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Review Of Hotel Vilasa International
Burhar, Shahdol
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
87 Ratings, 39 Reviews
Last 10 Customer Ratings (Latest First)
- 2
- 4
- 4
- 5
- 2
- 5
- 3
- 2
- 3
- 3
Review Summary
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The property boasts spacious, clean rooms and decent food that guests appreciate. It's well-regarded for its helpful staff and pleasant ambiance, making it a solid choice for travelers passing through. However, there are concerns about slow service and occasional cleanliness issues, particularly with bed linens and room upkeep. Despite these drawbacks, many found it a pleasant surprise in a small town.
Sort by:
Positive first
2.0
Poor Stay
shubham g.group
Khane me mujhe roti takk ni mila 3 log ka khana tha kisi ko Roti ni mili or service 3rd class
Room: Deluxe room
4.0
Manager at the reception never shows warmth. Even he does not like to look .
abhilash k.couple
Spacious rooms, good food. Good service. Only nice hotel in this region and best for travellers passing this area via road.
Room: Deluxe room
2.0
Disgusting
durga r.business
hotel staff are careless about guests hospitality. very rude on the concern expressed when hotel staff allotted king size bedded room against the selected twin sharing two bedded room. no proper breakfast served at peak 9am time, all the serving bowls are empty when we consult the staff the answer is very casual - ban raha-aa jayega wala false attitude as if they are serving free on charity. even after 15-20min serving bowls are re-filled. most vulnerable-they have organised one cab for local pickup and drop, that owner cum driver did not come at an agreed time and simply - no response by voice/msg. because of the whole episode, my meeting with business client take a foul. wholesome its worse experience choosing this hotel
Room: Deluxe room
5.0
Excellent Stay
aryan s.solo
ek number...........................................,
Room: Deluxe room
3.0
Average Stay
ar r.family
The hotel is good but there is a lack of facilities and maintenance, Power cuts get the whole hotel in blackout without any auto backup/ UPS systems. Shortage in supplies like cloth iron, single towel for 2 people in room, unmanaged breakfast buffet.
Room: Deluxe room
Hotel Vilasa International has replied on Thu Sep 18 16:25:39 IST 2025
Dear Guest, Greetings from Vilasa International team, Thank you for sharing your valuable feedback about your recent stay with us. We are pleased to know that you found our hotel good, but we sincerely regret the inconveniences you faced regarding facilities and maintenance. Your concerns about the power backup, shortage of supplies, and the breakfast buffet management have been noted with utmost seriousness. At Vilasa International, guest comfort is our top priority, and we are already reviewing our systems to ensure power backup solutions are more reliable. We will also work with our housekeeping and kitchen teams to make sure that essentials like towels, cloth iron, and breakfast arrangements are better managed and consistently available. Your input helps us improve, and we truly appreciate your patience and understanding. We hope you will give us another opportunity to provide you with a smoother and more comfortable stay at our centrally located hotel near key landmarks. Warm regards, Team Vilasa International
2.0
Poor Stay
mohit a.couple
Very bad bed sheets stinking all the time I’ve asked them to change but they didn’t washroom was not clean
Room: Deluxe room
4.0
Good Stay
joginder p.family with 2 kids
The property is clean with cozy rooms. Staff is polite and helpful. Food is good but the service is slow
Room: Deluxe room
Hotel Vilasa International has replied on Wed Jul 23 17:38:18 IST 2025
Dear Guest, Greetings from Hotel Vilasa International team, Thank you for sharing your feedback. We’re glad to know you appreciated our clean property, cozy rooms, and the polite and helpful nature of our staff. It’s also great to hear you enjoyed the food. However, we regret the delay in service and will work with our team to ensure faster and more efficient dining experiences. We hope to welcome you again soon at Hotel Vilasa International, your ideal stay with clean rooms and a helpful staff near popular landmarks. Warm regards, Team Hotel Vilasa International
4.0
Good Stay
anirudh s.solo
property is excellent, rooms are spacious and well kept, well kept property, was there to spend my night's,
Room: Deluxe room
Hotel Vilasa International has replied on Tue May 20 13:13:09 IST 2025
Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated the spacious and well-maintained rooms. It’s always a pleasure to know our guests had a comfortable experience. We hope to welcome you back again soon. Thanks and regards
4.0
Highly recommend
gaurav k.
family
familyIt’s a nice and clean hotel with huge rooms and good customer service. Never expected such a nice hotel there. But it was a pleasant surprise to stay there.
