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Review Of Hotel Utsav Inn

Vishal Nagar, Raipur, Chhattisgarh

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    2.7
    Average

    92 Ratings, 30 Reviews

    excellent
    21%
    very good
    16%
    average
    8%
    poor
    23%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 2
    • 1
    • 5
    • 5
    • 5
    • 1
    • 1

    Rating Categories

    • Location4.8
    • Cleanliness2.4
    • Value For Money3.0
    • Child Friendliness2.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate that the property has good infrastructure and spacious rooms, making it convenient for transit stays. However, the overall experience is overshadowed by poor maintenance, lack of hygiene, and untrained staff. Many highlighted issues like leaky ACs, stained bed sheets, and unavailability of basic services like water and food. Service quality is notably low, leaving guests disappointed.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    raj.

    It was horrible staying at this hotel. Room was very old It was too much costly No water bottle No toiletries Even at night there was no water in washroom

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    One of the worst stay

    mohit k.couple

    Pathetic condition of room's, Stained bed linen. 0 value of money. Staff asked me that he can't help me out with the cleanliness

    Travel Month: Mar 2025

    Room: Deluxe Room

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    1.0

    Terrible experience in staying at utasv inn raipur

    sonakshi c.business

    They offered me a terrible room in which ac is not working properly ac water overflow inside the room they put a bucket for holding the water in room tv was not working infact they don't have connection in the room for that particular tv toilet was also terrible not washed properly

    Travel Month: Jul 2024

    Room: Deluxe Room

    1.0

    I m not satisfied

    ashok m.business

    Worst service this hotel. Staff behaviour & hotel service very very poor. My booking amount bill not provide also.

    Travel Month: Apr 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    prashray s.

    Washroom was dirty no facality of water on the tap behaviour of manager was rude no room service no staff was present.

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    fullbai s.

    👍

    Travel Month: Dec 2023

    Room: Deluxe Room

    3.0

    Average Stay

    nikita c.couple

    It was nothing special but it was enough to get the job done

    Travel Month: Dec 2023

    Room: Deluxe Room

    1.0

    Very poor

    anant p.business

    Rooms is not in good condition food facility not avaliable i have left room without stating and book another hotel i west my money for 2 days

    Travel Month: Jun 2023

    Room: Deluxe Room

    2.0

    No service. No maintenance

    chetan m.family

    Property have good infrastructure but was not maintained at all. Looking like abandoned hotel. Full of mosquitoes in room. Cockroach are roaming in bathroom. No one is there to lift your luggage. Lift was very dirty. To contact at reception is very difficult task.

    Travel Month: Apr 2023

    Room: Deluxe Room

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    4.0

    At best location and good staff

    gaurav m.couple

    Maintained safety standards and cleaning and i didn't tried food because kitchen was closed

    Travel Month: Mar 2023

    Room: Deluxe Room

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    5.0

    Vert nice

    lilendra.loyalty-iconfamily

    Was a guest for a wedding by sahu family and food was vert good, rooms spacious and good staff also

    Travel Month: Feb 2023

    Room: Deluxe Room

    1.0

    Good location

    tikesh b.couple

    Room service not available dish hotel room conditions bed

    Travel Month: Jan 2023

    Room: Deluxe Room

    1.0

    Very terrible

    saket z.solo

    Poor service untrained and lazy staff uncleaned room zero hygiene

    Travel Month: Dec 2022

    Room: Deluxe Room

    2.0

    Anywhere in india

    pramod.business

    We need to stay only for business concern.

    Travel Month: Nov 2022

    Room: Deluxe Room

    1.0

    3rd class

    pareshkumar s.family

    Waste of money 3rd class property stupid reception manager no one staff in property terrible experience all my journey is disturbed for this hotel pls pols no one recommended property any one

    Travel Month: Oct 2022 (5-Night Stay)

    Room: Deluxe Room

    2.0

    Food,

    sanjay s.family

    No food, tea and drinking water available. They don't know the meaning of hygiene.

    Travel Month: Oct 2022

    Room: Deluxe Room

    1.0

    worst ever

    shubham k.family

    Staff behaviour is worst, no single waiter is available for service. Luggage carried by us to the room. Check out time is 12:00 pm but they are calling since 7:00am for check out as they have another booking. They are saying u cancel the booking we didn’t ask you to book the room in our hotel. This kind of behaviour they behave with us..

    Travel Month: Sep 2022

    Room: Deluxe Room

    2.0

    Very poor service

    manish.couple

    Very poor irresponsible room service staff. I call 5 times for ac remote they provide me after 2hours . I call for water they told me normal water is available sealed pack minral water is not available . lol 😆 I never ever seen this type service

    Travel Month: Sep 2022

    Room: Deluxe Room

    2.0

    Worst room service & hospitality

    ritwik p.couple

    Washroom is bad, room services worst, intercall not working, always problem of tv dth recharge location is good, hotel infrastructure good

    Travel Month: Sep 2022

    Room: Deluxe Room

    2.0

    Poor Stay

    yatishwar a.couple

    No service, no towels, leaky ac, cleanliness problem

    Travel Month: Sep 2022

    Room: Deluxe Room

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