Absolutely disappointed. There were kind of smallmaggots in the cupboard. The owner talks in aa very disinterested way, as if i’m doing a a favour to her. So terribly disappointed, you pay 2. 5k 3k for a night and yet end up in such places. I’m so terribly wary of these flat converted homes stay now
Indigo by GrehStay has replied on Tue Dec 19 18:22:40 IST 2023
Dear Rakesh,
We deeply regret the disappointing experience you had during your stay with us. The presence of maggots in the cupboard and the perceived disinterest from the owner are not reflective of our usual standards. We sincerely apologize for any inconvenience caused and assure you that we take these matters seriously. Our team investigated and addressed the cleanliness issues promptly, and we will also address the Guest Experience Manager's demeanour to ensure a more welcoming atmosphere. We understand your frustration, and your feedback is invaluable in helping us improve. We hope for the opportunity to host you again in the future and provide you with the exceptional experience you deserve.