, and service was prompt. Location is convenient, with easy access to nearby attractions. A few minor improvements could be made in highly recommended for a comfortable stay.

    Travel Month: Jun 2025

    Room: Super Deluxe

    La Casa Residency has replied on Tue Jun 03 14:23:20 IST 2025

    Dear Sudhir Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    4.0

    Overall positive. Could be more consistent.

    karishma j.business

    Pleasant and hygienic place to stay. Peaceful locality. Timely service given. Food quality can be improved, they may use more fresh ingredients for breakfast items. Overall experience is positive.

    Travel Month: May 2025

    Room: Deluxe

    La Casa Residency has replied on Wed May 21 13:50:07 IST 2025

    Dear Karishma Ji, Thank you for your feedback. We totally use fresh ingredients at all our items. We do not serve stale food at any cost. We prepare all the items freshly. We are happy to know that you liked rest of your services. Regards, La Casa Residency

    4.0

    Good Stay

    suyash s.

    Check in experience could be improved. The room AC was smelling very badly. Rest everything was fine

    Travel Month: May 2025

    Room: Executive

    La Casa Residency has replied on Wed May 21 13:48:04 IST 2025

    Dear Suyash Ji, Thank you for your feedback. We will see the things you told and will take care of it. Happy that you enjoyed rest of the services. Regards, La Casa Residency

    1.0

    Extremely Disappointing Stay – Avoid La Casa Residency”

    parul d.couple

    I had a very bad experience staying at La Casa Residency. The rooms were extremely small and nothing like what was shown in the pictures online. Despite the heat, the hotel didn’t even have basic facilities like cold RO drinking water. One of the weirdest things was that their kitchen was closed during peak hours—from 3 PM to 7 PM. Most guests who come on holiday don’t have fixed meal timings, so this was a huge inconvenience. We had to order food from outside multiple times. Overall, the facilities were poor, and the stay was far from comfortable. I would not recommend this hotel to anyone. Please think twice before booking—it’s really not worth it.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe

    La Casa Residency has replied on Wed Jun 11 09:42:17 IST 2025

    Dear Parul Ji, First of all, sorry for the inconvenience caused. As seen your situation, the kitchen was closed during those 2-3 days because of the deep cleaning. Rest, it is open everyday. You chose deluxe room which is smaller in size as compared to other room categories. We do have Cold RO water. We will surely give if asked. Anyways, we are sorry we couldn't meet your expectations but we will surely take these small inputs from you and guide our team once again for this. Regards, La Casa Residency

    5.0

    Must visit / excellent view

    mohd a.couple

    Amazing and excellent stay must visit. Safe neat and clean. Perfect for affordable prices. Dont hesitate while booking

    Travel Month: May 2025

    Room: Super Deluxe

    La Casa Residency has replied on Wed May 21 13:40:22 IST 2025

    Dear Mohd Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

    1.0

    Terrible Stay

    suchet s.solo

    The bed sheets were not cleaned, towel provided was smelly and washroom was in worst condition. Avoid this property.

    Travel Month: May 2025

    Room: Executive

    La Casa Residency has replied on Wed May 21 13:39:07 IST 2025

    Dear Suchet Ji, Sorry for the inconvenience caused. Our Hk team is prompt with their service. If you faced such thing, do definitely inform them. Rest, will see what went wrong. Regards, La Casa Residency

    5.0

    nice hotel with very good staf

    anamika g.family with 1 kid

    i stayed for 2 nights in La Casa and the stay was very pleasant... staff is very polite and supportive.. all services were provided without any delay..location of hotel is very good as it is close to market.. i will definitely stay again there whenever i visit lucknow

    Travel Month: Apr 2025

    Room: Super Deluxe

    La Casa Residency has replied on Fri May 09 10:39:25 IST 2025

    Dear Anamika Ji, Thank you for your wonderful feedback. We're delighted you enjoyed our hospitality. Looking forward for your next visit. Regards, La Casa Residency

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