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Review Of HSM Grand
Thotapalyam, Chittoor | 11.1 km drive to Kanipakam Temple
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
82 Ratings, 20 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 5
- 4
- 5
- 5
- 3
- 3
- 5
- 4
Review Summary
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Guests appreciate the friendly and cooperative staff, highlighting their prompt service and support. The property features clean and well-maintained rooms, spacious accommodations, and dedicated parking. It's located centrally, ensuring easy access to city attractions. Although there isn't an in-house canteen, food can be ordered from outside, adding to the convenience for visitors.
Sort by:
Positive first
4.0
Good Stay
mahesh d.family with 1 kid
Property owner and staff are very soft spoken and corporative, decent rooms and maintenance. But no in house canteen is there
Room: Luxury Ac Room
HSM Grand has replied on Fri Oct 10 14:09:54 IST 2025
Thank you sir
3.0
Average Stay
nachiketh.family
1, Housekeeping was poor. 2, Breakfast was brought from outside. ress
Room: Luxury Ac Room
HSM Grand has replied on Wed Aug 20 17:23:09 IST 2025
Dear Guest,Thank you for your feedback. We’re sorry to hear that housekeeping and breakfast didn’t meet your expectations. We take your comments seriously and will review these areas with our team to ensure improvements moving forward. Warm Regards, HSM Grand Team.
5.0
best place to stay
srinath p.family
super fast check in and check out.staff are very friendly and helpful.car parking available.hotel is located in the center of city
Room: Luxury Ac Room
HSM Grand has replied on Wed Aug 20 17:15:06 IST 2025
Dear Guest,Thank you for taking the time to share your experience! We're so glad you appreciated our fast check-in and check-out service, as well as the friendly and helpful staff. It's great to know that our central location and parking options were convenient for you. We look forward to having you stay with us again soon! Warm Regards, HSM Grand Team.
5.0
support is very good by the hotel team and owner when we needed early check
mahesh s.solo
Good support staff and timely responses and help towards early check in and very helping when needy.
Room: Luxury Ac Room
HSM Grand has replied on Mon Mar 24 09:41:02 IST 2025
Dear Guest, Thank you so much for sharing your feedback with us. We look forward to welcoming you back at the hotel. Thank you!
5.0
Excellent Stay
rajanarayana b.solo
Very nice stay. Rooms are clean and well maintained. Have a dedicated parking place too for keeping cars
Room: Super Luxury Ac Room
HSM Grand has replied on Thu Dec 26 10:19:18 IST 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed our services at HSM Grand. We look forward to the pleasure of welcoming you back at our hotel. Thank you!
5.0
Spacious and comfortable rooms
kanchana k.family
It was good!staff and rooms also very clean and neat ! and washrooms are high level clean! good for family’s must recommendable
Room: Luxury Ac Room
HSM Grand has replied on Mon Dec 09 10:45:21 IST 2024
Dear guest, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regard by our customers is surely a dream come true for us and this is motivation enough for us to keep scaling greater heights. We’re glad that our amenities and overall ambiance suited your needs. Do expect enhanced levels of commitment on every visit! Thank you!
4.0
Okayish
manideep r.family
It’s just okay for the price we paid. Could be better. Got a king bed with extra mattress instead of two queen beds we actually booked.
Room: Super Luxury Ac Room
HSM Grand has replied on Mon Nov 18 10:20:19 IST 2024
Dear Guest, Thank you so much for sharing your feedback with us. We look forward to welcoming you back at the hotel. Thank you!
5.0
If there is early morning waked up in reception must be avialable a
manojkumar r.business
Located in calm area and food must be ordered and quality of service is good and they do-not own resturant
Room: Luxury Ac Room
HSM Grand has replied on Thu Sep 12 10:18:30 IST 2024
Dear Guest, Thank you for your valuable feedback. We are glad to hear you had delightful experience at HSM Grand. We look forward to welcoming you back at our hotel. Thank you!
3.0
Average Stay
sumit b.
The room was very good. However, i booked a room for three adults and one kid but was not provided additional bed, pillow, quilt and towel for 4 people. I was told they will charged extra.
