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Purnia, Purnia
26 Ratings, 6 Reviews
Last 10 Customer Ratings (Latest First)
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Horrible experience
Poor attitude. Unprofessional. No tea kettle. Frequent power failure. Dg power very unreliable and have to push manager to start it. No tea kettle. Access to hotel which is in street which is raw and kaccha road. Damaged door locks. Long list. Don't have time to give every details. Pl refund my full payment to my credit card
Room: Deluxe Double Or Twin Room
Terrible Stay
This is a worse property and I think they should not have found a place in the Family of MMT. This is my worst experience ever in any of the properties booked . Location - Very bad, in an extremely dirty brick-soled lane. Restaurant - Non existent. The Property should not be called a Hotel, rather, it is more of a Hostel with modern amenities. Not at all fit for Families or Children, may be fit for Bachelors. Parking - almost on the walking bay of the so called Hotel. Negligible staff, who shut down their Reception Counter at 09.00 PM and went home. There was none to attend thereafter. We, somehow spent the night on a very congested bed, in a very small room with a struggling bathroom .. as I was too tired after driving more than 500 Kms. from Kolkata. We checked out early in the morning today.
Room: Deluxe Double Or Twin Room
Good Stay
The manager deepak ji was a very nice, congenial and friendly person. The overall experience was good. Room had geyser facility and felt warm for the winter season. Had a nice stay.
Room: Deluxe Double Or Twin Room
Hotel Utsav Grand by Chocolate Inn has replied on Thu Feb 08 15:59:07 IST 2024
Dear Guest , Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, Deepak Dangwal (Asst.HR Manager)
Poor Stay
given me wrong direction for my hotel route because of which i faced too much problem in my treavelling. Even proper food was also not available in hotel. It was terrible experience for me
Room: Deluxe Double Or Twin Room
Hotel Utsav Grand by Chocolate Inn has replied on Thu Feb 08 15:58:11 IST 2024
Dear Guest , Thank you for taking the time to share your comments with us and for choosing SHRIGO HOTELS & RESORTS as your accommodation choice. I am truly disheartened to note that our services doesn’t meet your expectations. Please share your experience and i will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same. Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to SHRIGO HOTELS. With Best Regards, Deepak Dangwal (Asst.HR Manager)
Excellent Stay
Facility of shrigo hotel was awesome and staff members were also very polite. It's completely a newly setup hotel. If i come again in purnia. I will stay in this hotel.
Room: Deluxe Double Or Twin Room
Hotel Utsav Grand by Chocolate Inn has replied on Fri Sep 06 13:58:42 IST 2024
Dear Guest, Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, ShriGo Hotels & Reservations
Location not good
Its very difficult to find out hotel utsav grand. Its situated by muddy street with bricks.
Room: Deluxe Double Or Twin Room
Hotel Utsav Grand by Chocolate Inn has replied on Fri Sep 06 13:59:26 IST 2024
Dear Guest, Thank you for taking out your precious time to write a wonderful feedback and for choosing to stay at SHRIGO HOTELS & RESORTS. I am delighted to know that you enjoyed our service experience during your stay and our team ensured you were well taken care of. Your feedback is most indulging as it is our endeavour to ensure that our guests have memorable experiences each time, they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. With Best Regards, ShriGo Hotels & Reservations
Purnia
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Bhatta Bazar
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Purnia
Purnia
Purnia
Bhatta Bazar
Purnia
Purnia
Purnia
Purnia
Bhatta Bazar
Purnia
Purnia
Rambagh
Purnia
Purnia
Purnia
Purnia
Rambagh
