We were travelling and this hotel suited us well for one day stay as it was nicely located right on highway. We had booked one double room and a family room. The double room had average hygiene but not bad. The family room was bad. The bathroom was stinking and they tried their best but that wasn't enough. It was hard to spend the night there. it's exhaust was ineffective and the geyser didn't work. The body wash gel had a broken dispenser and we had to ask for and use soaps instead. The shocker however was the breakfast. It was limited to either Sandwich, or Parantha, or an Omelette. Parantha was unbearable while the sandwich was edible. Two of us still took those because they didn't give us an option. Omelette was the only thing good but when my son in his youth wanted a second helping of omelette they almost refused. It took us all our persuasion to convince the very curt guy at reception to give another to my son. This left a very bitter taste. The room service guys were polite but they were always busy getting ready vacated rooms to care about those who already occupy that. The only great thing was there being a big food court on the ground floor of the hotel where one can have virtually anything of one's choice. It is sad that the hotel has such a beautiful location and environs, and good quality infrastructure, yet chooses to offer such bad treatment to patrons.
I for one, will not mind paying more for a room but the room/bathroom has to be clean, and thr breakfast should be proper. No guest should be told that you cannot have a second omelette for breakfast. The staff at reception needs some serious lessons in hospitality.