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You are booking hotel for more than 30 days
Review Of Hotel Trinity Grand
Rukmani Vihar, Raigarh
User Rating & Reviews
- everyone
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Very Good
475 Ratings, 257 Reviews
Last 10 Customer Ratings (Latest First)
- 1
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Reviews Summary
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This property is widely praised for its spacious and clean rooms, excellent staff who provide attentive and friendly service, and delicious food options, particularly during breakfast. Guests appreciate the lovely ambience and great facilities, including a rooftop pool and a bar. The location, while somewhat out of the way, offers a nice stay experience, plus complimentary pick-up and drop service. A few have noted issues with room maintenance and service speed, but overall, it’s a well-regarded choice in Raigarh.
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Positive first
1.0
Terrible Stay
aditya a.
My stay experience was very disappointing. The blankets provided were very dirty and unhygienic, and there was a constant bad smell coming from the washroom. This made the stay extremely uncomfortable.
Room: Standard Room
2.0
Poor Stay
antony a.
I booked the suit room but AC facility is not good, so they provide table fan and Hospitality is totally waste , the reception people not even response properly, I parked my car in hotel parking and they handover my car in full cement dust so I asked them and they told hotel work is going on so it will happens like that, told me to clean car outside and one good think is food is good
Room: TRINITY SUITE ROOM
Hotel Trinity Grand has replied on Mon Sep 08 16:49:21 IST 2025
Dear Mr Antony Anand Divyan, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused due to the AC, poor hospitality, and the condition of your car. This is not the service standard we aim for. We appreciate your feedback and are glad to hear you enjoyed the food. Your concerns will be addressed with the team to ensure better service in the future.
3.0
Average Stay
harshal c.
Room AC was not working properly. The toilet flush was continuously running.
Room: Standard Room
Hotel Trinity Grand has replied on Mon Aug 25 16:35:13 IST 2025
Dear Mr Harshal Chitnavis, We are sorry for the inconvenience caused by the AC and the toilet flush issues. Your feedback has been shared with our maintenance team to resolve these problems promptly. Thank you for bringing this to our attention.
4.0
Good Stay
afnan k.
Food is good but a little expensive, Location is not good nd Room is good , staff of hotel is slow
Room: Standard Room
Hotel Trinity Grand has replied on Mon Jul 14 16:06:14 IST 2025
Dear Mr Afnan khan,Thank you for your feedback. We are happy you liked the food and room. We will work on improving our service and overall experience.
5.0
Excellent Stay
sanjeev m.family with 1 kid
Location is very good Food is very tasty but somewhat expensive. Staff is very polite snd helpful.
Room: Standard Room
Hotel Trinity Grand has replied on Mon Jul 14 16:07:02 IST 2025
Dear Mr Sanjeev Mishra, Thank you for your kind words. We are glad you enjoyed the location, tasty food, and our polite staff. We appreciate your feedback on pricing and hope to welcome you again.
4.0
Good Stay
prashant j.couple
location is good food quality is above average amenities and services are standard. I faced an issue at the time of check in around 8 pm. I had booked the room on single occupancy basis. my wife had to catch a flight at 11 so she wanted to reorganise the luggage and freshen up before boarding the flight but the front desk did not allowed her until I agreed to pay Rs. 500 extra for additional person. this behaviour and treatment was umaccep location is good food quality is above average amenities and services are standard. I faced an issue at the time of check in around 8 pm. I had booked the room on single occupancy basis. my wife had to catch a flight at 11 so she wanted to reorganise the luggage and freshen up before boarding the flight but the front desk did not allowed her until I agreed to pay Rs. 500 extra for additional person. this behaviour and treatment was unacceptable
Room: Standard Room
Hotel Trinity Grand has replied on Mon Jul 14 16:09:58 IST 2025
Dear Mr Prashant Johari, Thank you for your feedback. We are glad you liked the location, food, and amenities. We apologize for the inconvenience at check-in. Your concerns are noted, and we’ll review our policies to ensure a better guest experience.
4.0
Good Stay
nishi a.family with 2 kids
I had a fantastic stay! The room was spotless, the staff were incredibly friendly I highly recommend this hotel for your next travel adventure!” The room was clean and well maintained Ty .😊
Room: Superior Room
Hotel Trinity Grand has replied on Mon Jul 14 16:11:32 IST 2025
Dear Ms Nishi Agrawal, Thank you so much for your kind words. We are thrilled to hear you had a fantastic stay and appreciated our clean rooms and friendly staff. We look forward to welcoming you again on your next adventure.
3.0
Average Stay
rajiv b.solo
hotel staff is not active. I have done the check out but no one is available in the hotel to make Bill
Room: Superior Room
Hotel Trinity Grand
Dear Mr Rajiv Bhagat, We apologize for the inconvenience you faced during checkout. Your feedback about staff availability has been noted and will be addressed to improve our service.
2.0
Poor Stay
himanshu a.group
Reception Staff Rude Bad Smelly Bathroom And Bedroom And AC Not Working Very Bad Experience
Room: Standard Room
Hotel Trinity Grand has replied on Fri May 23 16:27:38 IST 2025
Dear Mr Himanshu Agrawal, We are very sorry to hear about your experience. Your concerns regarding staff behavior, cleanliness, and AC issues are serious and will be addressed promptly to ensure better standards for our guests.