Room: Luxury Ac Room
HSM Grand has replied on Mon Aug 12 10:05:52 IST 2024
Dear guest, Our sincere apologies for your experience at our hotel. We have noted your feedback regarding .Will make necessary amends to provide much better experience for future. I look forward to welcoming you back to our Hotel. If there is anything I can do before your arrival, Thank you!
5.0
Excellent Stay
kamesh r.
Excellent service and water facility superb cot was awesome.
Room: Luxury Ac Room
HSM Grand has replied on Wed Jun 12 10:55:11 IST 2024
Dear guest, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regard by our customers is surely a dream come true for us and this is motivation enough for us to keep scaling greater heights. We’re glad that our amenities and overall ambiance suited your needs. Do expect enhanced levels of commitment on every visit! Thank you!
3.0
Average Stay
nagalapuram.
No tv, hot water not working, breakfast not available at the time before 9 o clock and no service cleaning not there even dust bin not there in room.
Room: Luxury Ac Room
HSM Grand has replied on Fri May 10 11:11:41 IST 2024
Dear guest, Our sincere apologies for your experience at our hotel. We have noted your feedback regarding .Will make necessary amends to provide much better experience for future. I look forward to welcoming you back to our Hotel. If there is anything I can do before your arrival, Thank you!
2.0
Poor Stay
rajib m.business
businessRoom is good, no tv on, mug and glass was not usable condition. Food facilities are not available. Experienced not at per.
Room: Luxury Ac Room
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HSM Grand has replied on Fri May 10 16:21:58 IST 2024
Dear guest, Thank you for sharing your valuable feedback with us. We would like to express our sincere apologies for not having lived up to the signature our hotel experience during your recent stay with us. Thank you!
5.0
Excellent Stay
gangadher s.
This hotel is very good for nris. Very clean rooms, great service, complimentary green tea, and additional beds etc
Room: Premium Room
HSM Grand has replied on Fri Jan 26 16:11:19 IST 2024
Dear Guest, Thank you for your valuable feedback. We are glad to hear you had delightful experience at HSM Grand. We look forward to welcoming you back at our hotel. Thank you! Warm Regards, HSM Grand.
4.0
Good Stay
sreenivasa r.
Hotel is neatly maintained, service is very Good and staff are very friendly and provide service / help round the clock.
Room: Premium Room
HSM Grand has replied on Tue Dec 26 12:05:30 IST 2023
Thank you sir
5.0
Excellent Stay
jyothi p.business
I stayed for my business travel. I feel it is a very secured hotel for women if they have to stay alone
Room: Premium Room
HSM Grand has replied on Tue Dec 26 12:06:02 IST 2023
Thank you madam
3.0
Sound disturbance
jacob c.
business
businessThe hotel is on the main road and windows are not sound proof and hence there is sound disturbance. Otherwise it's a reasonable room
Room: Executive Room
HSM Grand has replied on Tue Dec 26 12:06:32 IST 2023
Thank you sir
5.0
Excellent Stay
naveen.
Hsm grand, best place to stay when your with family in chittor, clean and easily accessible from chittor new bus stand.
Room: Executive Room
HSM Grand has replied on Sun Jul 23 19:23:10 IST 2023
Thank you sir
4.0
Large rooms and prime location
vishakha v.business
The rooms at the hotel were very spacious and the bathroom was clean. The hotel is located at a very prime location (you can even walk from the railway station to the hotel. The room service could be better. We were provided complimentary breakfast, which was quite nice.
Room: Executive Room
HSM Grand has replied on Tue Jan 23 15:34:15 IST 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Thankyou!
4.0
Good Stay
udaya k.
Fine superior rooms house keeping and receiving excellent food anytime on demand great and nice experience comfortable stay
Room: Executive Room
HSM Grand has replied on Wed Jan 31 15:51:41 IST 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Thank you!
5.0
Excellent
vinay k.family
familyNice and large room with all facilities
Room: Executive Room
HSM Grand has replied on Wed Jan 31 15:52:41 IST 2024
Dear guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Thank you!
