Guests have praised the property’s supportive staff and cooperative service, especially during peak events like the Kumbh Mela. The location is convenient, being close to Arail Ghat, making it easier to access Triveni Sangam. However, there have been consistent complaints about overcrowded dormitories, inadequate toilets, and cleanliness issues, leading to mixed experiences. Some appreciated arrangements for fasting meals and transportation assistance, while others felt misled about amenities, causing dissatisfaction and early check-outs.