2.0
Poor Stay
diptish s.
Service at the restaurant is extremely poor. Staff response is hopeless
Room: Standard Room
Hotel Trinity Grand has replied on Wed May 07 15:17:24 IST 2025
Dear Mr Diptish Satpathy,I’m truly sorry to hear about your experience at the restaurant. This is not the level of service we aim to provide, and I apologize for the poor response from our staff. Your feedback is important, and we will address these issues to ensure better service in the future. Thank you for bringing this to our attention.
2.0
Poor Stay
mishal j.business
not supporting to guest as compared to this property other hotels are providing good facilities
Room: Standard Room
Hotel Trinity Grand has replied on Wed May 07 15:17:51 IST 2025
Dear Mr Mishal Jain,I’m really sorry to hear that you felt unsupported during your stay. We strive to offer the best possible experience for our guests, and your feedback is valuable in helping us improve. We will look into the areas where we fell short and work to enhance our facilities and service. Thank you for sharing your thoughts, and we hope to provide you with a better experience in the future.
1.0
Terrible Stay
jasdeep s.
Air condition not working at all, had to sleep the entire night in hot. Despite booking a suite room and being a black customer never expected this
Room: TRINITY SUITE ROOM
Hotel Trinity Grand has replied on Thu Mar 27 17:49:11 IST 2025
Dear Mr Jasdeep Singh Chhabra,We sincerely apologize for the inconvenience you experienced with the air conditioning in your suite. This is certainly not the level of service we aim to provide, especially for a valued guest like yourself. We understand how frustrating it must have been to sleep in uncomfortable conditions. We will investigate the issue and take immediate action to ensure this doesn't happen again. Thank you for bringing this to our attention, and we truly hope you'll consider giving us another chance in the future.
4.0
Well accomodation
sandip k.family
Very good ambience, good behaviour of staffs, well accomodation, clean and neat rooms highly recommended.
Room: Standard Room
Hotel Trinity Grand has replied on Sat Mar 15 17:51:24 IST 2025
Dear Mr Sandip Kumar Kar,Thank you for your wonderful feedback! our recommendation means a lot to us, and we look forward to welcoming you again for another great stay!
2.0
not good
fahim.solo
very bad food at both breakfast and restaurants. also the service tool very very long time to serve
Room: Superior Room
Hotel Trinity Grand has replied on Sat Mar 15 17:52:53 IST 2025
Dear Mr Fahim,We sincerely apologize for the disappointing food and service experience you had during your stay,we will work on improving both the food and the efficiency of our service. Thank you.
5.0
Excellent Stay
naman j.
Room was very big and spacious it was clean and service was also fast and good
Room: Standard Room
Hotel Trinity Grand has replied on Wed Jan 22 16:44:11 IST 2025
Dear Mr Naman Jaiswal,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the spacious room and fast service. We look forward to welcoming you again soon!
5.0
Excellent Stay
prasanta.
The hotel is well and food also, the staffs are well behaved, location is good, comunication is very good
Room: Standard Room
Hotel Trinity Grand has replied on Sat Dec 28 16:30:49 IST 2024
Dear Mr Prasanta K Prusty"Thank you for your fantastic feedback! We're delighted to hear you had an excellent stay and enjoyed the food, staff, and location. We truly appreciate your kind words and look forward to welcoming you again in the future"
4.0
Stay at raga
sandeep b.couple
coupleThe stay was perfect. Inside room everything is ok. The problem is only with parking. It is dusty and not safe. It may take 6-8 months to improve. The approach road is also not maintained. Breakfast is average, but manageable
Room: Standard Room
Hotel Trinity Grand has replied on Wed Dec 11 17:48:17 IST 2024
Dear Mr Sandeep Bisen,Thank you for your feedback! We're glad to hear that you had a perfect stay and found the room comfortable. We apologize for the issues with parking and the approach road and appreciate your understanding. We’ll work on improving these areas, and we value your input on the breakfast as well. We hope to welcome you back soon!
5.0
Excellent Stay
ankit a.couple
There was a slight smell in the room. It needs to be fixed and the rest of the room was very good. It was clean. It was very nice to stay there, it was very beautiful from the window too.
Room: Standard Room
Hotel Trinity Grand has replied on Wed Dec 11 17:49:11 IST 2024
Dear Mr ankit agrawal,Thank you for your wonderful feedback! We're thrilled to hear you had an excellent stay. We look forward to hosting you again soon!
3.0
Average Stay
alok a.
Overall stay was good, however washroom was not clean and food quality was average
Room: Standard Room
Hotel Trinity Grand has replied on Wed Dec 11 17:51:38 IST 2024
Dear Mr Alok Arora,Thank you for your feedback. We're sorry to hear that your stay was only average. We appreciate your comments and will work on improving the areas that need attention to ensure a better experience next time.
3.0
Payment poss card machine was not working
subhadeep.business
Very poor experience with payment at early morning card machine wasn’t work. We had tried with several card even we had used card by which we had paid in other hotels also in early morning. I think that had planned not to take card payment and that’s why they had planned such case
Room: Superior Room
Hotel Trinity Grand has replied on Fri Nov 15 16:35:49 IST 2024
Dear Mr Subhadeep Acharya, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the payment machine not working. We'll make sure to look into this issue and ensure it’s resolved for future guests. We appreciate your understanding and hope to welcome you back soon!