Room: SUPERIOR ROOM
Hotel Vilasa International has replied on Mon Mar 24 18:44:04 IST 2025
Thank you for your kind words! We're glad you had a pleasant stay and enjoyed our spacious rooms and service. Hope to welcome you again!
2.0
Good restaurant but breakfast is not good
kuldeep s.
business
businessNot good staff, need to in-prove quality and need to improve communication skills and need to be revised terriff
Room: Executive Room
Hotel Vilasa International has replied on Tue Apr 02 18:22:56 IST 2024
Dear Mr. Kuldeep, I hope this message finds you well. I am writing to extend my sincerest apologies for the inconvenience and discomfort you experienced during your recent stay with us at Hotel Vilasa International. It deeply troubles us to learn that your experience fell short of your expectations, and for this, we are truly sorry. Your feedback is invaluable to us as it helps us identify areas where we need to improve to ensure our guests have a pleasant and comfortable stay. Rest assured, we have taken your concerns seriously and have already initiated corrective measures to address the issues you encountered. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International +******90
4.0
Good Stay
abhinav v.solo
Rooms are spacious and have each n every basic amenities and the food offered by the hotel is also good.
Room: SUPERIOR ROOM
Hotel Vilasa International has replied on Sat Mar 23 13:36:57 IST 2024
Dear Mr. Abhinav, Thank you for choosing to stay with us at Hotel Vilasa. We truly appreciate your decision to spend your valuable time with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your recent stay with us. Your satisfaction is our top priority, and we are thrilled that our accommodations, amenities, and services met your expectations. Providing a comfortable and memorable experience for our guests is what we strive for every day, and it brings us great joy to know that we succeeded in doing so during your visit. Your kind words serve as a tremendous encouragement to our team, as we continuously aim to exceed the expectations of our guests. Rest assured, your feedback will be shared with our entire staff to recognize their efforts and to inspire them to maintain our high standards of hospitality. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International, Burhar
5.0
Great comfortable sta
dr a.family
familySuch a nice experience i had here for 24 hrs. Never expected such a comfortable and nice stay at a small town like burhar but they really outshine d here.
Room: SUPERIOR ROOM
Hotel Vilasa International has replied on Thu Mar 21 16:25:41 IST 2024
Dear Mr. Abhishek, Thank you for choosing to stay with us at Hotel Vilasa. We truly appreciate your decision to spend your valuable time with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your recent stay with us. Your satisfaction is our top priority, and we are thrilled that our accommodations, amenities, and services met your expectations. Providing a comfortable and memorable experience for our guests is what we strive for every day, and it brings us great joy to know that we succeeded in doing so during your visit. Your kind words serve as a tremendous encouragement to our team, as we continuously aim to exceed the expectations of our guests. Rest assured, your feedback will be shared with our entire staff to recognize their efforts and to inspire them to maintain our high standards of hospitality. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International, Burhar
5.0
Good property with newt and clean rooms along with exceptional hospitality
abhishek s.couple
coupleBooked room for 3 days and totally enjoyed the stay here. The staff were really helpful and nice. Request to extend stay and early checkin was handled exceptionally well. Kudos to the great staff and manager at the hotel who made this stay memorable. The rooms were spacious, neat and clean. All the amenities mentioned in the listing were found and working really well. You won’t find such amazing property in the area. Will totally recommend and stay here again.
Room: Deluxe room
Hotel Vilasa International has replied on Thu Mar 21 16:27:30 IST 2024
Dear Mr. Abhishek, Thank you for choosing to stay with us at Hotel Vilasa. We truly appreciate your decision to spend your valuable time with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your recent stay with us. Your satisfaction is our top priority, and we are thrilled that our accommodations, amenities, and services met your expectations. Providing a comfortable and memorable experience for our guests is what we strive for every day, and it brings us great joy to know that we succeeded in doing so during your visit. Your kind words serve as a tremendous encouragement to our team, as we continuously aim to exceed the expectations of our guests. Rest assured, your feedback will be shared with our entire staff to recognize their efforts and to inspire them to maintain our high standards of hospitality. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International, Burhar
2.0
Poor Stay
vikrant n.
