Guests have reported a mix of experiences at this property. While the location is praised for being close to key attractions and transport facilities, cleanliness and service often fall short. Common complaints include rude staff, small and untidy rooms, limited food options, and poor maintenance in washrooms. Some appreciated the helpfulness of certain staff members and decent food but felt overall that the property lacked the quality expected for the price paid. There are also accessibility issues for seniors due to no lift.