no good breakfast. no hot water in washroom. no dustbin in washroom. whatever thing/waste has to through have to come out from bathroom & use outside dustbin. found lizards 🦎 on the bed below my pillow also. very bad experience 👎
Room: Deluxe room
Hotel Vilasa International has replied on Thu Mar 21 16:32:10 IST 2024
Dear Mr. Vikrant, I hope this message finds you well. I am writing to extend my sincerest apologies for the inconvenience and discomfort you experienced during your recent stay with us at Hotel Vilasa International. It deeply troubles us to learn that your experience fell short of your expectations, and for this, we are truly sorry. Your feedback is invaluable to us as it helps us identify areas where we need to improve to ensure our guests have a pleasant and comfortable stay. Rest assured, we have taken your concerns seriously and have already initiated corrective measures to address the issues you encountered. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International
1.0
Terrible Stay
bhupendra s.
1
Room: Deluxe room
Hotel Vilasa International has replied on Thu Mar 21 16:34:22 IST 2024
Dear Mr. Bhupendra, I hope this message finds you well. I am writing to extend my sincerest apologies for the inconvenience and discomfort you experienced during your recent stay with us at Hotel Vilasa International. It deeply troubles us to learn that your experience fell short of your expectations, and for this, we are truly sorry. Your feedback is invaluable to us as it helps us identify areas where we need to improve to ensure our guests have a pleasant and comfortable stay. Rest assured, we have taken your concerns seriously and have already initiated corrective measures to address the issues you encountered. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International
4.0
Location
mohak m.business
Location, rooms, bathroom was good, food staff was excellent and also food was good. Reception staff was unfriendly
Room: Deluxe room
Hotel Vilasa International has replied on Thu Mar 21 16:43:04 IST 2024
Dear Mr. Mittal , Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had such an enjoyable experience during your stay at Hotel Vilasa International. Your satisfaction is our top priority, and we are thrilled to learn that we were able to meet and exceed your expectations. Rest assured, your feedback will be shared with our staff members as recognition of their hard work and dedication. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International
4.0
Good Stay
vijay k.business
Good food and location is also good almost one km from railway station and is in walking distance
Room: Deluxe room
Hotel Vilasa International has replied on Thu Mar 21 16:44:20 IST 2024
Dear Mr. Vijay, Thank you for choosing to stay with us at Hotel Vilasa. We truly appreciate your decision to spend your valuable time with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your recent stay with us. Your satisfaction is our top priority, and we are thrilled that our accommodations, amenities, and services met your expectations. Providing a comfortable and memorable experience for our guests is what we strive for every day, and it brings us great joy to know that we succeeded in doing so during your visit. Your kind words serve as a tremendous encouragement to our team, as we continuously aim to exceed the expectations of our guests. Rest assured, your feedback will be shared with our entire staff to recognize their efforts and to inspire them to maintain our high standards of hospitality. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International, Burhar
4.0
Good Stay
annu g.
4
Room: Deluxe room
Hotel Vilasa International has replied on Thu Mar 21 16:45:56 IST 2024
Dear Mr. Gupta, Thank you for choosing to stay with us at Hotel Vilasa. We truly appreciate your decision to spend your valuable time with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your recent stay with us. Your satisfaction is our top priority, and we are thrilled that our accommodations, amenities, and services met your expectations. Providing a comfortable and memorable experience for our guests is what we strive for every day, and it brings us great joy to know that we succeeded in doing so during your visit. Your kind words serve as a tremendous encouragement to our team, as we continuously aim to exceed the expectations of our guests. Rest assured, your feedback will be shared with our entire staff to recognize their efforts and to inspire them to maintain our high standards of hospitality. Warm regards, Nadeem Khan Front Office Manager Hotel Vilasa International, Burhar
4.0
Location etc.
a k.couple
Short stay, didn't take food, location is good, hygiene and safety standards are ok.
Room: Deluxe room
Hotel Vilasa International has replied on Wed Jul 23 17:38:55 IST 2025
Dear Guest, Greetings from Hotel Vilasa International team, Thank you for your feedback. We’re glad you found our location convenient and our hygiene and safety standards satisfactory. Though your stay was short and you didn’t try the food, we hope to welcome you again for a longer visit where you can experience more of what Hotel Vilasa International has to offer near popular landmarks. Warm regards, Team Hotel Vilasa International
2.0
Food facility is bad
ashok.business
businessThey are not listening to you provide food very delay
Room: Deluxe room
